Lovely products and very fast delivery. The FENJAL items remind me of my childhood when my grandmother used the bath oils and perfumes
L'azienda ha risposto
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Very Fast ship and well packed . Such a lovely selection of fenjal products . I chose a few different products and they smell as lovely as I remember when I first smelled fenjal in Germany . Beautiful... Leggi di più
L'azienda ha risposto
Finally Fenjal is here...no longer will I have to nag by visiting Euro friends to bring me my favourite and no more rationing ! My first box arrived today and my family have been told that Mum is havi... Leggi di più
L'azienda ha risposto
The Gard Mens Hairspray is brill. It keeps its hold, gives my hair a messy texture and has a nice aftershavey smell. Shipment comes dead fast aswell from Melbourne to Queensland. Definitely give it a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Gotchyou is a family-owned and operated beauty and skin care company that was founded in August 2018 in Geelong, Australia. We are Australia's leading online retailer in premium beauty and skin-care products. Our ideology is straightforward. We believe that beauty is more than skin deep, we are confident that we have the greatest skin-care products on the market, which is why we provide unbiased product evaluations and insights so that you can discover new favourites and the right products that make you feel like yourself. Our website primarily sells Fenjal and Gard products. We believe and take pride in providing a hassle-free online environment where you can buy your favourite skincare and fragrances at affordable prices. Our goal is to make sure that every single one of our customers is happy and satisfied with their purchases. We believe in providing excellent customer service because customer satisfaction is critical to us. We are committed to processing orders within 24 hours.
Informazioni di contatto
Amazing products
Amazing products, great customer service. Sad they will be closing down
9 dicembre 2025
Risposta di Gotchyou
Hi Anneke,
Thank you very much for your kind words and support. We’re so pleased to hear that you’ve enjoyed our products and customer service. While it is indeed sad to be closing down, we are truly grateful for customers like you who have been part of our journey. Your support has meant a great deal to us.
Kind regards,
Gotchyou Team
FENJAL
Lovely products and very fast delivery. The FENJAL items remind me of my childhood when my grandmother used the bath oils and perfumes
9 dicembre 2025
Risposta di Gotchyou
Hi Beverley,
Thank you so much for your kind review. We’re delighted to hear that you love the products and that your order arrived so quickly. It’s especially lovely to know that Fenjal has brought back such warm childhood memories connected to your grandmother—that timeless sense of comfort and nostalgia is exactly what makes Fenjal so special. Thank you again for taking the time to share your experience.
Regards,
Gotchyou Team
Good range of products
This company had more choice in the Fenjal range than any others that I have seen in the past.
12 novembre 2025
Risposta di Gotchyou
Hi Janis,
Thank you so much for your kind words! We are incredibly proud to have offered Australia's widest selection of the Fenjal range. We know how much our customers love the quality and variety.
Please remember that we are closing permanently on December 31st, so this is your final opportunity to stock up on all your favourites before they are gone forever! Don't miss out on securing the items you love from the range you praised.
Kind regards
Jessie
Great communication that was polite
Great communication that was polite. Fast response to my emails. Phoned me when they couldn't send one product overseas so discussed what else I could have
6 novembre 2025
Risposta di Gotchyou
Hi Lulu,
ChatGPT said:
Thank you very much for your kind review. We sincerely appreciate you taking the time to share your experience.
We are pleased to hear that our communication met your expectations and that you found our responses both prompt and courteous. It is always our priority to keep our customers fully informed, especially when an item cannot be shipped due to overseas restrictions. We are glad we were able to contact you directly and assist in finding a suitable alternative.
Thank you once again for your understanding and for choosing to shop with us. If you require any further assistance in the future, please do not hesitate to get in touch.
Kind regards,
Jessie
The cheapest Fenjal products delivered…
The cheapest Fenjal products delivered promptly
4 novembre 2025
Risposta di Gotchyou
Hi Sheelah,
Thank you so much for your review! We're glad you found our Fenjal products great value and that your order arrived promptly. We appreciate your support!
Kind regards,
Gotchyou Team
Risposta di Gotchyou
Hi Ruth,
Thank you for your lovely review! We’re delighted to hear your order arrived on time and that you’re enjoying your Fenjal product. Your support truly means a lot to us as we approach the closure of our store at the end of the year.
Warm regards,
Jessie – Gotchyou
ARRIVED SUPER QUICK & PACKAGED WELL.
ARRIVED SUPER QUICK, HAD GREAT PACKAGING. THEY EVEN DELIVERED IT TO THE CORRECT ADDRESS NOT LIKE A DIFFERENT SUPPLIER FOR THE SAME PRODUCT. VERY HAPPY WITH GOTCHYOU HIGHLY RECOMMEND THEM.
6 ottobre 2025
Risposta di Gotchyou
Hi Drynan,
Thank you for your kind feedback. We’re delighted to hear that your order arrived promptly and in perfect condition. It’s wonderful to know you were pleased with our service and delivery. We truly appreciate your recommendation and your support of Gotchyou.
Kind regards,
Gotchyou Team
Communication excellent
Communication excellent.
Prompt delivery.
No complications or misinformation.
Very impressed.
Thank you.
30 settembre 2025
Risposta di Gotchyou
Hi Mary,
Thank you so much for your kind words! We're delighted to hear that you were impressed with our service and found the process smooth from start to finish. Your feedback means a lot to us!
Kind regards,
Jessie
I have used you many times and was…
I have used you many times and was always happy with my purchase
28 agosto 2025
Risposta di Gotchyou
Hi Chiristine,
Thank you so much for your lovely feedback! It means a lot to know you’ve come back to us many times and always enjoyed your purchases. We really appreciate your loyalty and support.
We can’t wait to have you shop with us again.
Kind regards,
Jessie
Very quick processing
28 giugno 2025
Risposta di Gotchyou
Hi Lillias,
Thank you for your review! We're so pleased to hear you were happy with the quick processing. We appreciate your support and look forward to and hope to see you again soon!
The Gotchyou Team
Speedy and excellent supply of my order
23 giugno 2025
Risposta di Gotchyou
Hi Tessa,
Thank you so much for your kind words! We're thrilled to hear you were happy with the speed and service of your order. We truly appreciate your support and hope to see you again soon!
The Gotchyou Team
Prompt service
11 giugno 2025
Risposta di Gotchyou
Hi Sandy,
We're so happy that your order arrived quickly and safely.
our continued support means a great deal to us, and we look forward to seeing you again in the future.
Kind regards,
Gotchyou Team
Happy to find Fenjal again.
Order arrived quickly and really well packaged. Very happy 🏳️⚧️The original Aqua colour (+ pink) look beautiful in my Bathroom.
25 maggio 2025
Risposta di Gotchyou
Hi Deborah,
Thank you so much for your lovely review! 😊 We're so happy you found Fenjal again and that your order arrived quickly and safely. It's wonderful to hear the Aqua and Pink look beautiful in your bathroom – such a classic and elegant touch! 🛁💙
We truly appreciate your support and hope you continue to enjoy your Fenjal favourites. 💐
Kind regards,
Gotchyou Team
I'm glad I shopped at gotyou.
I'm glad I shopped at gotyou. Excellent service and great product. I'll certainly keep shopping here in the future.
24 aprile 2025
Risposta di Gotchyou
Hi Louise,
Thank you so much for your kind words and positive feedback. We're truly delighted to hear that you had a great experience with both our service and products. Your continued support means a great deal to us, and we look forward to seeing you again in the future. If there's ever anything you need, please don't hesitate to reach out.
Kind regards,
Gotchyou Team
Risposta di Gotchyou
Hi Donna,
Thank you so much for your kind feedback! We're thrilled to hear you had a seamless experience and felt well informed throughout. We look forward to you shopping with us again soon!
Kind regards,
Gotchyou Team
Prompt responses, great service, great products
6 aprile 2025
Risposta di Gotchyou
Hi Lionel,
Thank you so much for your kind words and positive feedback. We're delighted to hear that you were pleased with our prompt responses, service, and products. Providing an excellent experience for our customers is always our top priority, and your support means a great deal to us. We look forward to you shopping with us again in the future.
Kind regards,
Jessie
Great communication
Great communication from this seller in particular with the issues of shipping cans from Australia to New Zealand. They were happy to swap products for shippable ones.
Well packaged and shipped quickly. Will be back when I have used all the products up!.
10 marzo 2025
Risposta di Gotchyou
Hi Hayley,
Thank you for your kind review! We're glad we could assist with the shipping swap and ensure you received products you love. It’s great to hear they arrived safely and quickly. We appreciate your support and look forward to you shopping with us again in the future!
Kind regards,
Jessie
I just Like the products and the fast…
I just Like the products and the fast and promt Service.
1 marzo 2025
Risposta di Gotchyou
Hi Heidi,
Thank you for your kind words! We're so pleased to hear that you love our products and appreciate our fast and prompt service. Your support means a lot to us, and we look forward to you shopping with us again! 😊
Regards,
Gotchyou Team
Risposta di Gotchyou
Hi Rita,
Thank you so much for your wonderful feedback! We're delighted to hear that your order arrived ahead of schedule. We truly appreciate your support and look forward to you shopping again with us!
Kind regards,
Jessie
Beautiful smelling products from Gotchyou that I just love
A wonderful selection of lovely scented shower creams and lotions that smell divine on the skin and are long lasting scents. I especially like the gift set packs which I treat myself to, saving on some money, rather then having to buy the products separately.
Delivery is very fast and my ordered products are packaged carefully and protected well.
Correspondence is excellent, advising me of order confirmation, shipping progress etc.
25 gennaio 2025
Risposta di Gotchyou
Hi Judy,
Thank you so much for your kind words! We're delighted to hear that you love our beautifully scented products and that they leave a lasting impression on your skin. It's wonderful to know that you enjoy our gift sets—they're a great way to indulge while saving a little! We also appreciate your feedback on our fast delivery and careful packaging. Providing excellent service and keeping you informed every step of the way is very important to us. We look forward to you shopping with us again!
Regards,
Gotchyou Team
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