GO Outdoors - Norwich Recensioni 

3105
TrustScore 5 su 5

4,8

City Trading Estate, NR2 4TQ Norwich, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was helped by Sean L, I wasn’t sure if an expensive coat was justified for one day on Ben Nevis, Sean explained my options with the types of clothes available and I ended up finding a sensible solut... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patienc... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Bought a tent but decided to return & purchase a different one having not removed from bag. Returned tent checked by staff but was found used. This means it has been returned previously to Norwich sto... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Norwich

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • City Trading Estate, NR2 4TQ, Norwich, Regno Unito

  • 01603 574399

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(3105)

35.367 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic advice from a lady there…

Fantastic advice from a lady there about clothing and shoes. Unmatched product knowledge and 15 years at Go Outdoors. We bought £300 of clothing with her help - and what we bought was what we needed, not about margins. She spent time with us - and we left poorer and happier! Thank you. Laura on the till was helpful too.

11 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Laura was very helpful and friendly

Laura was very helpful and friendly. Brilliant store with so much to offer. Highly recommend.

10 settembre 2026
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Risposta di GO Outdoors - Norwich

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was helped by Sean L

I was helped by Sean L, I wasn’t sure if an expensive coat was justified for one day on Ben Nevis, Sean explained my options with the types of clothes available and I ended up finding a sensible solution. Will be back again

4 settembre 2026
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Risposta di GO Outdoors - Norwich

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

THANKYOU LEWIS

VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS SO I CAN ACCESS THE WEBSITE. EXCELLENT ALL ROUND SHOPPING EXPERIENCE WITH LEWIS BEING PARTICULARLY HELPFUL.

6 settembre 2026
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Risposta di GO Outdoors - Norwich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by Sophie today who was super…

Served by Sophie today who was super helpful and very polite

6 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always have great prices and with there…

Always have great prices and with there members card you can save a lot more.everything instore comes from well known brands,so you know you're getting good quality with great service.

19 agosto 2026
Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful staff

Samuel was friendly, helpful and polite in the store today. He queried whether we had blue light card (which we had forgotten to do!). Helped us to use a gift card as part purchase for another gift card, which was a first for us all!! Another member of staff whose name I didn’t see gave our dog a lovely welcome. The dog loved his biscuit snack on the way in and out.

5 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly staff and great products

Lovely staff who were very helpful with finding the right walking boots for my husband. Special thanks to Samuel, who was very friendly at the checkout and told us that our caravan and camping club membership meant we were eligible for a discount!

5 settembre 2026
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Risposta di GO Outdoors - Norwich

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Samuel at the till delivered excellent…

Samuel at the till delivered excellent customer service he was very helpful and polite

5 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Customer Service

Sophie was very helpful and patient. Answered my questions and wrote a note on my receipt explaining something in case I needed to return the item purchased.

4 settembre 2026
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Risposta di GO Outdoors - Norwich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thanks Laura @ Norwich

Thanks Laura. Lovely service at the till. Will always recommend Go Outdoors in Norwich.

4 settembre 2026
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Risposta di GO Outdoors - Norwich

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent Customer Service

Laura served us today at the till. She was so helpful- asked if I had the membership card, which needed renewing and also if I had a blue light card. Paused my sale while I signed up to blue light (as I am eligible) and ensured I got all the discounts entitled.
Fantastic service.

4 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Laura very helpful and great customer service

Laura was very helpful, when the other cashier walked away without saying anything and didn’t come back. She quickly apologised and helped diligently, making sure we continued to have a good shopping experience.

4 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I popped into the Norwich branch for a…

I popped into the Norwich branch for a rain jacket. Good selection and happy with what I purchased. The highlight for me was Laura. She was the only person working on tills, with a small queue. She dealt with each person, including myself in a friendly, polite and professional way. Even though she was busy she still made time to make every customer feel appreciated. She made a rainy day so much better.
Thanks Laura

4 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Everything we wanted and more

Everything we wanted and more. Laura on checkout was very friendly and efficient

4 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Danny was brilliant

Danny was brilliant! Thank you.

3 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful

Great range of products and very helpful staff, particularly Rosie and Lewis who helped with boots and clothing.

3 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We love Go Outdoors because it's Dog…

We love Go Outdoors because it's Dog Friendly for our pooch Pickle! But also because it has such a great range. We found lots of great sale items from big brands like Columbia and we're able to use both our members price AND blue light discount. Our cashier Laura reminded us about the blue light, so all up we saved well over 100 quid! All the staff are friendly and never too busy to help.

3 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Buying Waterproof Jackets

The item I wanted to look at was under tagged security, I had to find a member of staff to untag it. Debz came straight over to untag it - they really helpful and cheerful too!
They offered additional help with how to use the Nikwax waterproofing cleaner and re-proofing products which was useful.
Then very quickly served at the checkouts by Laura, who again was a very kind and cheerful employee, who advised us on the additional savings we could have made.

3 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Took a bit of searching to find the…

Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patience as my husband didn't give his email correctly at first.

2 settembre 2026
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Logo di GO Outdoors - Norwich

Risposta di GO Outdoors - Norwich

Thank you for leaving us a 4 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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