Despite membership card problems (computer not recognising number even though I paid my membership on the previous day at the same till) the staff were great. Rosie deserves a pay rise or a day off as... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Despite membership card problems (computer not recognising number even though I paid my membership on the previous day at the same till) the staff were great. Rosie deserves a pay rise or a day off as... Leggi di più
L'azienda ha risposto
First time I have shopped in Go Outdoors,had a pleasant experience looking around,good variety of products at a reasonable price.I bought an item and asked if they give Veteran discount,I received 10%... Leggi di più
L'azienda ha risposto
Called in to Go Outdoors “ Team Valley” to pick up some items I checked they had in stock. Unfortunately at the till my phone was completely flat when I came to pay and I rarely bring bank cards out... Leggi di più
L'azienda ha risposto
I've just returned to coarse fishing after many years away from the bank and visited Fishing Republic in GoOutdoors Team Valley, Gateshead to look for a good, all round rod for both river and still wa... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda

Unit 13 Team Valley Retail Park, NE11 0BD, Gateshead, Tyne & Wear, Regno Unito
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Easy to navigate website. 30 seconds and the order was placed. Super fast delivery and well packaged

Risposta di GO Outdoors - Team Valley

Risposta di GO Outdoors - Team Valley
I would just like to say how impressed I was when I recently visited the store to make a purchase for my BBQ.
The customer service I got from Kieran was excellent, a polite, friendly, professional young man who went out of his way to help me.
He is an asset to you and the company.

Risposta di GO Outdoors - Team Valley
Darren in the fishing department was really helpful today. I am just new to fly fishing and he shared his experience with me which helped me to purchase the right items. Thankyou so much for your help. Great service

Risposta di GO Outdoors - Team Valley
⭐⭐⭐⭐⭐
I wanted to leave a review for Terry following our visit to GO Outdoors on 5th August.
His customer service was excellent. He was incredibly knowledgeable, took the time to listen to what I needed, and really helped me choose the right tent for my family rather than simply trying to sell me something.
Thanks to Terry’s advice, I ended up with a tent that was perfect for us and had an absolutely amazing family trip away. It made a huge difference knowing I'd bought the right setup.
It’s exactly this kind of friendly, knowledgeable service that makes you want to come back. I’ll definitely be returning to GO Outdoors, and next time I’ll be looking for Terry again as I need some advice on fishing equipment!
Thanks again, Terry — genuinely excellent service and very much appreciated.

Risposta di GO Outdoors - Team Valley
Pretty HACKED OFF.
Searched for campingaz 907 refill.
Go outdoors ad came up for £26 for members. (Needed to renew)
Turned out to be £50 for the gas
More expensive than anywhere else on my search. Not even my 10% discount was valid on the gas either.
Won't be going back. !!!!!

Risposta di GO Outdoors - Team Valley
Excellent service in store today, we were served by a very polite, friendly and helpful man named John-Paul.

Risposta di GO Outdoors - Team Valley
Order delivered promptly. Needed to change shoe size, which was done at the store with no difficulty.

Risposta di GO Outdoors - Team Valley
Ged was a great help with choosing hiking trainers and a bag for an upcoming trip, thank you!

Risposta di GO Outdoors - Team Valley
I am very happy from start too finish with my order from Go Outdoors.
The order was delivered quickly, but I unfortunately had to return it to store. My refund came through very quick and I was kept up to date with the progress all the way through.

Risposta di GO Outdoors - Team Valley
Visited Fishing Republic and was helped by Finlay at the Gateshead store. He was super knowledgable and gave me some great advice.

Risposta di GO Outdoors - Team Valley
I came in to look at backpacks as I’m going travelling soon and was served by Max who was so lovely and incredibly helpful! I had no idea what I was looking for but Max took the time to show me all the different options in store and helped me work out which ones would be best suited to me. He also showed me how to properly fit the backpack, which was so helpful! Unfortunately I didn’t end up going with one of the backpacks in the store but I will absolutely be back to get the rest of my travelling gear. Thank you!

Risposta di GO Outdoors - Team Valley
Visited looking for some hiking boots. Andy was super knowledgeable and friendly to help me make a decision!

Risposta di GO Outdoors - Team Valley
Amazing service! Millie helped me sort out a membership for the best deal after already finding the perfect sleeping mat to fit my needs. Thanks so much!

Risposta di GO Outdoors - Team Valley
Great customer service from Max ana Alexander for sleeping bag and electric hook up very knowledgeable and helpfull much appreciated it was Anthony not Alexander sorry Anthony

Risposta di GO Outdoors - Team Valley
Staff member Michael Mc was brilliant.
He was very knowledgable about the walking shoes we were looking at.
Friendly, great advise and a credit to your store and company.
Store it self is bright and clean.

Risposta di GO Outdoors - Team Valley
Went to get some new trail shoes. Good selection available. Kaj was very helpful and friendly. Pleased with my purchase.

Risposta di GO Outdoors - Team Valley

Risposta di GO Outdoors - Team Valley
Fast efficient service with everything i needed

Risposta di GO Outdoors - Team Valley
I was looking for a new pair of hiking boots and I received very good support from the staff. Andy was great. He was proactive, responsive, knowledgeable and friendly.
He gave me options based on the information I had provided, suggested alternatives and even gave advice regarding cleaning and maintenance. Andy was that good, I made additional purchases for the cleaning and waterproofing products.
Even more, Andy was so supportive while juggling queries from other customers. Even when I tried boots and was pleased with them, he went and brought more boots and answered more questions.
Thank you!

Risposta di GO Outdoors - Team Valley
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