GO Outdoors - Shrewsbury Recensioni 

3482
TrustScore 5 su 5

4,8

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB


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Valutata 3 stelle su 5

Staff were helpful and knowledgeable. I purchased two bikes, one online and the second was on display. The online bike arrived as promised. The in-store bike took three telephone conversations to ensu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought some hiking boots for our (nearly) 16-year old daughter. John was attentive, knowledgeable and helpful during the process of choosing the right pair of boots and we were very pleased with ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to the Shrewsbury store after my old tent died at the start of a music festival. I was served by Elijah who was fantastic. He listened to what I needed, made a suggestion based on personal exp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a display tent today. Assisted by Stuart and Jude who dismantled and packed it very quickly. Very helpful. Excellent experience. Brilliant team.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Shrewsbury

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Regno Unito

  • 01743 297040

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
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4,8

Tutte le recensioni

(3482)

35.992 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very helpful

Went in wanting some walking boots but not really sure on what I wanted. Freddie was very helpful and knowledgeable helped me find the perfect boots for me, I didn't feel like I was being rushed or pushed into a decision which always helps, will definitely be coming back thanks Freddie

8 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great help today from Freddie!

8 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

New walking boots

Visited your store today for some new walking boots I was asked if I needed any help by a young man called Freddie he asked what I was looking for and was very knowledgeable on all the walking boots I asked about his advice was brilliant and I went away a very happy customer with a brand new pair of walking boots the most comfortable boots I have ever had

8 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helped by Freddie today at Shrewsbury

Helped by Freddie today at Shrewsbury, we were after overtrousers, but unsure if they would fit when have winter big B2 boots on. Freddie sourced a pair from stores and allowed us to wear them, then test the trousers.
Perfect

8 febbraio 2026
Non scritta su invito
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Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic staff

Such lovely, helpful, polite staff. A huge credit to your company.

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Perfect walking boots

I was looking for some new walking boots and was helped by Elijah who first asked me what sort of terrain I would be covering and the main purpose they would serve. He then explained the pros and cons of various styles and how they should feel walking up and down hills etc. And having looked at a few I was pleased with his main recommendation. After trying a couple of sizes I ended up buying the mens version as that suited my foot better. He also explained how to lace them properly and how to care for them. I was impressed with his knowledge. Overall it was a great experience and I'm thrilled with my purchase.

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We popped in off the cuff to get some…

We popped in off the cuff to get some walking boots. We was approached by a young man called Dominic. This young man is an asset to ur company. He was extremely helpful, knowledgeable and very polite. Because of his help I left a very happy customer and I will be returning and I will b recommending the shop to over people in my circle if walkers

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were assisted by Dominic in the…

We were assisted by Dominic in the footwear section today. He was very helpful and assisted us with exactly what we were looking for. Thank you for your assistance!

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The server

The server, Freddie, was really helpful in advising me about looking after the clothing I bought. I also appreciated his cheerful manner.

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you Adam.

Thank you Adam.. very efficient and helpful when dropping off my parcel.

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing experience

Amazing experience. A very efficient exchange to allow us to add our dofe discount. Very friendly staff!

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very great service from Freddie

The gentleman (freddie) that served me was extremely helpful! He was very knowledgeable and answered all my questions happily, nothing was to much trouble!

7 febbraio 2026
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Risposta di GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Adam was very friendly and helpful…

Adam was very friendly and helpful thank you

7 febbraio 2026
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Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Service with a smile

I found the two assistants Holly and Kate? were so knowledgeable and incredibly helpful and found just what I needed. I needed a sun hat for my holiday in the middle of winter when summer stocks are packed away in the stock room.This involved a lot of to-ing and fro-ing to the stock room. Nothing was too much trouble for them so has made the pre- holiday packing so much easier Great friendly service!

4 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing customer service

John was incredibly helpful when buying a pair of hiking boots. Very knowledgable and helpful! Thank you!

31 gennaio 2026
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Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in for a coat

Went in for a coat. Not sure what I really needed. However , Sharon was so helpful and looked after me.
Really pleased with my new RAB coat. Super warm and fits beautifully.
Thank you all for being so friendly.

28 gennaio 2026
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Risposta di GO Outdoors - Shrewsbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from patient employee

I needed a new pair of hillwalking boots so drove to Go Outdoors because, from previous experience, I knew that they stock a wide range of manufacturers, models and sizes. As I was looking at the rack of boots I was soon approached by Ewan and by a series of questions and answers we narrowed the selection to three-season boots, leather or other waterproof uppers and preferably Vibram soles, size 9 or 10. This cut the selection and trying-on down to a few types and sizes from which it was clear the Merrell size 10 with hide and Gortex uppers and Vibram soles were the best in fitting my requirements and price range. Well done Ewan, you made a complicated job easy for me.

17 gennaio 2026
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Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Plenty of choice but more importantly…

Plenty of choice but more importantly the customer service was excellent

17 gennaio 2026
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Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I went in to Go Outdoors today to buy…

I went in to Go Outdoors today to buy some new walking boots. The lovely shop assistant Stuart was very knowledgeable and helpful, he talked through the different options with me helping me decide on my boots. Thank you!!

22 gennaio 2026
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Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Prices and service.

Visited this morning and bought boots. The selection was huge, the prices were very good and the service from Elijah was excellent. He was knowledgeable and very helpful. Very deserving of this good comment.

21 gennaio 2026
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Logo di GO Outdoors - Shrewsbury

Risposta di GO Outdoors - Shrewsbury

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

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