GO Outdoors - Nottingham Recensioni 

2733
TrustScore 4.5 su 5

4,7

8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing custom... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Nottingham

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, Regno Unito

  • 01156 977365

4,7

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(2733)

35.625 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

clean, tidy and friendly

clean, tidy store, friendly staff, good prices. Sadly aload of ghetto youths were running a mock in sotre the time iw as there and police called, hence 4 stars

13 agosto 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I visited to buy a tent

I visited to buy a tent, the staff were helpful answering all the questions I had about the inflatable air tents.

I chose the one I wished to buy, but it was too heavy for me to carry. The staff carried it to the till, then to my car. All without asking.

10 agosto 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic service 👏

Fantastic service 👏

8 agosto 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Competent employees

The item i went to purchase was out of stock,so we grabbed the nearest employee and what a guy he walked us to the tills and ordered the item for us.

8 agosto 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

The staff in the store were excellent

The staff in the store were excellent. Helpful, polite and had a sense of humour. Unfortunately I have yet to receive the walking boots they ordered on line for me. I am a very disappointed customer.

1 agosto 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking equipment guidance

We were looking for kit for our daughters DofE expeditions and Maria & Jenny were excellent in assisting in terms of their knowledge of the products as well as guidance on fit etc.
It helped our daughter enormously and gave her confidence in her purchases.
Thanks again Maria, Jenny and the rest of the team

29 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

Terrible order experience

I placed a order for in store collection.
I never got a text or email to say the items were in store.
I emailed cust services about this provided all the details they requested and I never heard back from them.
I phone the store direct a helpful chap went and checked and confirmed the order was in.
When I went to collect it took 20mins for the in store staff to find my items.

28 luglio 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic customer service as always at…

Fantastic customer service as always at the store big thanks to Lee for all his help and advice. 💯 recommend this store

22 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

It’s our first time camping with our 2…

It’s our first time camping with our 2 kiddies soon and we were rather stuck on what the best options were etc for everything. We ended up getting some help from Lee, who was super informative. Really knew his stuff, and was patient with our many questions and comparisons! Very good experience today and will be returning next week to purchase the majority of what we looked at today. Thank you :)

19 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff knowledge and support

Staff are always helpful i have never had a bad experience with support and knowledge from any of them and usually a good stock of items

18 luglio 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good store

Good store - plenty of choice local and good parking and helpful staff - Rosie very pleasant manner

13 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Been to the Arnold store twice now

Been to the Arnold store twice now, and I gotta say — Kyme, on both occasions, has answered my queries very professionally and been efficient in getting me the products I want. Very impressive from the store, and particularly from him. Highly recommend!!

16 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

No delivery information with Royal Mail

Easy online shopping. Go Outdoors and DPD delivery company great at emails re delivery to the branch, staff at Nottingham branch super helpful at the collection point. The only gripe I have is that only half of my items were delivered by DPD, The rest were delivered some time afterwards by Royal Mail, unfortunately Royal Mail do not inform the customer of a delivery time or date, it’s the second time this has happened with my orders meaning you have to keep checking with the shop.

12 luglio 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service and advice whilst…

Excellent service and advice whilst purchasing shoes.

2 luglio 2025
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

1st time at go outdoors

was greeted as i walked in to the store. i had already preordered so was a 5 min transaction all staff i delt with were polite and helpful.

12 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Good value

Nicole on the till was very helpful and helped me order what I needed. Would be good to have access to more and visible staff on the floor to advise/ help with queries. Good value for money if you are a member.

9 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I took back some sandals

I took back some sandals that I felt were too small when my feet got warm. Maria who served me gave her full attention, talking me through the various options. She brought me a variety of sandals and sizes for me to try and made sure the fitting was good. I felt she went beyond good customer service which I appreciated.

7 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Francis was extremely helpful

Francis was extremely helpful. he helped me with a refund and then helped me buy an appropriate and well fitting cycling helmet. i have since used it and it’s very good. it has mips!

12 maggio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Maria is a Star

Good help and assistance as a customer in a retail environment is increasingly hit and miss Maria was a breathe of fresh air. Nothing was too much trouble and she seemed genuinely interested in finding a solution to my query. A really positive experience. Thank you

30 giugno 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful

Great experience in Nottingham store. Staff always on hand to advise when needed whilst allowing you the freedom to shop. Having made our choices we were served by Maria who was friendly and continued the great service.

1 luglio 2025
Non scritta su invito
Logo di GO Outdoors - Nottingham

Risposta di GO Outdoors - Nottingham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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