GO Outdoors - Preston Recensioni 

2202
•
TrustScore 4.5 su 5

4,7

Deepdale Retail Park, PR1 6QY Preston, GB

•

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Valutata 5 stelle su 5

Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I didn't like that after ordering and paying there was an item out of stock and refunded. Thought once its ordered it would be there . Also if you fund someone that actually knows what your talking a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Looking for a strong sole on a walking boot as I cover approx 6miles a day a mix of concrete/grass and soles don’t appear to last me long. Kojo was very knowledgeable and helpful around finding that... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Preston

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Deepdale Retail Park, PR1 6QY, Preston, Regno Unito

  • 01772 349669

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
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4,7

Tutte le recensioni

(2202)

36.823 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely shopping trip.

Sara helped with finding the right walking boots, a lovely bloke with fabulous hair opened the fitting rooms for me and the guy on the till was ace! Brill experience. Thanks guys.

21 luglio 2026
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Risposta di GO Outdoors - Preston

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service by Alfie

Great service by Alfie. Polite and helpful

19 luglio 2026
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Risposta di GO Outdoors - Preston

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Welcoming

Welcoming, helpful staff. Great range of products at good prices if you get the members card. Quick efficient service at the till, thanks

18 luglio 2026
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Risposta di GO Outdoors - Preston

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

I ordered a product

I ordered a product, Grillo Chef 40. On the deal they where offering, 1 instock, had confirmation i could collect the following day at 12.20. Got there and waited 20 minutes,to then be told its was not their. Staff where polite and helpful, but not bbq and some what deflated with experience! I guess a deal too good to be true🤔

9 luglio 2026
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Risposta di GO Outdoors - Preston

Thank you for taking the time to leave a review.

We are sorry to hear about your recent experience. While we are pleased to hear that our store colleagues were polite and helpful, we appreciate that this does not make up for the inconvenience of the journey, the wait in store, and the frustration of missing out on an item you were expecting to collect.

This is not the experience we want for our customers, and we are sorry that we let you down on this occasion and have reached out to you via email to provide some more information.

Kind regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really good service

Really good service by Sara and her colleague (Make with dark hair & beard).
Sara welcomed me into the store, was very polite, directed me to ‘Collect’ and served me later at the till, when I made a further purchase. Really pleasant experience.

16 luglio 2026
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Risposta di GO Outdoors - Preston

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

5 star experience and care

5 star experience and care from Mark and Calvin on my recent visit.
I am currently on crutches and Mark helped me out completely getting what I needed together. He was also able to advise me on what I needed to get and the best options.

Excellent customer service and definitely recommend this store.

Thank you xx

12 luglio 2026
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Risposta di GO Outdoors - Preston

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We went in for advice on how to repair…

We went in for advice on how to repair or replace a section of split tent pole. They didn't have the correct sized piece in stock. Calvin went above and beyond our expectations by finding a piece in the backstore and repaired it himself free of charge. He is a credit to himself and Go outdoors and he has our gratitude.

16 luglio 2026
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Risposta di GO Outdoors - Preston

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Alfie Outstanding Customer Service

My mum and I came into the store today and was advised the store closed in 5 minutes.
We quickly rushed to the footwear department to purchase some sandals for my autistic son. We struggled to find any his size when a young colleague Alfie helped us and explained what they had in stock and what they didn’t. As my son is in between children and adult sizes we couldn’t find a pair and was about to walk out when Alfie said they had a size for my son in a different colour - they were perfect and we went ahead and purchased them! Alfie is an exceptional colleague who should be recognised for his outstanding customer service!!

12 luglio 2026
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Risposta di GO Outdoors - Preston

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We had reason to return our recently…

We had reason to return our recently purchased tent to Go Outdoors in Preston.
We were promptly dealt with by Mark who was excellent to deal with, he was so helpful and really good to discus various camping issues. The whole experience with Go Outdoors was so efficient and would not hesitate recommending the Preston branch and a big thankyou to Mark

10 luglio 2026
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Risposta di GO Outdoors - Preston

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Solid

Solid, served by hope and amber, helpful people, great service

10 luglio 2026
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Risposta di GO Outdoors - Preston

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by Sara who was extremely…

I was served by Sara who was extremely helpful. She was very kind and her customer service was excellent. Thank you Sara

10 luglio 2026
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Risposta di GO Outdoors - Preston

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were served today by jack

We were served today by jack - he was patient, helpful and super polite.
When we were leaving I actually said if our son grew up to be like him I’d be really proud 🫶

9 luglio 2026
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Risposta di GO Outdoors - Preston

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Calvin is an amazing member of staff at…

Calvin is an amazing member of staff at the Preston branch. Exceptionally, helpful, personable and knowledgeable. Thanks

1 luglio 2026
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Risposta di GO Outdoors - Preston

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good service from Kojo

Busy shop but Kojo in footwear was great, juggling different clients with calmness and humour.

4 luglio 2026
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Risposta di GO Outdoors - Preston

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by Kohana which made the…

Served by Kohana which made the shipping experience pleasurable.

3 luglio 2026
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Risposta di GO Outdoors - Preston

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Hope could not of been more helpful and…

Hope could not of been more helpful and lovely

2 luglio 2026
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Risposta di GO Outdoors - Preston

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

KOJO SUPERSTAR!

KOJO SUPERSTAR!! I wanted some new walking boots and I couldn’t have wished for someone better to help me. I wanted to try 3 different brands, merrell, north face and scarpa. He talked me through the differences in the materials of each boot and brand, and answered any questions I had perfectly. There was next to nothing he didn’t know about the stock in store ! He has been there 4 years and is so so knowledgable. Absolute credit to the Go Outdoors team. He didn’t rush me to make a decision or stand over me whilst I tried all the boots on, he let me take my time and see what worked well for me. Can’t praise him enough!

30 giugno 2026
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Risposta di GO Outdoors - Preston

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by George at the Preston Deepdale branch

I was served by George at the Preston Deepdale branch, and I can honestly say this is the best customer service I have received in a long time. He was polite, extremely helpful, and went out of his way to sort out my Duke of Edinburgh discount, all smoothly and with a smile. It is so refreshing to see such excellent service, which is so often lacking in today's younger generation. Thank you, George!

29 giugno 2026
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Risposta di GO Outdoors - Preston

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Alison was great

Alison at Preston, Deepdale was great. We arrived at GoOutdoors Preston the day before a camping trip to buy 2 chairs. The choice was very limited as they had been selling many chairs due to the recent heatwave. Alison advised that a delivery had just arrived and there were chairs on it but it needed unloading and checking. She took our number and said she would call us later that day. Within an hour we received a call from Alison who had reserved 2 chairs for us and left them at the till. What can I say, great customer service, very helpful, can’t fault our experience

25 giugno 2026
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Risposta di GO Outdoors - Preston

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Service

I arrived close to the stores closing time and felt still welcomed. I gathered all the items I needed and were assisted when necessary. Checking out was easy and not rushed. Thank you to George, for the great checkout experience and for giving his full attention to the customer.

29 giugno 2026
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Risposta di GO Outdoors - Preston

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

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