GO Outdoors - Reading (Express) Recensioni 

193
•
TrustScore 5 su 5

4,8

Chain Street 3, RG1 2HX Reading, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited this store early-ish hoping to purchase some robust, comfortable quality walking trainers for my son. Soon discovered that Anya and Sammi were both very knowledgable, professional and app... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My order was ready when I arrived at the store. The staff were friendly and helpful. I also bought other products at the store and the man went and got more for me when I saw they were cheaper than I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Reading (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Chain Street 3, RG1 2HX, Reading, England, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(193)

36.702 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent friendly staff

Excellent friendly staff, very knowledgeable and thorough. Thank you Richard and Sammi.

18 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by Anya & Ciaran who were both…

Served by Anya & Ciaran who were both really friendly, helpful and knowledgeable regarding DofE equipment choices.

Great variety of options and very reasonable prices.

They sorted out discounts for us too.

Always a pleasure shopping here.

14 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by Anya & Ciaran who were very…

Served by Anya & Ciaran who were very helpful with all the options of walking shoes. They took their time to explain the difference in the products and were very patient whilst we tried lots of different pairs on.

14 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

A great Go Outdoors team!

The Go Outdoors team were incredibly helpful, both over the phone prior to my visit, and in store. Anya offered some great advice in store over tents and was both knowledgeable and patient. A great team and very helpful. I will be back soon.

12 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent, friendly customer service!

I was initially helped by Luciana to find a new 65L backpack after my trusty one needed replacing after many years. She was super helpful, lovely and knowledgeable. She couldn't have been better! Faizal then served me at the till and despite a problem with my DofE discount he was again helpful and knowledgeable and between the two managed to solve the problem. I will absolutely return when I next need something for the outdoors!

13 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service. And a surprisingly good selection for the size of the store.

2 giugno 2026
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really helpful & knowledgeable staff

Really helpful & knowledgeable staff. Thank you especially to Sammi on our most recent visit. A really good range of clothes & equipment, well set out…

6 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great staff

Luciona was so helpful when my 4 year old was having a tantrum and not wanting to try on the raincoat. She distracted him and showed us the mirror which did the trick. Thank -you!

6 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Ciaran was extremely helpful when I called to enquire about availability of a Rab jacket. He took my number and called me back after checking in the stock room. He put the jacket behind the counter for me to collect the next day. He went the extra mile for me. Excellent service.
Mrs Jackson

5 giugno 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service from Raizan

Great service from Raizan. He fixed a rucksack buckle from the buckle kit rather than let us stumble about trying to DIY.

31 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful and friendly

Good selection for a relatively small store. Anya and Sam we’re very helpful and friendly in helping us purchase trousers and coats for an upcoming trip.

27 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Luciona was super helpful but not pushy

Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He is a tall thin teenager and she spent time adjusting the bag to his dimensions and also help pack the bag with his martial arts gear so he could feel the weight distribution. Nothing was too much trouble and we did not feel hurried. With her knowledge of the different bags he chose the OEX 70l over the more expensive models.

23 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Anya was very helpful and informative!

Anya was very helpful and informative!! Thank you for your customer service.

22 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Anya was very patient and knowledgeable…

Anya was very patient and knowledgeable in helping to choose the correct walking boots.

22 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service by Ciaran

Ciaran in the Reading Express branch was very helpful with my query and resolved the issue promptly, excellent customer service

16 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really helpful and friendly staff

I went in looking for some better hiking boots, Rich was so kind and helpful with helping me find the ones that suited and fit me best for the hikes I plan on doing!

14 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Nice store

Sammi was very helpful, and very cheery. Easy and happy visit, thank you.

16 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Outstanding service

Outstanding service. The staff were incredibly knowledgeable and helped us navigate the DofE kit list with ease. Their expertise ensured we chose the right gear for the challenge ahead. Highly recommended for any expedition prep.

9 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We came in to get a backpack- got…

We came in to get a backpack- got fantastic advice and service from Rich- who took care to ensure backpack fitted correctly - thank you

10 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Everyone in this store are legends

Everyone in this store are legends

10 maggio 2026
Non scritta su invito
Logo di GO Outdoors - Reading (Express)

Risposta di GO Outdoors - Reading (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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