GO Outdoors - Swansea Recensioni 

2716
•
TrustScore 5 su 5

4,8

Bran Close, Llansamlet, SA7 9DE Swansea, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased walking boots, shoes and socks for a hiking trip. Tim served me on the footwear department. He was extremely helpful and knowledgeable. I also had help and advice from two female membe... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim who works at Go Outdoors Swansea, Llansamlet gave us fantastic service and advice on the best hiking boots to take on our upcoming trip to Base camp in Nepal. There was no pressure to buy, jus... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited the store yesterday and received fantastic service. Rachael in the shoe department was helpful, patient and knowledgeable about hiking and my particular needs. She went out of her way to find... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Swansea

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Bran Close, Llansamlet, SA7 9DE, Swansea, Regno Unito

  • 01792 966114

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(2716)

34.719 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I just love Peter storm clothing

I just love Peter storm clothing, and also your fishing equipment is pretty well stocked to.

12 settembre 2026
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

James and Amanda were amazing

James and Amanda were amazing, extremely helpful and polite

24 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic experience

Fantastic experience, very helpful and lovely staff. James and Amanda made sure we were looked after

24 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amanda and James helped us out and made…

Amanda and James helped us out and made our shopping experience very pleasant:))

24 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Great service. Bryan was really helpful with advice on the bike.

19 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

No notification when order is ready

Click and collect notifications still not working.
Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for collection.
Store staff were great though.

1 settembre 2026
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Very helpful and knowledgeable staff

16 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Corey was very useful with bouldering…

Corey was very useful with bouldering advice

11 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I purchased walking boots

I purchased walking boots, shoes and socks for a hiking trip. Tim served me on the footwear department. He was extremely helpful and knowledgeable.
I also had help and advice from two female members of staff on the clothing department.
Unfortunately not all of the items I needed to buy are available yet due to seasonal stock changes but overall the visit was a good experience.

7 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Tim in footwear is soooo knowledgeable…

Tim in footwear is soooo knowledgeable and helpful! Thank you!!!

7 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service from Amanda…

Excellent customer service from Amanda and another colleague this evening. Brilliant customer service experience shopping in llansamlet go outdoors. Thank you

3 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. The staff were very friendly and helpful. Tim served me in the shoe department and he was very helpful - always willing to get a variety of walking shoes for me to try until I found the pair I wanted! Great value for money! I would definitely shop there again.

1 settembre 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Knowledgeable staff

Visited the store yesterday and received fantastic service. Rachael in the shoe department was helpful, patient and knowledgeable about hiking and my particular needs. She went out of her way to find me just the right shoes and deal which happened to be in the sale section. I ended up buying two pairs and my savings bought me a pair of trousers as well. All this in a very busy shop full of customers.
Thank you all, I’ll be back soon.

29 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff in store were amazing

Staff in store were amazing. Originally ordered a tent plus carpet and footprint bundle online. When it came to delivery only the tent and carpet were delivered and the footprint was cancelled. After trying to sort by email and phone with the customer service team and getting nowhere decided to go on store when I seen the footprint was in stock. Amanda service us at the till and sorted everything with our any hassle and in no time at all. If customer service were a fraction as good as the staff in store this would have been delt with much sooner. Next time I will pop in to store rather then bother wasting my time with customers support

17 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

I was very happy to find the product…

I was very happy to find the product that I had been looking for on the website and to find I could have it sent to my local store where I could collect it. Ordering was easy however, I did not get any notification to say my item was in store ready to collect and had to call in, thankfully my item was there ready for me, and the staff member was helpful, an email for pick up would have been helpful informing when collection was ready.

18 agosto 2026
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

5 days ago me and my 2 friends and 12…

5 days ago me and my 2 friends and 12 kids went camping to notice I'd brought the wrong poles for the tent I'd brought, 4 minutes before closing I arrived at the store and Sofia Amelia and Sara very patiently allowed us to find a tent, renew membership and reassured me when I had a few bank technicalitie, settled my anxiety and were very friendly.

24 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I had such a pleasant experience in go…

I had such a pleasant experience in go outdoors today, a lovely handsome young man by name of Cameron helped fix my sons bike. Wish I was young enough for him 😫

26 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thanks Tim at Go Outdoors Swansea

Tim who works at Go Outdoors Swansea, Llansamlet gave us fantastic service and advice on the best hiking boots to take on our upcoming trip to Base camp in Nepal.
There was no pressure to buy, just an educated and detailed understanding of what our needs were.
We chose the Meindl Bhutan in the end.
Thanks Tim

25 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you to go outdoors staff Amelia…

Thank you to go outdoors staff Amelia and Bailey on helping me with my purchase, they were super helpful and friendly, they were quick to act snd my trip was less than 5 minutes. Thankyou!!

24 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Just perfect great staff great prices…

Just perfect great staff great prices great day out looking for bargains and there are plenty to have

22 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Swansea

Risposta di GO Outdoors - Swansea

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più