Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... Leggi di più
L'azienda ha risposto
I came into buy a camp stove for home use in case of black outs etc. Met a member of staff called Joel who was exceptional. Joel was very attentive, patient with all my questions, extremely knowledgab... Leggi di più
L'azienda ha risposto
My other half purchased a coat in the wrong size and removed the tags. Claire and Nathan were super, they made it so easy to get it swapped without any issues and actually spoke to you like human bein... Leggi di più
L'azienda ha risposto
Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Served by Tom at the till. Very pleasant young man, friendly and helpful.

Risposta di GO Outdoors - Stoke
The staff were helpful and always very knowledgeable,especially Tom.

Risposta di GO Outdoors - Stoke
Tom was amazing and really helpful with the membership set up

Risposta di GO Outdoors - Stoke
Found exactly what we were looking for.
Excellent store.
Served by Harry who was friendly, polite and very helpful

Risposta di GO Outdoors - Stoke
Harry was very helpful with my purchase, very satisfied customer!

Risposta di GO Outdoors - Stoke

Risposta di GO Outdoors - Stoke
Theresa was the fount of all knowledge on approach shoes. Thank you for your advice

Risposta di GO Outdoors - Stoke
Tremendous Theresa and Joyful Jess. Theresa was extremely helpful in helping me find the best socks for my feet. Hopefully they keep them warm and dry for the three peaks! Jess was a real help when my two mates wanted to splash the cash on two lovely coats. She told us all the information they could possibly want. With the help of Jess they will stay lovely and dry on our Three peaks challenge. Top notch Staff!

Risposta di GO Outdoors - Stoke
Great interaction with Theresa on shoes. A great experience with her and she was really helpful and as always very easy to talk to. Thank you!

Risposta di GO Outdoors - Stoke
Had no confirmation that my order was waiting to be collected and part of the order was missing
Staff in the store couldn’t sort it out I had to email customer service and still not had a response. But this is a regular thing with online ordering it’s happened on my last 3 orders

Risposta di GO Outdoors - Stoke
Excellent store and, at this time of the year, loads of great bargains.
Staff were extremely friendly, polite & helpful.
I was served by “Rory” who gave me great advice on the items I purchased and also pointed out an excellent discounted offer.

Risposta di GO Outdoors - Stoke
I’ve been here last Thursday to pick up my new bike and Kyle was incredible. Helped me pick the bike that was right for me and did the checks on the same day.
My partner came back today with her bike which she bought second hand. Kyle did a full check on it and adjusted all her brakes and was again fantastic.
Incredible service.

Risposta di GO Outdoors - Stoke
We are regular visitors to this store to buy various equestrian items. Today I called the store beforehand and spoke to a member of staff named Tom. This was to check if a particular item was in stock. Tom was very helpful, friendly & knowledgeable and even offered to save this item for when we arrived in store. His customer service was exceptional.
On arrival at the store we were greeted by friendly smiles and asked if we needed any help. We were able to locate the item we required and headed to the till.
We were greeted by a member of staff named Rory he was friendly & welcoming and noticed the item we were buying was from the previous phone call we had made beforehand which showed excellent customer service and also showed that Tom had obviously mentioned this to his colleagues. After scanning our items Rory informed us that our Go Outdoors card had expired and explained the savings we would receive by renewing. We agreed to renew saving money in the process. Today’s visit showed that the customer service received was exceptional both before visiting the store and after. We left happy with our purchase after previously visiting other stores and not finding what we needed. Both Rory and Tom are a credit to Go Outdoors

Risposta di GO Outdoors - Stoke
Returning to Gooutdoors after a while away pleased all were so friendly - wanted a new governor set for my Cadac Safari bbq - governor on shelf and pipework but no quick-release connector, showing 4 in stock but none on shelf or in stockroom - Tom and Joel were really helpful checking around and locating one at Gooutdoors Trentham village! Great to see Theresa from footware still doing good things for customers

Risposta di GO Outdoors - Stoke
Tom dealt with myself. Was very polite, friendly and helpful. Very pleasant relaxed young gentleman.

Risposta di GO Outdoors - Stoke
Tom at Go Outdoors in Stoke was really friendly and helpful.

Risposta di GO Outdoors - Stoke
Very helpful staff! Including Clare.
Three workers went above and beyond to help :)

Risposta di GO Outdoors - Stoke
The staff were very helpful, especially Tom on the till

Risposta di GO Outdoors - Stoke
Excellent advice from Harry and Jo helped with my purchase.
They guided me through the whole process and got the products I needed and excellent savings!!

Risposta di GO Outdoors - Stoke
Such a lovely store and very helpful staff. Rory and Clare were really helpful.

Risposta di GO Outdoors - Stoke
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.