GraftinGardeners Ltd Recensioni 

41
•
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I want to say my honest opinion about Graftin Gardens. The work done to our property was unsatisfactory I recorded a video of the job but was later deleted on my phone after a suspected cyber security... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I work at a school and contacted this company for some help creating an outdoor area for the children. Adam was so helpful he supplied everything we needed lots of safe tree trunk slices think long pl... Leggi di più

Valutata 4 stelle su 5

The tree surgeon and his crew were fantastic and carried out the work in high standard. They were professional and left my garden clean and tidy. The issue arose when me and hubby noticed tha... Leggi di più

Valutata 5 stelle su 5

Alan, Asley and Jay did an amazing job on transforming my very overgrown garden full of weeds into a lovely tranquil space to enjoy the summer in. They were very knowledgeable and gave me good tips o... Leggi di più

Dettagli dell'azienda

  1. Arborista e dendrochirurgo

Informazioni fornite da varie fonti esterne

GraftinGardeners Ltd is a family run tree surgery business, operating in South West London. We cover all aspects of tree surgery including: tree removal, stump removal, tree reductions and tree pruning. We offer a high standard of service and all of...


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

41 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(41)

11 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I want to say my honest opinion about…

I want to say my honest opinion about Graftin Gardens. The work done to our property was unsatisfactory I recorded a video of the job but was later deleted on my phone after a suspected cyber security issue so I no longer have that evidence and I had issues with my bank account base on what I observed and I experience I do not recomended this company to the public I suggest to be wary when using this company for a service as most companies ask for address ,card payment and name. I can not believe they still in business. They work in my property September 2019

23 agosto 2026
Non scritta su invito
Logo di GraftinGardeners Ltd

Risposta di GraftinGardeners Ltd

Good Morning Flor 1

We take all customer feedback seriously, however we're treating this particular review as suspicious for a number of reasons. The review references work carried out in September 2019, yet is only being left now, several years later, with no specific details about the property, the work undertaken, or the nature of the issue, and the evidence referenced (a video) is stated to no longer exist. The review also raises a vague concern about bank details and cybersecurity without any specific claim, date, or explanation of what actually occurred, which reads as an attempt to imply wrongdoing without anything to substantiate it.

If you are a genuine customer of ours, we would genuinely welcome you getting in touch directly so we can look into this properly and resolve any outstanding issue, we always aim to put things right where something has gone wrong. Please contact us at info@graftingardeners.co.uk or 0208 123 7653 with your name, address, and the date of works so we can locate your job on our system.

If we do not hear from you, or cannot verify these details against a genuine customer record, we will have no choice but to treat this review as unverified and will be reporting it accordingly.

Kind regards,

GraftinGardeners Ltd

Valutata 5 stelle su 5

Great service

Great service my go to company for all my gardening projects. Special thanks to Conner and his team nice tidy job again. 👍 Brian

29 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Incompetent company

Missed 2 appointments and didn’t even have the decency to call. 2 days wasted and still no update as to why they didn’t turn up or call and no apology.

17 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Professional, friendly and efficient.

Graftingardeners are the most professional tree surgeons and ground maintenance contractor I came across over 12 years in the industry. Adam and the team are an absolute delight to works with, as they are accommodating to the customers' needs and considerate to the neighbours and general public during the works. Exceptional value and service with a smile. Highly recommended.

21 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

Poor experience with the first job done. Eventually rectified.

Original work on 17 Oct 2025:
Meant to turn up between 8-9am for an appointment made 2months earlier. At 7:58am I get a text saying they will arrive between 11-1pm. I called several times and despite being told I would be called back, never was. Eventually I was told eta would be between 10-11. No one arrived until 12:21 pm.
The tree surgeon didn’t know what he had to do. So I showed him the quote. Way more than the quoted 30% pruning reduction was made. So now concerned what the long term effects will be on the tree.
The team of 2 only stayed for an hour, not the 2 hours I was told. Nor was all of the debris cleared up.
When I emailed them detailing the issues they have never replied with any explanations.
UPDATE 17 June 2026
They did end up calling me this week to check if the tree had grown back.
It has but in an odd shape, presumably because of the original heavy pruning so I guess will now take time.
GG offered to come and do a light pruning, free of charge.
They’ve now done this and cleared up afterwards.

17 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Harry and the team were brilliant at…

Harry and the team were brilliant at removing an overgrown bay tree: fast, efficient and polite. We also needed permission from the council to remove the tree which Graftin Gardeners sorted out for us. I can highly recommend this company.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I have just had round three wonderful…

I have just had round three wonderful gardeners, their names are Ricky, Bruce and Mark. They cut down my Olive tree and trimmed back my Bay tree, they were very quick and efficient and did a brilliant job, I can not recommend highly enough, thank you

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Removing banana grove and pruning giant magnolia tree

Bruce and Ricky did a marvellous job. They felled and chopped up seven huge banana trees and got rid of the debris. They were quick thinking, charming and very hard working. They left the back garden looking clean and tidy despite having to move a vast amount of greenery. The magnolia tree in the front garden also looks great after its hair cut. A job well done! Many thanks to Ricky and Bruce.

5 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Magnolia and apple tree pruning…

I requested pruning of one Magnolia and one apple tree. I was very pleased with the new shape of both.
The crew was polite, fast and hard working. They cleaned up all leaves and branches very well in the back garden.

On first glance the front looked also clean. However, getting nearer I noticed the crew had blown all leaves to the back of the fence, it was just piling up there. I am disappointed they did not clear up the leaves from that tree.

28 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic team who made light work of…

Fantastic team who made light work of the tree in our garden.
They were courteous, experienced, professional, and left both the house and garden spotless. I really appreciated how careful and respectful they were when moving debris through the house — not a trace left behind. I have absolutely no hesitation in recommending them. Excellent service from start to finish!

28 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Worth every penny!

Worth every penny!

They said they would be there at 8 and they certainly were! Tools at the ready.
They started by introducing themselves and explaining their role.
Alex the tree surgeon, grace and Lee were the dream team! Alex took down my 2 conifers which were both massive 80ft plus trees in just over 4 hours! He was mesmerising bouncing from branch to branch and throwing them down for the Lee and Grace to dispose of.
All my neighbours watched marvelling at his skilled workmanship! He only got down to refill his tools. In all honesty I was told by others it couldn't be gone in a day! Alex proved that not to be the case! I don't know how on earth he did it!
Grace and Lee, went up and down my garden for the whole 4 hours! feeding the branches into their machine on my drive and leaving the huge logs neatly piled up on my front lawn for the 2nd team to collect during the afternoon.
They certainly kept up with Alex, the whole 4 hours and they cleaned up my garden nicely, raking and using the blew machine. They worked hard!

The 2nd team, quietly loaded the large logs into their vehicle and cleared away all remaining mess.
My front garden was left clean.

The 3rd team, kai and Luciano were just as professional and friendly.
They arrived first thing in the morning to grind the tree stump and offer advise.
They didn't stop working! Super friendly and super respectful.

All 7 employees were completely professional, friendly, and all gave me a briefing of what to expect before and after their job was done.

Well done graftingardeners! I will certainly be recommending your company and certainly be using you again!

Well done!

6 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic job

Fantastic job. I'm very pleased with the way the boys pollarded my massive willow tree.They also left the garden in perfect condition afterwards. I would definitely use them again and I highly recommend them.

30 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing transformation

Alan, Asley and Jay did an amazing job on transforming my very overgrown garden full of weeds into a lovely tranquil space to enjoy the summer in. They were very knowledgeable and gave me good tips on how to keep on top of things until they come back again in 6 months to cut back everything before winter. Well done!!

26 marzo 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più