GO Outdoors - Manchester Arndale Recensioni 

449
TrustScore 5 su 5

4,9

Unit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB


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Valutata 5 stelle su 5

this is a lovely tidy well equipped store even going into the shop a member of staff says hello . There always someone to ask if your looking for something. I was served by lovely AFSAH I asked if the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I received great customer service today at the Arndale store. A team member gave me access to the chabging rooms without any delay and Aimee served me on tills, she was engaging and interested in a fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

5/5 stars! I recently bought a pair of waterproof Merrell boots and had a wonderful shopping experience thanks to Samantha. She was incredibly helpful, patient, and made sure I found exactly what I ne... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Manchester Arndale

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

449 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(449)

36.115 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful and friendly

Very helpful and friendly. Charlie W was amazing searched the entire shop for my size and made the entire process smooth. Would definitely recommend, thank you Charlie.

15 ottobre 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

The two members of staff went out of there to help and were very friendly and chatty. Sadly that doesn’t happen enough these days - well done!

2 ottobre 2025
Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We met two members of staff that worked…

We met two members of staff that worked really hard to help us make purchases Gloria who search high and low to find the right size jacket from the store room and Charlie on the till very engaging.

10 ottobre 2025
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Risposta di GO Outdoors - Manchester Arndale

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was collecting an item and a member…

I was collecting an item and a member of staff was immediately available to assist me. I was able to try the item on to make sure of the fit. All in all fast, polite and friendly. Great service, especially now that you have a store in the Arndale.

8 ottobre 2025
Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Sales assistant Samantha

Sales assistant Samantha @ MCR Arndale store very friendly & helpful sorting out my online order issue. Great customer service thank you 👍👍👍

2 ottobre 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Emma on the tills was fantastic

Emma on the tills was fantastic, helpful, informative and just genuinely lovely. First time visiting and I’ll definitely be back!

20 settembre 2025
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Risposta di GO Outdoors - Manchester Arndale

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great First Experience at Go Outdoors

Great First Experience at Go Outdoors – Arndale Centre, Manchester

This was my first time shopping at Go Outdoors in the Arndale Centre, and I had a really positive experience. I ended up buying a pair of trainers, and I couldn’t be happier with my purchase.

A big shoutout to Laiba, who was absolutely lovely! She made the whole process smooth and enjoyable. She helped me find a pair of trainers that are both comfortable and suitable for my daily lifestyle. Her friendly and knowledgeable approach made a real difference.

I also appreciated that the trainers I chose weren’t on my Palestine boycott list, which gave me extra peace of mind with my purchase.

Overall, a great shopping experience – I’ll definitely be returning!

19 settembre 2025
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Risposta di GO Outdoors - Manchester Arndale

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic personalised and professional service

We were greeted by a lovely lady called Louise to show and guide us through the footwear available for running and the free foot scan they had in the store to show best appropriate footwear from the scan for size & shape of our feet. We were very impressed by the knowledge & information given by Louise and was so delighted with the recommendations from the scan & Louise’s input. Highly recommended, Louise was professional & so helpful so it’s a 10/10 from us for this service & choices we had to accommodate our requirements. We only went in to see what was available & ended up coming away with 2 pairs of suitable & recommended running trainers. Thank you & we can’t wait to try them out on our running journeys 🙏👍

11 settembre 2025
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Risposta di GO Outdoors - Manchester Arndale

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

great

great, helpful and quick service

2 settembre 2025
Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Louise was nothing but helpful went…

Louise was nothing but helpful went above and beyond to help me find the right pair of shoes I needed and spent a good chunk of time talking through all the options and providing me with as much information as possible. I felt looked after and left the shop with exactly what I needed. 10 out of 10 Service.

3 settembre 2025
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Risposta di GO Outdoors - Manchester Arndale

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service and product


The young man who helped me choose the correct footwear is called Alfie. Lovely young man with exceptional customer skills and really knows the job. Although he is a student working part time he was very knowledgable. After telling the health problems, he assisted me to the measuring machine to make sure he could suggest the correct footwear.After a few questions from him, he came up with the perfect footwear straight away.A pleasure to meet this young man and receive such good care. Definitely a credit to you. I think the young man who took payment etc, was called Chelle W, Also a really good customer care attitude and really nice guy. You should be proud of both of these employees.

30 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Service

I visited the Manchester Arndale branch. Jane was very helpful, patient and polite when I purchased a rucksack. Thank you.

27 agosto 2025
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Risposta di GO Outdoors - Manchester Arndale

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We needed shoes but going in we were…

We needed shoes but going in we were not sure what we wanted but Louis helped us to find what we needed. She ran back and forth numerous time to find perfect shoes for us! We ended up getting one pair each. Louise was also very knowledgeable, as I needed specific type shoes for during my pregnancy. Thank you Louise.

28 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Charlie W was very helpful. Great service. Thank you

27 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Louise was absolutely incredible

Louise was absolutely incredible. Really helped with our decisions. And even ferried around trying to find all our sizes and colours! She was really knowledgable and kind!

27 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

ABSOLUTE JOKE OF A SHOP

If i could minus stars i would. I had a terrible experience with this store. I ordered a tent, chairs and mattresses for a festival with their click and collect service. It had been 7 days (it said it will arrive in 3-5days) and i had got no confirmation so i called them and explained i needed it that day as i was going to the festival early tomorrow etc. they were unprofessional and gave no information then said can i call you back. They never called back so we then showed up at the store when we arrived in Manchester. They said it wasnt there and everything else was sold out and told us to check the other go outdoors in ancoats. We then arrived at the other one and they told us they had been speaking to go outdoors (arndale) and told them they didnt have it so they sent us on a goose chase for nothing. Luckily the other shop were helpful and offered us discount for the hassle but we still had to rebuy everything the day before the festival! We were lucky we even had £150 pound to spare but overall awful experience with the arndale store. After calling now to get a refund on the initial order they were so useless and rude on the phone. So unbothered and told us its gonna take a month or more to get the refund. Absolute joke of a shop DONT BUY THERE!!!

20 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5
Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A pleasant shopping experience

The shop assistant called Gloria was really helpful knowledgeable and pleasant.
It is always a joy shopping when she is on the shop floor.

25 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sadiya was so kind

Sadiya was so kind, knowledgeable, and had my best interest. 10/10, highly recommend.

22 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very friendly staff at the Manchester…

Very friendly staff at the Manchester Arndale store, a big thanks to Afsah and Scott for being so kind, and thanks for finding what I wanted, everyone was very helpful.

21 agosto 2025
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Logo di GO Outdoors - Manchester Arndale

Risposta di GO Outdoors - Manchester Arndale

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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