GO Outdoors - Southport Recensioni 

1100
TrustScore 5 su 5

4,9

4/8 Tulketh Street, PR8 1AQ Southport, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I went into Go Outdoors Southport last week to look for a pair of walking shoe. I’d heard loads of good reports from my walking friends about the excellent service in the shop and the product knowled... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service from Jen today 🙂 Was looking for an item that wasn't on the shop floor, Jen went in the back to see if they had any. Thank you Jen 🌟 Lovely welcoming staff, a pleasure... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

My score for this review was due to the expert help and advice afforded to me by Rory. He was knowledgeable and extremely helpful. I went in to purchase new hiking boots which I did. I'n addition I wa... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Southport

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 4/8 Tulketh Street, PR8 1AQ, Southport, Regno Unito

  • 03443 876772

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(1100)

36.115 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Members of staff very helpful

Members of staff very helpful, have a great manner towards me the confused customer! An excellent experience.

24 aprile 2025
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Risposta di GO Outdoors - Southport

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Top notch clothing and equipment to…

Top notch clothing and equipment to suit
All pockets, backed up with knowledgeable staff such as Lorna and Ben.
The shopping experience was definitely, enhanced by there advice.

25 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always efficient and friendly service…

Always efficient and friendly service here. Thank you Lorna for your help and advice today.
Good product ( walking boot )from a reliable brand at a good price.

23 aprile 2025
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Risposta di GO Outdoors - Southport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

22 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff Lorna and Ben were great…

Staff Lorna and Ben were great welcoming and knowledgeable.
Helped find what I needed.
Even saved me money.
Thank you

23 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good service and store had what I…

Good service and store had what I needed at a good price.

20 aprile 2025
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Risposta di GO Outdoors - Southport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Knowledgable and helpful staff

Spent ages trying on and making a decision about which waterproof jacket to buy for a forthcoming walking holiday. Assistant called Ben was very Knowledgeable about the products and very patient as I tried to make a decision. I left the shop confident with my choice.

18 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Rory was amazing

Rory was amazing, I came in with my mum and bought some walking boots on 22/03/25, it had been a long while since needing walking boots. He asked what type of walking/hiking I’ll be doing and then advised which boots are best for that type of walking/hiking. He ensured I got the correct size and showed me how to tie boots properly to ensure fitted correctly, Rory explained how they should feel to ensure no blisters. I had to try about 5 pairs of boots and a couple of different sizes in a few, finally found a pair that were a great fit and comfortable.
Boots tried a tested on recent holiday to the lakes and I can say no blisters and happy healthy feet. Thank you Rory for you patience with me, you went above and beyond to help, I very much appreciated your expertise and help.

22 marzo 2025
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Risposta di GO Outdoors - Southport

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Was greeted with a friendly smile as I…

Was greeted with a friendly smile as I walked in and was helped through my purchase with professionalism and courtesy. A great help in my decision to increase the size of my rucksack. Excellent service from start to finish. Lorna & Will are an asset to your company. Will be back.

16 aprile 2025
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Risposta di GO Outdoors - Southport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff in Southport

Popped into Southport where Lorna was extremely helpful and very friendly. Went out of her way to find the item we wanted in the stock room. Thanks

13 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I found my perfect walking shoes!

I went into Southport branch to browse walking shoes, with very specific ideas about what I wanted. It was a really great suprise to find the exact shoes, thanks to the help of Ben. There's no hard sell, Ben listened and understood exactly what I wanted and gave great advice on size. He also recommended inserts, their own brand and for me, they are a game changer. Walked a few miles in the shoes already, love them. Thank you Ben!

13 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

spot on as usual

spot on as usual. No fuss just good old fashioned service.

9 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly welcome and great customer service

Rory was so helpful (and patient) as I’m a tricky customer for walking shoes due to having narrow feet. Very friendly and welcoming, and gave great advice on how best to fasten the boots.

5 aprile 2025
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Risposta di GO Outdoors - Southport

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service in Southport - Will.

I got a leaflet with an offer for walking boots, so I went to my closest store and Will helped me to find the right ones and the right colour even though I changed m mind several times.

7 aprile 2025
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Risposta di GO Outdoors - Southport

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service, and a great price!

3 aprile 2025
Logo di GO Outdoors - Southport

Risposta di GO Outdoors - Southport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent Service

We are on holiday and visited the store today for a few items. A lady called Lorna who was extremely professional and friendly helped us find exactly what we needed. Because of her we renewed our membership with Go Outdoors. It is refreshing to visit a shop and get such excellent service these days. Thank you.

4 aprile 2025
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Risposta di GO Outdoors - Southport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ben was most helpful and showed me a…

Ben was most helpful and showed me a range of choices. Great service.

28 marzo 2025
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Risposta di GO Outdoors - Southport

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Super service from Rory in particular…

Super service from Rory in particular as well as the store manager at Go Outdoors in Southport today when I had to return a faulty pair of boots. These were replaced without hassle. I also made a couple of other purchases and again, Rory went out of his way to be helpful. Thank you.

28 marzo 2025
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Risposta di GO Outdoors - Southport

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Popped in to see the latest sales…

Popped in to see the latest sales offers - excellent service from Lorna who remembered me from a previous visit over a month ago and was able to point me to the items I was interested in on my last visit which were on sale. Excellent value for money on the soft shell trousers - great quality items, very comfortable

22 marzo 2025
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Risposta di GO Outdoors - Southport

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really Helpful Store Team

I had attempted to make an online purchase but had only reserved, rather than ordered and fully checked out online. When I called into store, Steven helped me order the item correctly to be delivered to store. He made the whole process really fast and easy, when I went in to collect my order the following week he remembered me and retrieved my item from the store room. Great personal service and a really knowledgeable team.

14 marzo 2025
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Risposta di GO Outdoors - Southport

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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