The staff were really friendly and helpful even though rhe shop was so busy. It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without h... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... Leggi di più
L'azienda ha risposto
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... Leggi di più
L'azienda ha risposto
I purchased my order on line. I found the website hard to use as it kept charging full price for the garment and not recognising my membership number I have been a member for a couple of years now.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Macclesfield (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
45 Mill Street, SK11 6NE, Macclesfield, Regno Unito
- 01625 460197
4,9
Eccellente
962 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great shop with an excellent selection.
Great shop with an excellent selection.
good discounts for members club.
Ethan was an excellent salesman. Thank you.
5 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff and service
Staff and service, Anders was really helpful and great to deal with
1 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Anders and everyone else sas so helpful…
Anders and everyone else sas so helpful in finding the correct walking sandals for me
1 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Fantastic employee
Great experience shopping with your employee today, she provided advice on correct shoes/socks and demonstrated how to fit my rucksack, she was all round very professional, knowledgeable and polite. She was called Chloe@macclesfield branch, Thanks 🙏
30 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great customer service and lovely…
Great customer service and lovely staff, massive thank you to Chloe who was a major help offering lots of advice and support
28 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Helpfull staff.
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service, staff checked that all was correct before I left shop. Happy customer. Thank you.
22 giugno 2026
Risposta di GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Honest and helpful in-store and online.
29 maggio 2026
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Ethan was fantastic
Ethan approached me while I was looking very confused, helped me get my membership and get a whopping £64 discount.
Highly recommend this go outdoors, will definitely be back for more
19 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience to find what…
Great shopping experience to find what I needed and more with Ethan's help. He talked me through a few recommended options and was able to make a good choice. Service quick and helpful staff.
18 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Chloe gives the best customer experience.
Chloe was fabulous as always. Very knowledgable about products in store and always very helpful.
17 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful and knowledgeable sales…
Helpful and knowledgeable sales assistant. Great product - head light
9 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good selection of coats despite being a…
Good selection of coats despite being a smaller store
Staff very helpful in assisting us to choose the right waterproof coat. Ethan was very knowledgable offering us a couple of alternatives before we bought one
9 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service from Ethan and…
Great customer service from Ethan and Chloe. Store is always set out well to navigate around the huge selection on offer. It was towards the end of store closing time and both staff still had the time to be engaging with me. Well done team 😀
5 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Ethan was really friendly and helpful…
Ethan was really friendly and helpful when I bought some walking boots, suggesting options for fit and suitability for different terrain.
5 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly greeting as I walked in the…
Friendly greeting as I walked in the store.
Anders, who served me was pleasant and knowledgeable. He went upstairs to get the walking sandals I required. (It saved me climbing the stairs!) Very pleased with my purchase.
1 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Sif and Ethan
16 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I purchased my order on line
I purchased my order on line. I found the website hard to use as it kept charging full price for the garment and not recognising my membership number I have been a member for a couple of years now. In the end up I spoke to the staff team I Macclesfield and explained what had happened. They immediately sorted it out and arranged for a refund to the amount I would have expected to pay using my membership card. The staff were very helpful. As a regular shopper there They are always helpful professional and courteous at all times. A great service .
20 maggio 2026
Risposta di GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Ethan great customer service and upsell…
Ethan great customer service and upsell and saved me £20 asking for membership details 🤩🤩🤩🤩🤩
24 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Called in today for the first time for…
Called in today for the first time for some fishing chairs Ethan was very helpful thank you
23 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Amy and Chloe were really helpful today. They talked me through the pros and cons of all the options and were informative, but not pushy, and really knew what they were talking about. Customer service from the friendly staff in the Macclesfield branch is always really good.
16 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Macclesfield (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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