GO Outdoors - Swindon Recensioni 

3416
TrustScore 5 su 5

4,8

Ocotal Way, County Road, SN1 2EJ Swindon, GB


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Valutata 2 stelle su 5

The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. ​The buying process, however, was a complete shambles. After checking local... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

ROB on the fishing counter gave us some good advice on baits we needed for our 24hr fishing trip lately, subsequently in lead to my grandson landing is PB carp 24.6 lb

L'azienda ha risposto

Valutata 5 stelle su 5

We were served in store today by Tom who was really kind and took the time to make sure we had what we needed, he was patient when we realised we needed an additional item and gave great customer serv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amy was so patient and helpful when I bought my riding gear today. She offered great advice and thoughtful suggestions, making the whole experience a pleasure. Fantastic service. Thank you, Amy!

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Swindon

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Ocotal Way, County Road, SN1 2EJ, Swindon, Regno Unito

  • 01793 236758

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(3416)

35.625 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

This is an odd one to review

This is an odd one to review. I found your online ordering very confusing. Numerous texts giving updates . Even an update from DHL and a photo showing my parcel on the rack som. Having never used this service before I didn’t understand that it wasn’t telling me that the package had arrived. Went into store to collect my package and was directed to the back of the store. The man on the collection desk was very helpful explaining that one part didn’t arrive and then said oh it had arrived now. Confusing for him and me. Anyway he was doing a great job until a stout stocky small man came along and was trying to micro manage him. The assistant helping me was doing a fine job and didn’t need this man sticking his nose in. I think you need to address your ordering system better and definitely need to address micro managers. Not a great look.

10 aprile 2026
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Risposta di GO Outdoors - Swindon

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Alice was such a helpful person

Alice was such a helpful person, explaining the coats and jackets, spending time to find the rights things for me. Great experience

22 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Swindon

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great tidy shop

Fantastic shop

8 aprile 2026
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Risposta di GO Outdoors - Swindon

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

It was nice experience

It was nice experience. The Staff were helpful. The person who served me on customer service very helpful Francisco have a a great guy with a great personality

20 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Swindon

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

This was my first visit to Go Outdoors

This was my first visit to Go Outdoors. The shop is well laid out, I easily found what I was looking for. Staff at the tills were polite and friendly, getting my member card was very straightforward. A very positive experience.

19 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great products and service from Go…

Great products and service from Go Outdoors in Swindon. Rob from the fishing department was very friendly, helpful and knowledgeable. There was a decent range of products to choose from and we were happy with the price we paid for our gear. Will definitely come back again soon. Thank you.

17 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Swindon

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Poppy on the till was really helpful

Poppy on the till was really helpful - applying our discount with ease and reminding us about the one year warranty on the waterproof boots we bought. Shop was clean and tidy with a great range of items! Good prices too. Thank you.

12 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Swindon

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Jay was incredibly helpful both with…

Jay was incredibly helpful both with picking up a DPD parcel and being extremely kind and doing some heavy lifting of some horse shavings - I am very grateful for all his help and for his cheerfulness!

19 ottobre 2025
Non scritta su invito
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Risposta di GO Outdoors - Swindon

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic customer service Bill

Fantastic customer service today from Bill. So knowledgeable. We definitely recommend visiting the fishing department.

2 novembre 2025
Non scritta su invito
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Risposta di GO Outdoors - Swindon

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from Rob at the Go…

Excellent service from Rob at the Go Outdoors store in Swindon

14 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Such a wonderful store with everything…

Such a wonderful store with everything you could want to embrace life outdoors. All the staff were very friendly and loved petting our dog but in particular our server, Molly, was extremely helpful and knowledgeable.

12 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good product, excellent customer service

Helen and Poppy were professional, supportive, courteous with an exceptional customer service. They are the best. Good products.

12 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Swindon

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great variety of stock for those who…

Great variety of stock for those who enjoy the outdoors, at affordable prices and friendly staff. Amelia on the check out was very friendly and helpful.

11 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly staff and lots to see

All the staff were really friendly and there was a good selection of things on show. Tay was especially helpful for us to find the right tent for camping with our young child.

4 aprile 2026
Non scritta su invito
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Risposta di GO Outdoors - Swindon

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Michelle Swindon GoOutdoors

Michelle was so helpful. She took the time to sort out the online order refund as the receipt could not be printed. Then looked for swimming gloves and various water proof bags . Excellent customer service.

9 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Shopping for walking boots

Shopping for walking boots - Darren was very helpful, quick and efficient at serving us and bringing out the shoes, gave us time and space to try the shoes on but did check in the see how it was going and if we needed anything else. Good range of boots to choose from.

9 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Morgan - Bike Rack

Morgan assisted me with an inquiry about a bike rack, and the service was absolutely outstanding. They went above and beyond to help me find the perfect rack to suit both my bike and my car. Truly exceptional customer service—10/10. Morgan is a fantastic asset to your team.

8 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Darren extremely attentive

Darren extremely attentive, knowledgeable and detailed. Top marks!

8 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking poles

Darren was a really great help when I was choosing my first pair of walking poles. I felt really confident I'd made the best choice.

4 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic experience and great service

Fantastic experience and great service. Shout out to Bella who was super friendly and polite

6 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Swindon

Risposta di GO Outdoors - Swindon

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

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