GO Outdoors - Reading (Express) Recensioni 

193
•
TrustScore 5 su 5

4,8

Chain Street 3, RG1 2HX Reading, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited this store early-ish hoping to purchase some robust, comfortable quality walking trainers for my son. Soon discovered that Anya and Sammi were both very knowledgable, professional and app... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My order was ready when I arrived at the store. The staff were friendly and helpful. I also bought other products at the store and the man went and got more for me when I saw they were cheaper than I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Reading (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Chain Street 3, RG1 2HX, Reading, England, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(193)

36.702 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Helpful Staff

Clear layout, tidy store and friendly and helpful staff.

29 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent store experience

I'm an existing Go Outdoors customer, but went to the Reading Express store for the first time, to buy some hiking boots and walking trousers. Jack F approached to offer help, and assisted me to choose the appropriate boots and socks, and told me where everything else was in the store. Checkout was flawless, he updated my Go Outdoors member card, gave me a choice of carry bags etc. Great experience, I didn't feel pressured at any time to make my purchase choices, and I'll be happy to go back.

14 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good service

I went to Go outdoors today and find my perfect summer raincoat in very good price. The counter young man Jack F have been patience with me and surprised teach me how to fold my light weight raincoat into a small parcel. Great experience!

15 aprile 2026
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Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I went to Go Outdoors so I can find…

I went to Go Outdoors so I can find lightweight comfortable shoes for walking.
Ciaran and George helped me to get the pair that was a perfect fit for me by trying a bunch a pairs.
I also got a membership for only £5 which gave me a discount for the pair I bought. I will definitely purchase more pairs of shoes from Go Outdoors because of the quality of service I received and quality of shoes.

10 aprile 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, firstly on the phone the day before lettting me know what rucksacks they had in stock and then Veronica on the day was great to help us find the best rucksack for a D of E expedition.

28 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good choice in store

Good choice in store. Very helpful staff

13 febbraio 2026
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very friendly and helpful assistant in…

Very friendly and helpful assistant in the Reading express store. I believe her name is Sammi! Told me everything I needed and helped me find the product I was looking for.👍👍👍👍👍

13 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Had what I wanted

Had what I wanted. Very helpful assistant, Anya, was great at sorting what I wanted out and sorting any offers I could get.

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I needed walking shoes.

I need walking shoes for a charity event. Veronica was extremely helpful and knowledgeable.
A great experience. Thank you.

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

My wife wanted some waterproof walking…

My wife wanted some waterproof walking shoes suitable for roads. We are doing a charity half marathon in London in May. Veronica helped us with a lot of information and suggestions, including insoles and socks. She was able to provide good advice because she has tested so many of the products that they sell.

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service from Anya

Anya provided truly excellent customer service! Informed, helpful and patient, always with a smile as we tried on multiple pairs of hiking boots and checked out other equipment and clothing. Excellent choice of both boots and other hiking equipment in store and we ended up buying what we needed despite intending to try other stores for thoroughness. There was no need.

6 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Changing Robe

Had the item I was after, although I probably should have brought it online as I could have used Bluelight discount for the item online and told not allowed in store. I know it’s not a huge disappointed as you get a decent amount off with the Go Outdoors Card but I didn’t understand why I could use Blue Light Discount online but not instore. I only brought instore as I required the item that coming week and did not know the delivery times.

26 gennaio 2026
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful

Helped by Ciaran today. Very helpful, got exactly what we wanted and at a reasonable cost.

31 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Anya was great and patient helping me…

Anya was great and patient helping me find walking shoes which fitted well.

31 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service - Thank You

I was served by Ciaran on Saturday 29th November. I wanted some advice on walking boots. He was amazingly helpful. He helped me narrow down my choices, got multiple sizes for me to try and had great product knowledge. I purchased a pair of boots that were perfect. I don’t often write reviews, but you so rarely receive exceptional customer service these days it’s worth the effort. Thank you again Ciaran.

29 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

5 star service from Ciaran

Ciaran going above and beyond in helping me to purchase gloves for my husband. At my request he tried on the gloves so I could get a better idea as to whether they would fit. He pointed out the price saving if I became a member and then said I was eligible for a further discount being a member of an outdoor organisation. It was his outstanding customer service that ensured I made the purchase and signed up to be a member. I will be back

2 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ciaran (top gunner today) and the staff…

Ciaran (top gunner today) and the staff made my visit easy today. Helpful on sizing, pricing etc and generally just relaxed and good at his and their jobs.

Spent a few pounds, saved a few pounds, what's not to like. Item quality great! Purchased bags, boots and dry robes. Friendly shop 10/10 for service.

2 dicembre 2025
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Best experience

Good experience, thanks to Faijan

3 settembre 2025
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ciaran the assistant who served me was…

Ciaran the assistant who served me was very helpful and knowledgeable. I had already bought new ladies walking shoes but they were so uncomfortable that I had to buy another pair. An expensive mistake but I’m happy with the second pair thanks to expert guidance.

20 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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