GO Outdoors - Taunton Recensioni 

3827
TrustScore 5 su 5

4,9

UNIT 2-3, ST Johns Retail Park, TA1 2BB Taunton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited Taunton's Go Outdoors store looking for a pair of walking boots. JONATHAN assisted me with his knowledge and expertise on the various brands and fittings. Nothing was too much trouble for him.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I has helped by 4 Go Outdoors employees across Taunton (3) and Bristol (1) and everyone was fantastic to a tee. I ended with the product I wanted and where another needed to be returned and refunded a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Go Outdoors to purchase some items to prepare my household in the event of an emergency i.e. extended power cuts. Alex helped me source what was on my list, and gave excellent help and pro... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I went in to try and find a replacement camping gaz fitting, which turned out to be too old fashioned to replace :( I was directed to the right place to look by a very helpful staff member (whos nam... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Taunton

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, Regno Unito

  • 01823 792992

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

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4,9

Tutte le recensioni

(3827)

35.893 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Ordering straight forward

Ordering straight forward, swift delivery. Plus one item must've been out of stock and was refunded immediately.

17 maggio 2026
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Risposta di GO Outdoors - Taunton

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Not impressed

Still not had confirmation that my order is ready. I had to phone Customer Services, wait for ages listening to various options until finally getting to speak to someone. Apparently my order is ready and a text sent to my phone. No it was not.
Now have to make another trip to Taunton. Not impressed

18 maggio 2026
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Risposta di GO Outdoors - Taunton

We are sorry to hear that you did not receive any communications from us regarding the status of your click and collect order. This will be passed on to our technical team to be investigated.

As our customer care team have advised, your order is ready to collect at the selected store. We apologise for the inconvenience caused by having to make another trip.

We hope that we can be of assistance again in the future to improve upon your experience.

Kind regards,

Go Outdoors Customer Care

Valutata 5 stelle su 5

Excellent customer service by Jonathan…

Excellent customer service by Jonathan on outdoor shoe department. Third time I have been helped by him,
He has good product knowledge and works to get the choice right
David . May 2026

20 maggio 2026
Non scritta su invito
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Risposta di GO Outdoors - Taunton

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Our first visit to go outdoors in…

Our first visit to go outdoors in Taunton and what a friendly bunch of staff work there from buying camping equipment ie tent and everything we are going to to need for our very first camping trip. This was made very easy thanks to Nathan H being honest and very informative
About all the equipment we are going to need fingers crossed we enjoy camping lol If this store has employee of the month he should certainly should get it because he deserves it

23 maggio 2026
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Risposta di GO Outdoors - Taunton

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Nathan H and Dan were amazing!

We arrived in store and quickly found out that they didn’t have what we wanted however that’s when I found Dan and Nathan H. I asked them if they had anything similar of which they showed me straight away. I was very fussy and didn’t like the first double chair they showed me. Then Dan suggested I take a look at the outwell double chair which I loved! They then advised me I could just my single discount from caravan and motorhome or do the deal of buy one get one half price. With their advice and help again I settled for one of the kitchen units but could only have the one on display which they then packed away and took to the till for me.
Both were so helpful and would highly recommend! Thanks guys for satisfying a very stubborn set in her ways woman!

22 maggio 2026
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Risposta di GO Outdoors - Taunton

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ordered two x pairs of waders for…

Ordered two x pairs of waders for choice with Internet quick and simple returned to store one pair and refund sorted via store.

8 maggio 2026
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Risposta di GO Outdoors - Taunton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

You don't get this expert advice online.

I was lucky to have Jonathan to myself when buying walking boots. That's the benefit of going in during the week when it's quiet. His knowledge was invaluable in making my choice of boots. He knows a lot, and this is the sort of knowledge you don't get from online shopping. Thank you!

21 maggio 2026
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Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Jonathan was great on advising me on…

Jonathan was great on advising me on merrell shoes 👍

20 maggio 2026
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Risposta di GO Outdoors - Taunton

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you to Jonathan for his brilliant…

Thank you to Jonathan for his brilliant knowledge and customer service. I was impressed by how much he knew about walking boots and I feel confident to make a good purchase within the wide range available. Jonathan was also friendly, welcoming, very helpful, and efficient (managing the needs of many customers seamlessly at once). Many thanks!

20 maggio 2026
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Risposta di GO Outdoors - Taunton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very Helpfull and pleasant staff…

Two lots of walking shoes today amongst other things. Jonathan in footware was dealing with multiple customers but super helpful to everyone.Great guy with good knowledge and really friendly. The lady on the till was also great.Iv been avoiding go outdoors for some time so really pleased to see they have some good staff again. I will be back .

19 maggio 2026
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Risposta di GO Outdoors - Taunton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

James was really helpful

17 maggio 2026
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Risposta di GO Outdoors - Taunton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service!

Went in looking for hiking sandals and found Jonathan who was really helpful, he was very patient letting me try on every pair I was tempted by until I obviously went with the very first pair! At the checkout we were served by Rhys (I think) who was really lovely and made renewing our membership a swift and simple process.

12 maggio 2026
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Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Bought walking shoes from shop

Was served by Jonathan who was multi tasking with 3 customers giving advice to all of us

13 maggio 2026
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Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Jonathan was very helpful with advice…

Jonathan was very helpful with advice choosing my new walking shoes

11 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store

I dropped in to take advantage of some offers. While I was there I tried on some approach shoes and although I didn’t get a pair (none available in my size) Jonathan was extremely helpful in suggesting alternatives.

11 maggio 2026
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Risposta di GO Outdoors - Taunton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

DofE shopping experience

I had to go on a DofE shopping spree and one of the workers here, SHOUTOUT Lin, helped us sort out our lengthy list. She was very helpful and polite. The DofE discount and members' prices were also very impressive. I recommend this store for any DofE needs!

10 maggio 2026
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Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

James at Go Outdoors Taunton was…

James at Go Outdoors Taunton was excellent help on Friday just gone.
He was friendly and pacent when helping me try a variety of outdoor shoes. Gave excellent advice and made a my experience a good one.
Left the shop happy with my new purchase ☺️

Thank you James

8 maggio 2026
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Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful experience

Popped to Go Outdoors for some fishing items for my son's birthday and to look at their selection of Weber BBQs. The deals and prices are very very competitive and we ended up buying far more than anticipated. The staff are friendly and very knowledgeable. We were served buy a friendly chap called Stuart, I believe he is the store manager. He even carried the heavy items to the car boot for us as he recognised we had a trolley full plus young kids with us.

30 aprile 2026
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Risposta di GO Outdoors - Taunton

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Jonathan helped me find the perfect pair of walking boots today - he was knowledgeable and helpful.

6 maggio 2026
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Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by James in a quest for walking…

Served by James in a quest for walking boots - very patient, knowledgable and helpful!

3 maggio 2026
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Logo di GO Outdoors - Taunton

Risposta di GO Outdoors - Taunton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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