GO Outdoors - Wolverhampton Recensioni 

2707
TrustScore 5 su 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.

L'azienda ha risposto

Valutata 5 stelle su 5

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mel was really helpful when trying chose walking boots. She was great at recommending boots for stability and terrain we were going to be hiking on. She was happy to help with getting sizes suggestin... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Wolverhampton

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Regno Unito

  • 01902 907455

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(2707)

36.553 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly and professional

Abiy served me on this occasion. I just needed a couple of things for an upcoming trip to Canada. It was about 30 minutes before closing time on Sunday and we chatted briefly about the day. Suffice to say, it had been a bit of a tough one in some respects but she remained friendly and professional and didn’t let it affect our interaction.

Go Outdoors had exactly what I needed. I thought they probably would.

Well done and keep up the good work.

14 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

AS SOON WE ENTERED THE STORE ASHLEY ASK…

AS SOON WE ENTERED THE STORE ASHLEY ASK IF HE COULD HELP FROM START TO FINISHING AND MANY QUESTIONS LOL AND HELP TO LOAD OUR CAR

14 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very pleasant staff

Very pleasant staff

2 giugno 2026
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

In store service is amazing - Order to Collect not so much

In store service is amazing. Staff are awesome and attentive, and the stock is beyond par with excellence. i cannot fault them.
However, shopping online, have a home delivery, not collect from store. i should have listened to my friend who had a similar experience but I went ahead and ordered something that I needed on a time sensitive basis due to be delivered in 3-5days. after almost 2 weeks of no updates, I rang customer services who told me the item was at the store on day 5 but the notification email "hadn't been sent for some reason" So off I went to the store in my lunch break to pick up my order. Upon arrival I was told it was not in the store. I left frustrated, and called customer services on the way back to work. During the call I was asked if I could turn around and go back to the store as the item was 100% there for me to collect. I could not but had another call whilst at work to confirm the item available to collect after work. Thankfully the operator was awesome and managed to double confirm the item was on the desk awaiting my collection after work. But after nearly two weeks wait for an item that was already there then being turned away after travelling 45mins the frustration had already been firmly implanted in my mind. It will be home deliveries for me from now on if ordered online.

2 giugno 2026
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Review

staff polite & Efficient a pleasure doing Business

2 giugno 2026
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very friendly staff in the…

Very friendly staff in the Wolverhampton branch

13 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ably had served us and was perfectly…

Ably had served us and was perfectly helpful, had informed us another discount we could’ve had, super helpful 5/5

13 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always a great choice at reasonable…

Always a great choice at reasonable prices.

I was served by Wiktoria who was extremely helpful

9 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store with plenty of choice

Great store with plenty of choice. Found the item I was looking for straightaway. I then went to the checkouts. The young lady was very polite and helpful. The young lady was Willtoria.

9 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was shopping with my daughter for her…

I was shopping with my daughter for her DofE expedition and both Ryan and Ade were very knowledgeable with required products. They went out of their way to help me choose the right products and also advised me of the available discounts through Go Outdoors which saved me a good chunk of money. Thank you both, it was a great experience shopping at Go Outdoors.

8 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service at Go Outdoors Wolverhampton

Abby and Vicky helped us find exactly what we needed and were so helpful explaining pros and cons. It was an excellent piece of customer service.

8 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly, helpful staff.

The staff were all very friendly and helpful.

7 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Marc was exceptionally helpful, friendly and attentive in assisting me. Nothing was too much trouble, and I felt my custom was valued.
Ann - Marie on the checkout was also very friendly.

5 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Happy

Abi Y served me. She was very pleasant. Service with a smile and information.

6 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service by Ryan and Tina.

5 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Tanita & Wiktoria were very helpful and…

Tanita & Wiktoria were very helpful and i had a great experience! Great staff :)

3 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ashley Howl who served on the counter…

Ashley Howl who served on the counter 24/5/26 was brilliant. Told us about offers and different options a few even cheaper. Sold us the
Membership and the reason we will always go back to that branch only now. Great staff member.

24 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service from John…

Excellent customer service from John and Abi.

1 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Hi Gear camping table 110 x 70 x70

We bought a larger Hi Gear camping table. Yet to use it but the smaller one 70 x 70 x 70 did a good job. Apart from the supporting cross struts made it difficult to get my legs under. So the new 110 x 70 x 70 should be great.
Abiy was very professional and showed interest in interacting with us about what we were planning 👍

31 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Real value for money and great service

Real value for money and great service, thank you Abry for your help today.

31 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Wolverhampton

Risposta di GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più