GO Outdoors - Ipswich Recensioni 

2265
•
TrustScore 5 su 5

4,8

Anglian Retail Park, IP1 5QP Ipswich, GB

•

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Valutata 5 stelle su 5

I visited Go Outdoors to replace my worn out walking boots. I was assisted by Denise who was extremely helpful and made sure the boots I selected were a perfect fit. Matt on checkout ensured the whol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

went into GoOutdoors in Ipswich to get some trainers and achieved! totally excellent service by Celeste in Footwear and Nicole on the tills! thank you so much for such an enjoyable shop! ☺️😊

L'azienda ha risposto

Valutata 5 stelle su 5

Dani was incredibly patient with me. I was looking to replace a specific kind of pair of trainers which Dani immediately identifies as trail running shoes and helped me to work out the best fit and st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great advice and service from Denise and Jackie at the Ipswich store. Denise was very knowledgeable about the walking boots suitable for me. Jackie was helpful and suggested I join the membership club... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Ipswich

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Anglian Retail Park, IP1 5QP, Ipswich, Regno Unito

  • 01473 794506

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2265)

36.939 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best Outdoor and camping shop I know

I've been shopping with Go Outdoors for 4 years now, and have never been disappointed with any purchase, I renew my membership yearly to take advantage of the fantastic deals they have on offer regularly for members.

23 luglio 2026
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Ipswich Go Outdoors Experience

Denise was most helpful and professional.

28 luglio 2026
Non scritta su invito
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Risposta di GO Outdoors - Ipswich

Thanks for the great review.

Hopefully this 4 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

10/10

Matt was excellent and informative as we checked out, he made sure we knew all the tips and tricks to camping and that we were happy with all our purchases. he throughly explained any returns if we needed and was amazing. 10/10 recommendation

28 luglio 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

We went to the Ipswich store today to buy a tent. We’re not seasoned campers and asked for some help. We were really lucky to be helped by Emma who was very helpful, knowledgeable and friendly. After choosing our tent we were directed to the till and we were served by the also very friendly and cheerful Laura. Great customer service like this is not always easy to find, thank you!

27 luglio 2026
Non scritta su invito
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Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

My Husband went to find a member of…

My Husband went to find a member of staff to talk to us about the tents and other items we wanted for our first camping experience, he was a very helpful even got us a trolley to load our equipment on to. then he took our trolley to the tills.We also had a helpful cashier on the till and another memeber of staff taking our trolley to our car and loading our car with the items we bought.The staff names were Dan, Laura and MAx

27 luglio 2026
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Risposta di GO Outdoors - Ipswich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Great service with my click and collect order - really helpful and nothing was too much trouble. And they were really helpful with items that were out of stock on my order and ensuring I got what I needed so thanks Matt, Katie and Laura. I really appreciate it.

27 luglio 2026
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Risposta di GO Outdoors - Ipswich

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We had a good customer experience

We had a good customer experience. The customer service from the staff was great.
Matt on the till was super helpful.

22 luglio 2026
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Risposta di GO Outdoors - Ipswich

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

wonderful experience with Matt

Matt was so amazing. He was extremely friendly, funny, and insanely helpful, going above and beyond in helping us get our go outdoors membership set up again for our new address, and providing us with a new big go outdoors card as we had lost ours a while back. A true asset to the team

21 luglio 2026
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Risposta di GO Outdoors - Ipswich

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Good range of the things we needed and…

Good range of the things we needed and good range of prices. Celeste was very helpful getting us the different boots we wanted to try on and making sure we were happy with the fit before buying.

22 luglio 2026
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Risposta di GO Outdoors - Ipswich

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely store

Lovely store, well stocked and organised. Matt was very helpful at the till.

21 luglio 2026
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Risposta di GO Outdoors - Ipswich

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

Check your receipts

Always great service. They’re keeping the store much cleaner and organised than before. Just check your receipts as I got charged for 3 items when I only took 2. An honest mistake I’m sure but now I’m £14 out of pocket.

19 luglio 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Matt at Ipswich was brilliant

Matt at Ipswich was brilliant. So patient and extremely helpful. Thank you.

19 luglio 2026
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Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Belle and Dani took much care and…

Belle and Dani took much care and effort trying to get me the very best supporting shoes for my trip to Iceland. They asked excellent questions and gave me so much information and very useful feedback. I always go to this store and am thrilled with Dani. This time young Belle amazed me with her skills knowledge and professionalism. I will be back!! Diane

17 luglio 2026
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Risposta di GO Outdoors - Ipswich

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Denise was very helpful and assisted my…

Denise was very helpful and assisted my son to take the time to choose the right walking shoes

14 luglio 2026
Non scritta su invito
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Risposta di GO Outdoors - Ipswich

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Patient and helpful staff

Patient and helpful staff. Denise in the footwear department and the lady on the checkout. Assistant 4/16.
We will definitely visit again.

14 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

As always great stock choice (shoes)…

As always great stock choice (shoes) lovely service and very helpful . Served by Denise and Nicole who were very polite and friendly.

7 luglio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Assistants

Second visit to this store in a month. Both Celeste and Jackie were very helpful and knowledgeable about the products. They didn’t try to sell me the most expensive item and gave me the time to choose what was best for me. Friendly and chatty ladies, who are both a great asset to the store. I purchased on both occasions.

11 luglio 2026
Non scritta su invito
Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Quick and easy to use

Quick and easy to use, very clear communication with staff, order ready after few minutes, 100% recommended

5 luglio 2026
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Risposta di GO Outdoors - Ipswich

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing service by Belle

Belle helped me buy my first pair of walking shoes. She was friendly, knowledgeable and didn’t pressure me at all. She was happy to keep getting different shoes for me to try until I found the perfect pair. Thank you for all your help Belle

11 luglio 2026
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Logo di GO Outdoors - Ipswich

Risposta di GO Outdoors - Ipswich

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent Customer Service

All of the staff we spoke to today were really friendly and helpful.
When we got to the checkout we were pleasantly surprised when Matt informed us that we could get 3 for 2 on our water bottles which was very kind as we were completely unaware. He even knew where some more stock was when I found the shelf I went to wax empty 😊

10 luglio 2026
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Risposta di GO Outdoors - Ipswich

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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