GO Outdoors - Porthmadog (Express) Recensioni 

546
TrustScore 5 su 5

4,8

Penamser Road, LL49 9NY Porthmadog, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I come here whenever I need walking or outdoor bits & bobs. It has great parking & the feel of an independent store. The staff are all extremely friendly, helpful & knowledgeable. Prices are competi... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I have used this shop on a number of occasions and I have always been very satisfied with the service. Today I had the pleasure of being helped by three members of staff. The first was just fine, the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into store today after old walking boots leaked in mid hike so had very wet feet. Phil came over after picking 3 different boots and gave his opinions on each boot to a high standard. After... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to buy a coat and couldn’t see the right size. There was an extremely helpful and friendly sales assistant who went and found the item required. Thank you. Very much appreciated. Excellent cus... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Porthmadog (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Penamser Road, LL49 9NY, Porthmadog, Regno Unito

  • 01766 800081

4,8

Eccellente

TrustScore 5 su 5

546 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(546)

36.233 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Right Place Right time

We were out camping and needed some new pegs ( we broke some as we moved from one site to another. Go Outdoors happened to be there and had what we needed in stock. I could take the dog in with me so it worked really well.

4 settembre 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service by the lovely…

Excellent service by the lovely friendly man in porthmadoc nothing was too much trouble.. didn't catch his name😊

2 settembre 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Attentive & Focused Customer Service

Informative and very knowledgeable staff who were eager to assist in every enquiry. The person serving me was so helpful in providing advice on item purchased.

1 settembre 2024
Non scritta su invito
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Store security not working

I bought some clothes to take away with me early the next morning only to find that the sales assistant hadn’t removed the security tag from both parts of socks. This was surprising because it should have set the alarm off which would have alerted him to his error. It was 6pm when I realised this and I was twenty miles away !!! So when I return from my trip I’ll bring them to the store to sort this out

30 agosto 2024
Non scritta su invito
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Poor customer service. 0/10

Poor customer service.
Travelled 1.5hrs for a click and collect. I was told on arriving there was no stock and then laughed at when I asked what they could do. I asked for a customer service phone number, which they could not find.
Wiorst go outdoors I have been in avoidnlike the plague .

27 agosto 2024
Non scritta su invito
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent choice and exception service …

Excellent choice and exception service very competitive pricing.
Porthmadog store

13 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Service

Visited the Porthmadog store. My wife was looking for walking sandals and walking trousers.
Found the sandals and asked the assistant if she could try a couple from the display.
The assistant had to go into the store and returned with the items. As he handed them to my wife he obviously saw a mate, not another member of staff, l looked, and just cleared off and left her to sort things out. Did not return just stayed with his mates.
Fortunately for go outdoors she liked the sandals and we found a pair of trousers too, which was good value because we have a discount card.
Always had good service previously at this store, Betsy coed, and Shrewsbury.
The one star is for the product not the service.
Over to you.

14 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly staff

Very polite staff and how quickly they managed to get my order sorted

6 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff were very very helpful and…

The staff were very very helpful and polite.

12 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

My size boots were in stock

My size boots were in stock, and dry robe on offer.

12 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Good offers, helpful staff easy to find products

9 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Shop was very well laid out

Shop was very well laid out. They had everything i was looking for and more. So far i think i've spent about £500+ in the last month and every penny was well spent.

8 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good product at a fair price and…

Good product at a fair price and excellent service by the staff in the shop.

6 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

good 3 8 2024 and very bad a few days before

this time was very good but a few days previous a different young man served me and informed me that you no longer did calor gas which i had registered through you so i said what can i do as i was told to pick it up on the day i went in . and was informed that it wasnt his problem and i should ring calor. his tone was abrupt and wrong very rude

3 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The Manager and staff are always very…

The Manager and staff are always very helpful, and go that extra mile to explain, and show me how to put tents up. If I've got the right size gas bottle, small things like that. Always very pleased with the service I get.

1 agosto 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great store and staff

I was in on Monday and the store was very busy but also very fully stocked. Usually shop at the branch in Manchester but the staff here were much kinder and Alfie offered very good service. Alfie kindly explained to me that my membership had ran out and renewed it for me which meant I could get all the brilliant offers! Keep it up guys!

29 luglio 2024
Non scritta su invito
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thankyou

Thankyou, I had a good experience in your shop in Barmouth whist on holiday there. I purchased items that I am pleased with.
The cashier was very informative and I joined as a member.

22 luglio 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful friendly staff

Staff really helpful and friendly and informative, didnt feel rushed was my second visit to the store in the last week.

23 luglio 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was given very good advice on the…

I was given very good advice on the purchase of new walking boots. Phil knew his stuff and was able to find the best ones for my particular needs.

17 luglio 2024
Logo di GO Outdoors - Porthmadog (Express)

Risposta di GO Outdoors - Porthmadog (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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