Abi was very knowledgable she initially identified my requirements and then showed me the range of waterproof coats that matched my requests. Both Abi and Jess on the check out were helpful in sugges... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Found some walking trousers on the sale rack . Changing room opened up for me by helpful staff and at check out Sabrina dealt with my purchase in a cheerful and efficient manager and advised of a furt... Leggi di più
L'azienda ha risposto
A mixed experience- went in store to look at some decent walking boots but the only time I saw staff was as I walked out. So no advice given. However, having purchased online (with a discount code),... Leggi di più
L'azienda ha risposto
Hi, I would definitely recommend the Wolverhampton store. Dealt with a chap called JJ who had a wealth of knowledge. Great customer services, showed me an amazing lace up technique for my hiking boot... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Wolverhampton
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Regno Unito
- 01902 907455
4,8
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Mel was brilliant and very helpful
Mel was brilliant and very helpful! She was more than happy to help and was even ok that I nearly stole the loaner socks.
25 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Pretty good selection of products at a…
Pretty good selection of products at a range of prices. Staff friendly and very helpful without pressuring you. Thanks to Katie and Mel for helping us with coats and boots.
24 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service
Abi was very knowledgable she initially identified my requirements and then showed me the range of waterproof coats that matched my requests. Both Abi and Jess on the check out were helpful in suggesting i could use my blue light card for a further discount
24 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Mel was very helpful and friendly with…
Mel was very helpful and friendly with excellent knowledge. 5 stars 👍🏼
24 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Mel was great for help with multiple…
Mel was great for help with multiple boot try ons!
Debbie was very helpful with kids bikes!
Both super friendly
24 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Thank you Mel.
Mel, the Lady that served me was really helpful and patient.
Also, when I got to the till I realised that I had forgotten my wallet.
They put my purchase on one side until I returned to pay.
Nothing was too much trouble.
JR.
22 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
In store experience
Found some walking trousers on the sale rack . Changing room opened up for me by helpful staff and at check out Sabrina dealt with my purchase in a cheerful and efficient manager and advised of a further £20 price reduction. What’s not to like!
23 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent!
Excellent!! Was there first thing and my order was ready and carefully brought to me with a smile on this horrible day outside. Good start to the day. Thanks Sabrina
21 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Well presented store with friendly…
Well presented store with friendly staff. Was returning item that was too small and all was done efficiently by ABiy
18 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Hiking Boots
Hi,
I would definitely recommend the Wolverhampton store. Dealt with a chap called JJ who had a wealth of knowledge. Great customer services, showed me an amazing lace up technique for my hiking boots, as well as honoured a price match from another online retailer. Great experience.
13 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Shopped here for many years and always…
Shopped here for many years and always had an extremey pleasant experience. Had to return an item today, not a good experience as the checkout operative was surly, and sullen. Not what i have cone to expect.
16 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
What can I say
What can I say, a lovely Montane windproof reduced down to £65 from £120! And not only that, free delivery to my local branch of Go Outdoors, which took only two days. Collection was easy, the staff were polite and overall I had an amazing experience. On a side note the online experience was great too, as my Go Outdoors membership card is now linked to my online account, thanks to Liz.
6 ottobre 2026
Risposta di GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Wolverhampton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great knowledge and help given by the…
Great knowledge and help given by the young lady working in the walking boots section . With a smile as well . Person serving me was also helpful. Great service all round.
14 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Good prices and customer service
When l visited yesterday, all the staff were helpful in looking for shoe size, ensuring l had a changing room and also on the till when l had to renew my card. It is £5 for 12 months to join as a member and receive the discount, but it is quickly recuperated by the savings. The place is clean and tidy and from experience. l can say that the after service when returning an item is also done in a very polite and fair manner.
10 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Mell was extremely helpful in finding…
Mell was extremely helpful in finding the right size and boots for me. Abby on the till dealt with my purchase and ensure i received the correct discount
10 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Ann Marie on till was very friendly and…
Ann Marie on till was very friendly and helpful
10 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
A mixed experience
A mixed experience- went in store to look at some decent walking boots but the only time I saw staff was as I walked out. So no advice given.
However, having purchased online (with a discount code), when I went to collect in store, staff were cheerful and helpful about boot care and additional products.
8 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff , served by Abiy good selection dog friendly
7 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
So much choice
So much choice! JJ was extremely knowledgeable on all the brands and knew exactly how to help me find what I was looking for. Sabrina was lovely and helped me get a membership and check out.
7 ottobre 2026
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Risposta di GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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