Sarah served myself and my husband with the purchase of walking boots. While also serving two other separate customers with their purchases. Even though Sarah had no other assistants at all to help, s... Leggi di più
Sede
Cambia sedeMain Street 53, CA12 5DS Keswick, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Called in at Go Outdoors Keswick whilst on holiday to look for some new walking gear for my wife and son this lunchtime . The staff were fantastic and helpful Scott, Sienna and Chloe upstairs on foot... Leggi di più
L'azienda ha risposto
Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to... Leggi di più
L'azienda ha risposto
Scott made the experience AWESOME 🤩 THANK YOU The selection of products provided us with something we’d been looking for a while and Scott made the process a lot easier especially when I couldn’t fi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Keswick (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Main Street 53, CA12 5DS, Keswick, England, Regno Unito
4,8
Eccellente
166 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
great experience
Sienna made a huge effort to fulfill all our wishes. Thank you so much! Very happy with the shopping experience and got a wonderful pair of boots out of it. 😁
15 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sienna was so helpful and we both found…
Sienna was so helpful and we both found really nice hiking shoes!
15 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Sarah and Sienna were knowledgeable
Sarah and Sienna were knowledgeable, helpful and accommodating. I was happy with their advice & recommendations
15 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Everything went very well and item was…
Everything went very well and item was well packaged when I picked the parcel up at my pick up point
2 luglio 2026
Risposta di GO Outdoors - Keswick (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from friendly…
Great customer service from friendly helpful staff
6 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great store layout and choice of great…
Great store layout and choice of great brands both in clothes and footwear. We were served by Sarah who couldn’t have been more friendly and chatty, as well as sharing how we could save more money on the goods we were buying. Will definitely return the next time we are in Keswick,
4 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Pricing confusion!!
Bought some sunglasses advertised at both £30/£15 but to buy them at £15, I would have to sign up to the membership club that costs £5 for 12-months - so not impressed with the pricing in-store, really skating around the edge of the consumer rights act.
4 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really attentive and helpful staff…
Really attentive and helpful staff without being creepily over the top.
Specifically helped by Scott who found me an additional discount with Camping and Caravaning Club that I didn’t know about. Thank you Scott, I am very happy with my purchase of a summer, lightweight Colombia waterproof coat.
1 luglio 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I found the staff were a great help
I found the staff were a great help, service really great highly recommended
21 giugno 2026
Risposta di GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Scott was really helpful and friendly
Scott was really helpful and friendly - thank you!!
16 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Really friendly staff
Really friendly staff, wide selection of hiking equipment and Scott was really helpful renewing my go outdoors card
21 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff. Thank you Kelly and Scott
25 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Scott @ GoOutdoors Keswick
Scott served us on the till. He was really informative and knowledgeable about the product. He also noticed our GoOutdoors discount card was damaged, he issued another one and deleted a duplicate account on there system. He was very pleasant.
22 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Sarah & Kelly
Sarah & Kelly. Thank you Ladies. The 20 minutes I spent in the store(Keswick), trying to purchase a walking jacket for my Sister. Informative, helpful, kind, courteous. Did make the purchase. Helpful and kind. You both made the shopping experience a enjoyable time. Thank you and Kudos xx
20 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Scott was extremely helpful and I…
Scott was extremely helpful and I really appreciated his advice.
15 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Lovely friendly experience!
We were helped by Scott, he was so lovely and friendly, making jokes with us! He helped find something we thought was out of stock and helped with getting my boyfriend a new go outdoors card with his old one not working! He also informed us about student discounts making our visit really enjoyable!
18 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Scott was incredibly welcoming
Scott was incredibly friendly, funny and welcoming, helped us out with a new tent that broke when we were setting it up, he was always smiling and happy to help whenever he saw us
5 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very good
Scott was very helpful and extremely knowledgeable in helping me make my decisions with my purchases
15 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
New walking boots
I needed a new pair of walking boots in a hurry and fortunately Sarah from Go Outdoors in Keswick was on hand to offer advice on the most suitable boots for me. She was patient,friendly, helpful & gave me time to make my own decision. I got a great pair of comfy & practical boots & was able to wear them straight away & had no issues. Thank you Sarah.
3 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Scott
Scott! Was amazing and extremely helpful and friendly! And made time to talk and ask us about are time in the lake district. An amazing member of the go outdoors team!
7 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Keswick (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.