GO Outdoors - Leek (Express) Recensioni 

254
•
TrustScore 5 su 5

4,9

34 Derby Street, ST13 5AB Leek, Staffordshire, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought a pair of black Craghopper lightweights, a new product because they were lined so warmer for winter wear. Helpful, polite sales assistant showed me to a cubicle to try them on. Good fit so I bo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve been building up my long distance camping gear set, and Steph & Jenny have been a fantastic help in advising me on kit, giving me feedback from other buyers and getting the most out of my purchas... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriousl... Leggi di più

Valutata 5 stelle su 5

Rory, Steph and Katie were brilliant. They offered me nonsense advice and step by step instruction on how to wash my walking jacket with the Nikwax i had purchased. Many thanks, folks - just what i ne... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Leek (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 34 Derby Street, ST13 5AB, Leek, Staffordshire, Regno Unito

  • 01538 712731

4,9

Eccellente

TrustScore 5 su 5

254 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(254)

36.702 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Steph and Sue

Steph and Sue. Struggling with finding right foot wear, and they were brilliant. Product Ive got them home and wearing them for the first time...

7 luglio 2026
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great shopping experience

Steph was a great help when choosing my new walking boots and shoes 👍🏼. Nothing was too much trouble and I never felt rushed or pressured. Great shopping experience 😊.

19 giugno 2026
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Risposta di GO Outdoors - Leek (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Water carrier

Item came as requested l, timely manner, easy to collect, undamaged

3 giugno 2026
Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Jenny yesterday, and indeed all of the staff on each of my visits, at Go Outdoors in Leek have always been very helpful.

20 maggio 2026
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely little store

Jenny served me with a friendly and polite manner which I really appreciate.

11 maggio 2026
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service from Shelagh

Excellent service from Shelagh, nothing too much trouble. Thank you.

9 maggio 2026
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Really good service

Really good service. Offered friendly professional advice, good guidance in choosing the correct product. Smooth and efficient service. The store was clean and tidy and well played out. Thank You.

8 maggio 2026
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Very helpful assistant Sheila

Very helpful assistant Sheila. The only disappointment was there wasn’t much choice in full zip fleeces for my husband.

6 maggio 2026
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Risposta di GO Outdoors - Leek (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service and advice

Excellent service and advice. I bought exactly what I needed at a good price because of my GO OUTDOORS bonus card.

2 maggio 2026
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Risposta di GO Outdoors - Leek (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I received excellent service this…

I received excellent service this morning from Rachel, in the leek branch. My walking poles were in a bit of a state after altering them for a friend to use and she managed to put them right for me. Shout out to Rachel who went above and beyond with helping to fix my poles.
Thank you
J magee

25 febbraio 2026
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Risposta di GO Outdoors - Leek (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great range of products and the…

Great range of products and the membership deals are unbelievable in some cases - well worth it.

16 febbraio 2026
Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great value & friendly professional…

Great value & friendly professional service by Sue at the Leek store. I purchased a coat,fleece, hiking socks & two t-shirts. I live in Leek & it's so nice to walk up the road rather than travel to Stoke on Trent.

30 dicembre 2025
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fabulous staff, great service

It's only a small store (GO Express) but the Click and Collect service is rapid and efficient. However, it's the staff who really make the difference: so friendly and helpful. It is a delight to go into the shop! Thank you.

2 novembre 2025
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Risposta di GO Outdoors - Leek (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was notified of my order being ready…

I was notified of my order being ready and on arrival at the store, Leek, was greeted and dealt with by friendly and professional staff. Excellent customer service as usual from this store's staff. Thank you.

5 ottobre 2025
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Oex tentbox purchase

I went to Gooutdoors just to look at tent boxes and once I had seen the ones they offered I was very pleased. A lovely lady named Steph helped me with the whole process from ordering the tent to collection.
I would definitely recommend using this store and can’t thank them enough . I’m very happy with how the tent is performing too.

9 agosto 2025
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5
Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Leek - Go Outdoors

My husband and I visited Go Outdoors Leek today and we're given exceptional support in purchasing the specific items that we needed. Despite the store being busy we weren't rushed and were communicated with positively. Pricing was excellent with the additional bonus of 15% off day!

23 agosto 2025
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Called into Excellent service

Called into Leek shop as needed new Merrell walking shoes. Was thinking of buying online from Merrells. I was served by Jenny and after explaining what I was looking for she found just what I needed. Jenny was friendly and very helpful.

14 agosto 2025
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely staff

Lovely, friendly and helpful staff. Had exactly what we needed. Store is well-stocked, tidy, clean and easy to navigate.

9 agosto 2025
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Logo di GO Outdoors - Leek (Express)

Risposta di GO Outdoors - Leek (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

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