Ordered set of 3 phones unfortunatly 1 was faulty and for the 1st time found a web site that simple to use my comments were answered without delay and a phone is on its way.Wish every suppliers system... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... Leggi di più
L'azienda ha risposto
Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... Leggi di più
I ordered two new phones and they arrived promptly. I have to say they were very easy to connect and get up and running even for a dinosaur like me.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Informazioni di contatto
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, Regno Unito
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4,7
Eccellente
339 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent replacement
All ok cheap replacement for old phones. Don’t use but they look good and do the jiby
6 gennaio 2026
Risposta di greenboxshop.co.uk
Thank you for your feedback — glad the replacement phones offered good value and meet your needs.
The right part at the right price
The right part at the right price and delivered in good time meant that my home cordless landline phone system is working properly again. As land lines are soon to be a thing of the past, replacing the system would not have been viable.
6 gennaio 2026
Risposta di greenboxshop.co.uk
Thank you for your feedback — we’re pleased the part restored your phone system cost-effectively and arrived on time.
Prompt delivery and web ordering was…
Prompt delivery and web ordering was clear and simple
6 gennaio 2026
Risposta di greenboxshop.co.uk
Thank you for your feedback — glad ordering was simple and your delivery arrived promptly.
Where is it?
Email from company that parcel on its way. Then email from Royal Mail saying that it will be delivered 12.1.26. Then another email saying it is further delayed followed by another email saying it will be delivered 12.1.26(again). Now 15.1.26 and still not delivered and no indication when. Unable to talk to a real person at Royal Mail. AI.Chat says will be delivered 12.1.26! Where is my parcel?
15 gennaio 2026
Risposta di greenboxshop.co.uk
Thank you for your feedback — we’re sorry for the delay and frustration caused. Delivered
Your item was delivered on 21-01-2026.
Tracking number:
IV627556133GB
Service used:
Royal Mail Tracked 48™
Just as good as you would expect
Nice product , reasonable price, delivered promptly and on time. It doesn’t get much better than that.
7 gennaio 2026
Risposta di greenboxshop.co.uk
Thank you for your feedback — we’re delighted you’re happy with the product, price, and prompt delivery.
Excellent - no more to add
Spotless, brand new phones which work perfectly. Quite easy to use with volume controls and answer machine. Delivery very accurate and fairly speedy. Excellent price, excellent phones with excellent delivery. What more can I ask for?
29 dicembre 2025
Risposta di greenboxshop.co.uk
Thank you for your fantastic feedback — we’re delighted you’re pleased with the phones, price, and delivery. Enjoy your purchase!
Bt phone
Delivery was great and very fast only issue is phone will not connect with the BT hub.
6 gennaio 2026
Risposta di greenboxshop.co.uk
Thank you for your feedback — we’re glad delivery was quick. Please contact our support team and we’ll help resolve the BT Hub connection issue.
Risposta di greenboxshop.co.uk
Thank you for your feedback — we’re pleased ordering was easy and your delivery arrived quickly.
A Superb Seller
A Superb Seller. Great Telephone Hand Sets to replace my tired old ones.
I was delighted with the quality and the price, also the delivery was really fast.
I’m over the moon now I have new fully functioning phones again.
Thank You So Much
2 gennaio 2026
Risposta di greenboxshop.co.uk
Thank you for your wonderful feedback — we’re delighted you’re enjoying your new handsets and that the quality, price, and delivery met expectations.
Risposta di greenboxshop.co.uk
Thank you for your feedback — we’re pleased you found the price competitive and ordering straightforward.
Time for a change.…
Replaced existing phones which were breaking down Super reception TY
29 dicembre 2025
Risposta di greenboxshop.co.uk
Thank you for your feedback — we’re delighted your replacement phones are working well and providing great reception.
Quick delivery and was by far the…
Quick delivery and was by far the cheapest product compared to other websites.
12 dicembre 2025
Risposta di greenboxshop.co.uk
Thank you for taking the time to leave a 5 star review, it is appreciated.
Quick efficientBT digital phone box delivery and product…
Quick efficient delivery and product working well.
11 dicembre 2025
Risposta di greenboxshop.co.uk
Thank you for your positive review.
Risposta di greenboxshop.co.uk
Thank you for taking the time to leave a 5 star review, it is appreciated.
parcel is hopeless as i cannot do the…
parcel is hopeless as i cannot do the mobilephone log in
15 dicembre 2025
Risposta di greenboxshop.co.uk
Not sure what you are referring to but happy to help with tracking if required.
Good experience fast delivery good…
Good experience fast delivery good quality product
11 dicembre 2025
Risposta di greenboxshop.co.uk
Thank you for your positive review :)
Next day delivery failure
Paid extra for next day delivery (Royal Mail Tracked 24T™). Took 2 days.
8 dicembre 2025
Risposta di greenboxshop.co.uk
So sorry that Royal Mail failed to deliver within the your expected time frame.
Exceptional service.
After ordering the wrong piece of equipment, the sales lady was exceptionally helpful and patient in sorting out the problem. The correct phone base was sent with no extra postage charged. It was an absolute pleasure doing business with them.
27 novembre 2025
Risposta di greenboxshop.co.uk
Thank you for your positive review :)
Very prompt and efficient service
Very prompt and efficient service. Phones are as new……couldn’t tell the difference. I would highly recommend this company.
28 novembre 2025
Risposta di greenboxshop.co.uk
Thank you for your positive review :)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.