GO Outdoors - Lancaster (Express) Recensioni 

228
•
TrustScore 5 su 5

4,9

New Street 17, LA1 1EG Lancaster, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Seth gave me time to consider what I was looking for before offering additional support and information as I required it. He was courteous and proactive without being “pushy”. I found his product know... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Walked in nervous with no clue about hiking but wanted some leather boots to add to my blue jean lumberjack aesthetic. A very nice and friendly man named Chinmaya greeted me as I walked in and when I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After trudging round Lancaster looking for a pair of walking boots my partner suggested go outdoors a great result not only I got fixed but my partner purchased a pair to! 👍 Abig thank you to Chinmay... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Lancaster (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • New Street 17, LA1 1EG, Lancaster, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

228 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(228)

36.939 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Isaac was brilliant

Really welcoming staff in Lancaster store.
Isaac who worked upstairs was very knowledgeable with all the products.
Nothing was too much trouble and got fitted with the perfect walking shoes.
A big thank you from a very happy customer.

15 agosto 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was assisted by Lewis & his manager…

I was assisted by Lewis & his manager this morning & felt I had honest & informed advice. I’m confident I will have many miles of comfortable walking in my new Merrell Kahuna sandals. Thank you! L’Oreal 😉 xx

14 agosto 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great efficient experience :)

Went in to get new walking boots and wanted to try them on. Simon was great and really knowledgeable, and he answered all my questions to make sure I got the best deal and the boot would suit my needs. I do think it would be helpful if they stocked half sizes of shoes, but I was ok without this time.

12 agosto 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very knowledgeable about footwear

Simon helped my husband find the right walking boots. He was incredibly knowledgeable and gave us excellent advice. He even worked overtime, as we didn't complete the purchase until 15 minutes after the shop closed.

4 agosto 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic shop Great help from the team…

Fantastic shop Great help from the team went in for a waterproof jacket got one but also came out with a
new rucksack full of great bargains thanks Paul

7 agosto 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

I was served by Simon who went out of his way to help me choose the right waterproof jacket to suit my needs. He was friendly, polite and very helpful with no pressure at all. I felt very relaxed and was extremely satisfied with my purchase. I would definitely recommend him and will certainly return to the shop in the near future.

29 luglio 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic service offered

Fantastic service offered, Simon is a credit to your company, went above and beyond to to offer advice and information. He certainly knows his job 👍

31 luglio 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful and humorous …

Helpful and humorous staff made shopping a pleasure

28 luglio 2025
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff as always are extremely helpful

Staff as always are extremely helpful, polite and professional. Served by Paul

28 luglio 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Shopping without pressure; a pleasant change.

Served by Chris. He was very attentive and patient, demonstrating good knowledge of the product range and made some useful suggestions regarding alternatives. Will definitely return in the future.

15 luglio 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We use Lancaster Go Outdoors…

We use Lancaster Go Outdoors frequently, Simon and his colleagues are always extremely helpful, very knowledgeable about products and offer advice and recommendations for the benefit of the customer.
Very much appreciated and we will continue to recommend and use the store for the reasons above.
Well done and thank you.

11 luglio 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Best go outdoors experience ever

Best go outdoors experience ever . Lovely compact tidy welcoming store.
The 2 members of staff on our visit 14th July were an absolute credit to the company. Both engaged in conversation , very helpful for what we were looking for , not pushy at all .
The young lad who served us was so polite and smiley and definitely seemed happy in his job which is a very rare occurance nowadays. His work colleague guided him through a few things with the till and explained the procedure with patience . It was a lovely experience , even though we only bought 2 water bottles .
I think the young man was called Chris x

14 luglio 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Go Outdoors Lancaster (5 Star)

Made a visit to Lancaster Go Outdoor Express to get some new walking goodies. The good lady needed some new walking shoes & I needed some T Shirts & socks for hiking. Simon the sales guy was extremely helpful, polite & knowledgeable as were the other members of his team. We got everything we needed at a great price. Not our first visit there & won't be our last. If you need outdoor gear and you are in Lancaster, give them a visit, sign up to Go Outdoors and save yourself some money. Keep up the good work guys!!.

1 luglio 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Simon was a superstar

Simon was a superstar, very knowledgeable about the products and guided me in the right direction.

27 giugno 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Great service, Paul and Chimaya were brilliant and great customer service. Thank you for your help

21 giugno 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lower alpine sac

Isaac was very knowledgeable and helpful and not pushy, a good experience. I will return and recommend the store.

14 giugno 2025
Non scritta su invito
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Just been to the store today and the…

Just been to the store today and the lads were fantastic! Helped me find what I was looking for. Excellent customer service with some good banter thrown in 😊 I hope go outdoors recognise what an asset these 2 lads are to the company. Thank you guys.... I left the store in a great mood and a cracking pair of boots and a few other things I needed . See you again soon.

10 giugno 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful

Helpful, pleasant staff in Lancaster shop. Good selection of products but a little pricey.

3 giugno 2025
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great staff

Great staff . Very helpful. Good range of products with competitive prices

3 giugno 2025
Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Paul and Isaac were fantastic helping…

Paul and Isaac were fantastic helping me in-store today, their knowledge and advice was top notch and I am very grateful for what their share on hiking and camping equipment, fitting my new rucksack I bought, advising on an outer layer which I’ve just ordered online, aftercare of products, and even managing my Raynards. Super friendly and helpful, anmd extremely patient with me haha!! I will definitely be back even though it’s not my nearest store. Would 100% recommend.

3 giugno 2025
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Logo di GO Outdoors - Lancaster (Express)

Risposta di GO Outdoors - Lancaster (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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