My second visit in three days and was looked after by the ever so helpful Michelle again who very kindly went for so many different pairs of walking shoes for me to try on. I eventually found a pair t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We visited Go Outdoors in Penrith on Friday 4th September 2026 at 15.21. Wow what a fabulous experience - all staff were so helpful and could not do enough for us. Especially Zara who advised us on Fr... Leggi di più
L'azienda ha risposto
Highly recommend Tony for advice on walking boots! Very polite very knowledgeable great laugh to have with! Will definitely coming back soon!
L'azienda ha risposto
Nice well laid out shop, seems to concentrate more on the clothing side, which seemed to take up half the shop. I was looking for a small air beam tent and a fisherman type campbed..the tent I eventua... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Penrith
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Ullswater Road, CA11 7EH, Penrith, Regno Unito
- 01768 800667
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Customer service
Tony was very helpful today and offered great customer service.
13 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I loved the service
I loved the service, went in got some shoes the staff is amazing, I would definitely recommend go outdoors in Penrith they have everything for camping, going for a walk in mountains, and clothes which will keep you warm even in the coldest time of the year. Tony you are the goat
13 giugno 2026
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Risposta di GO Outdoors - Penrith
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Lovely service super helpful and 100%…
Lovely service super helpful and 100% professional....love it ...
11 giugno 2026
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Risposta di GO Outdoors - Penrith
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Comfy waterproof shoes, great service
I popped in to Penrith store today in the hope of finding some decent walking shoes with the perfect fit which is not an easy task. Store staff were incredibly helpful and helped me choose a pair of Merrell shoes with Goretex. They fit like slippers!
I especially recommend both Michelle and Tony for exceptional customer service and really taking time to listen to what I was looking for. Their help was invaluable and I can definitely recommend their services.
12 giugno 2026
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Risposta di GO Outdoors - Penrith
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Very good service getting my electric…
Very good service getting my electric bike fixed. Thanks
11 giugno 2026
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Risposta di GO Outdoors - Penrith
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Needed new insoles for Scarpa approach…
Needed new insoles for Scarpa approach shoes, good selection available.
11 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
A great experience and amazing help…
A great experience and amazing help from Tony thankyou
11 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Tony was very helpful and informative…
Tony was very helpful and informative today when looking for walking shoes
11 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Penrith store and Michelle
Just been to Penrith store and Michelle was extremely helpful and advised me about the new shoes and their upkeep. Also told me about caravan and camping card discount. A very happy trip to the store many thanks for her service.
10 giugno 2026
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Risposta di GO Outdoors - Penrith
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Tony and Michelle helped me over a…
Tony and Michelle helped me over a couple of visits in selecting some walking boots and approach shoes. They were very knowledgeable and helpful and I would be more than happy to buy walking footwear from Penrith again. Great service Tony, Michelle..Thank you. 👌👏
5 giugno 2026
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Risposta di GO Outdoors - Penrith
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
We were helped by Michelle to buy walking boots
We were helped by Michelle to buy walking boots for my son's Duke of Edinburgh expedition/ fell walking.
She was friendly, professional and knowledgeable. She made good suggestions and was genuinely helpful. Shoe shopping with my son is usually stressful, but this was remarkably straightforward. Thank you, Michelle!
25 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Good selection of boots
Good selection of boots. Helpful staff, without being over bearing. Michelle particularly helpful, pointing out price match and offering advice about boot maintenance
6 giugno 2026
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Risposta di GO Outdoors - Penrith
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Michelle has really helpful
Michelle has really helpful when I was looking for my first pair of walking shoes. Her knowledge was amazing, she helped get the perfect shoe.
6 giugno 2026
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Risposta di GO Outdoors - Penrith
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Fantastic advice from Michelle when…
Fantastic advice from Michelle when choosing footwear for my sons Duke of Edinburgh expedition
6 giugno 2026
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Risposta di GO Outdoors - Penrith
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Michelle was extremely helpful when I…
Michelle was extremely helpful when I was looking for some insoles.
5 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Michelle was an amazing help
Michelle was an amazing help. She knew about products, had time for everyone and also had a sense of humour . Go has a treasure so look after it
29 maggio 2026
Risposta di GO Outdoors - Penrith
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Bike service
Had a bike service and Phill did an excellent job, got my dad's old bike working good as knew. He was extremely helpful and had the job done in no time.
27 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Michelle was lovely and very helpful at…
Michelle was lovely and very helpful at the branch in penrith today.
3 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Michelle
Michelle was very attentive, showed excellent product knowledge and genuinely wanted to be helpful.
Superb customer service skills.
3 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Had a few problems with new a bike was…
Had a few problems with new a bike was served by Philip who was very knowledgeable and had it sorted out in a few days .
28 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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