GO Outdoors - Wigan Recensioni 

1740
TrustScore 4.5 su 5

4,7

Wallgate, Caroline Street, WN3 4EL Wigan, GB


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Valutata 5 stelle su 5

We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience

L'azienda ha risposto

Valutata 5 stelle su 5

This is the best go outdoors shop in the north West very helpful staff always happy to help and always have smiles on there faces especially mandi nikki and Anthony

L'azienda ha risposto

Valutata 5 stelle su 5

We came in at around 7:20pm 17/08/26 and was looking at tents. We didn’t get his name but the lad who helped us was so nice and made sure we knew about the 4 for £2 with the tent. He has short hair an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited the Wigan store 23/07/26 to purchase walking shoes with my autistic son. Big thank you to Mandi for her patience, brand and shoe fitting knowledge. It made the experience so much easier. Mand... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Wigan

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Wallgate, Caroline Street, WN3 4EL, Wigan, Regno Unito

  • 03443 876814

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(1740)

35.808 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I bought a bicycle in the Wigan Go…

I bought a bicycle in the Wigan Go Outdoor. The shop assistants are very kind. The bicycle specialist, Paul is very expert, helpful and conscientious.
When I went to pick up my new bicycle I got unwell feeling in the store. He looked after me very conscientiously until my husband arrived.
Next day when I was able to pick up the bike he set up it perfectly.

16 settembre 2025
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Risposta di GO Outdoors - Wigan

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Called today for walking shoes

Called today for walking shoes. Nikki on footwear was very pleasant and helpful. So much so I bought a pair. Best of all they had my size in stock. Very satisfied Terry B.

17 settembre 2025
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Risposta di GO Outdoors - Wigan

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Nikki was very helpful and knowledgeable.

Nikki was very helpful and knowledgeable

17 settembre 2025
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Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you Sue and Zahleh, you really helped me 🙏

I wasn’t looking forward to shopping today as I wasn’t sure what I wanted for camping and cooking.
I asked a member of staff for help, her name was Sue.
She was brilliant. She asked me a few simple questions about what ideas I had and what budget I had. She walked me through my options and guided me, helping me get stuff, she really helped me. She also advised me on other stuff that I had not considered, but I can see now that I really need.
Once I had a trolley full of the stuff that I needed, Sue then introduced me to Zhaleh at the checkout.
Zhaleh advised me how to get over £50 of discount, I am over the moon. Thank you to Sue and Zhaleh for making my shopping experience so enjoyable 🙏

16 settembre 2025
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Risposta di GO Outdoors - Wigan

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Good range of items

Good range of items, with options for different prices ranges. The staff are always helpful and friendly. It would be helpful if the dressing rooms had chairs to test how clothes fit and to put your own clothes.

11 settembre 2025
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Risposta di GO Outdoors - Wigan

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Experience

Today Mandi & Paul Looked after me, they were a huge help with my items and nothing was too much trouble. Great sense of humour and we had a good laugh which made the experience more relaxing and enjoyable. Really great colleagues and a true asset to the business. There was an item out of stock, which stopped me from being able to get the bundle with my tent which was disappointing although the staff did explain that there was a delivery missing which may have caused that issue. Will visit again once the items i need are restocked.

12 settembre 2025
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Risposta di GO Outdoors - Wigan

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Service is amazing never had any issues…

Service is amazing never had any issues in exchanging or returning items that weren't right fitting or slight damage staff always find the best deal and discounts suited for me or my partner

11 settembre 2025
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Risposta di GO Outdoors - Wigan

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

False advertising …

Yet again you are advertising products available in the store and you haven’t got them yet again , I was in the Wigan store 2wk ago looking at fishing rods and there was a rod made up of 2 entirely different rods it came from another store according to your staff

6 settembre 2025
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Risposta di GO Outdoors - Wigan

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I was served today by a very helpful young man named Lucas, in the footwear department. He took the time to find the sandals I wanted and when they didn't have my size he explained my choices and checked out which other stores had my size. He then ordered them for me to be delivered to the Wigan store. Throughout the interaction Lucas was polite, well mannered and provided excellent customer service.

6 settembre 2025
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Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

5 star customer service

Served by Nikki today she was really helpful and gave 5star customer support when purchasing items out of stock in the store

31 agosto 2025
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Risposta di GO Outdoors - Wigan

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great help as usual from Chris P at the…

Great help as usual from Chris P at the fishing department, always helpful and very friendly.
Would highly recommend 😊

2 settembre 2025
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Risposta di GO Outdoors - Wigan

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by chris in fishing department…

Served by chris in fishing department very help and always friendly to customers

1 settembre 2025
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Risposta di GO Outdoors - Wigan

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Was served by an extremely experienced…

Was served by an extremely experienced sales person who was both helpful and courteous his name Chris P Wigan store.
He was very professional and nothing was too much trouble for him
Outstanding service
P .Farrell

29 agosto 2025
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Risposta di GO Outdoors - Wigan

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing lady

In 1 word.... Mandi. She was so knowledgeable and she actually cared about what I was buying. Asking me all the right question. She made my whole experience lovely. Thank you Mandi.

27 agosto 2025
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Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

The tent was a 2 man tent it would only…

The tent was a 2 man tent it would only fit one 7 years old in wot a load of bull this was a disaster weekend all because of go outdoors will not be going agen I have spent thousands in there never again ... Martin

20 agosto 2025
Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Christine was very helpful for me to…

Christine was very helpful for me to meeto.biy my wife two summer dresses she loved them

19 agosto 2025
Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 2 stelle su 5

Unbearable heat in the store need air…

Unbearable heat in the store need air con staff didn’t seem interested in helping apart from one older lady who helped me no toilet facilities working again been like this for weeks

18 agosto 2025
Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Orderefishing stuff d stuff on line ,sent me email…

Ordered stuff on line then they sent me email saying it was ready and when got there it wasn't and then I had to get different o e which was dearest a d guy who i spoken too was not very nice and speaker very loaded at .e as he was getting a angry with me because I said they should give me this item for same price as the other .and it was only 3 pounds for big company like go outdoors,

15 agosto 2025
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Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Chris is a valued member of staff

Chris was very passionate about his role and I saw him help out customers with a great level of customer service.

10 agosto 2025
Logo di GO Outdoors - Wigan

Risposta di GO Outdoors - Wigan

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

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