GO Outdoors - Shrewsbury Recensioni 

3483
TrustScore 5 su 5

4,8

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Staff were helpful and knowledgeable. I purchased two bikes, one online and the second was on display. The online bike arrived as promised. The in-store bike took three telephone conversations to ensu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought some hiking boots for our (nearly) 16-year old daughter. John was attentive, knowledgeable and helpful during the process of choosing the right pair of boots and we were very pleased with ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to the Shrewsbury store after my old tent died at the start of a music festival. I was served by Elijah who was fantastic. He listened to what I needed, made a suggestion based on personal exp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a display tent today. Assisted by Stuart and Jude who dismantled and packed it very quickly. Very helpful. Excellent experience. Brilliant team.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Shrewsbury

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Regno Unito

  • 01743 297040

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(3483)

35.992 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Stuart was very helpful and gave…

Stuart was very helpful and gave excellent service

I've never had to repair a snapped shockcord before and he explained about the alternate ways of doing this, and I ended up buying a new one to feed through the poles

I will be happy to use the battlefield store again as it's really easy to find your way around, well laid out and plenty of people to help (particularly Stuart 👍)

Thanks for the great service

4 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

John was super helpful when we were in…

John was super helpful when we were in today always good service from the team

2 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly staff in store went above and…

Friendly staff in store went above and beyond to help us. Thank you to John specifically!!!

2 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fishing stuff

My experience today with a friend was with was so good staff were friendly and helpful the person help me was John who normally on foot wear he couldn’t do enough to help very friendly and very helpful

1 agosto 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I was served by Jude. Firstly he took the time to explain to me how to use my new walking poles and how to check that the height is correct on them, then he gave me detailed information on how to choose the correct rucksack for my next hike. He was also not pushing the most expensive one at me but just gave me the various pricing options. I found his advice excellent and non-pushy.

31 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Won’t go anywhere else

Saved this review until I’d had chance to test my boots out properly.

John, absolute star. Listened to the routes I did, and was able to spend time recommend several pairs of boot that would be suitable, including the ups and downs of each set he brought me. I ended up buying a pair of Scarpa Rush Trk GTX, and they are ideal. Upgraded from Lowa Renegades, which in their own right are a premium boot, but what John recommended are absolutely perfect for what I do. Whilst doing a grade one exposed scramble in Eryri today I missplaced my foot and transferred my weight to it on wet slate at a downward angle with a 400ft drop downwards. Did I slip? Nope. Anchored and rock solid. Perfect boots, perfect recommendation. Cheers John!

25 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

All staff very helpful

I was helped by John to get a pair of walking shoes. He explained the differences between various makes and was extremely helpful. Great service thank you

31 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Maya and the team always give excellent…

Maya and the team always give excellent customer service. Knowledgeable team who are super friendly, never the hard sell. This Go Outdoors remains my go to as I can always count on friendly service. I pretty much do all my outdoor gear shopping here now.

30 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

Disappointed to be told membership had…

Disappointed to be told membership had expired but on presentation of card from car was told still valid. Weak excuse given for error. Happens every time I shop there!

31 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful and patient staff today…

Very helpful and patient staff today when buying walking shoes and boots. Thanks for the good advice John!

31 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

John just helped me with a replacement…

John just helped me with a replacement pair of Scarpa boots at a great price, very much appreciated :) Thanks John!

30 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Brilliant experience buying new walking…

Brilliant experience buying new walking boots. Helped by John who was very knowledgeable, friendly and enabled me to try on the boots and get used to them.

I always recommend this branch - the staff are incredibly helpful every time

29 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Value for Money

21 luglio 2026
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent staff member

Simon is an excellent member of staff at Shrewsbury Go Outdoors who helped me with finding the right walking shoes. He was attentive, polite, professional and very patient. I tried on several pairs of shoes and eventually found some to fit! Thank you Simon

24 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking Boots

We went to the store looking for walking boots. We were assisted by John. John was very helpful and extremely knowledgeable. John recommended walking boots based on our intended environment travels, talking us through the different options. Even managed to find a match for my wife feet.

12 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

You can only buy bike of certain days

Went to the store to buy a bike; was told that the bike specialist was not in that day (Thursday) and that I would have to come back on Saturday. They couldn't even tell me if the bike I was looking at came in a medium size. There was a label on the bike saying small.

23 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Thank you for taking the time to share your feedback.

We are sorry to hear about your recent experience when visiting the store to purchase a bike.

We appreciate how frustrating it must have been to make the trip only to be told that a bike specialist was unavailable and that you would need to return on another day. We would also expect our colleagues to provide as much information as possible regarding stock availability and bike sizing, so I'm sorry that this was not your experience.

Your comments have been noted and have been shared with the store management team for review, as we recognise the importance of providing knowledgeable support and clear information to customers looking to make a purchase.

We do hope we’ll have the opportunity to restore your confidence in GO Outdoors and provide a much better experience in the future.

Kind regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff were amazing helping me …

The staff were amazing helping me to locate the tent footpints appropriate for my tents and the friendly enthusiastic staff at the till made the experience most enjoyable.

19 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Inspiring

It is no underestimation to say that Simon gave the best customer service experience in over 40 years of shopping. He assisted, educated and entertained both myself and my young aspiring fisherman friend, Lukas. I cannot speak more highly of this man's professionalism and customer care. Truly an inspiring man. Thank you Simon , for the time you took and the expert advice you gave to young Lukas. I have no doubts, it will serve him well

17 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Super useful help and guidance when buying Shoes

Super useful help and guidance when buying shoes for my trip and future hiking and climbing - John gave some smashing advice and made sure I left with the best . Great customer service.

14 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Stuart helped me with a cool box and I…

Stuart helped me with a cool box and I enjoyed the lovely friendly staff

14 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più