Great range of clothing and equipment. Matt and Sue were very helpful and calm when returning web purchase and then discovering my account discount card wasn’t linked. All good in the end
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Denise gave us a great service today. We came away with exactly the down jacket we wanted because of her patience and expertise- thanks!
I visited Go Outdoors to replace my worn out walking boots. I was assisted by Denise who was extremely helpful and made sure the boots I selected were a perfect fit. Matt on checkout ensured the whol... Leggi di più
L'azienda ha risposto
Denise helped my husband pick a pair of walking boots, she was very informative and helpful and was able to show us a selection of boots to try, my husband needed good sturdy footwear due to an injury... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Ipswich
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Anglian Retail Park, IP1 5QP, Ipswich, Regno Unito
- 01473 794506
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Ayesha was helpful
11 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
ski gear purchase very poor experience
purchased large amount of ski gear .
struggled to get any advice from instore staff and eventually got what I thought as a experienced skier poor advice. the expereince was made even more frustrating securiy ink tag wa left on. luckily I noticed very diapoinnting experience and uneccessary trip to get tag removed . staff were disinterested when when I pointed out how annoying this was
16 dicembre 2025
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Risposta di GO Outdoors - Ipswich
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff
Jackie was very helpful when trying to get the Puffa I wanted available to try and buy!
4 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service as always
Staff are friendly and knowledgeable and always happy to help. Great advice with my purchase today, thank you! As always it's a pleasure to shop at the Ipswich store!
8 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Lovely place. Friendly people. Great membership prices
Was helped out by a very friendly and knowledgeable Ash today in the boot section.
He was very experienced in hiking and very amicable.
Love shopping here.... Even if my bank doesn't ;)
7 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent
Dani helped us choose some walking boots. She was excellent - very kind, patient and knowledgeable. We would recommend 👍
6 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Brought gas can refills 2 for £12
Brought gas can refills 2 for £12. I was served by a lovely lady Jackie (the muffin lady) She had a smile and was professional. Thank you 😁
6 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I had to return my walking boots…
I had to return my walking boots as they had a fault. Dani and Matt were superb in helping me exchange them and find an alternative pair. Great service as always from this store and special thanks to Dani for her patience in finding me a pair of great alternative boots.
5 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Good old fashioned customer service!
Good old fashioned customer service. I was buying some walking boots and a very helpful assistant called Denise talked me through my options.
It was lovely that i could take my dog in the store.
4 febbraio 2026
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Risposta di GO Outdoors - Ipswich
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great Customer Service
We received great customer service in the Ipswich store from both of the staff members who helped us. These were Denise and Nicole who were excellent with great customer focus. This inturn made our purchases much easier than might have been. Thank you to both.
3 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Waterproof Coats
Denise was so helpful when I was overwhelmed with the options available for waterproof coats. I came away with a lovely gortex coat, boots and new walking trousers!!! Also Dani on the till was extremely helpful. A very nice morning spent in the store!
8 gennaio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Ipswich
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Fuss free return of an item and…
Fuss free return of an item and obtaining a refund.
2 febbraio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Matt was very helpful and informative
Matt was very helpful and informative. Easily signed up to be a member and started saving straight away
31 gennaio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Dan the store manager at Ipswich was…
Dan the store manager at Ipswich was fantastic. Welcoming helpful and appreciated getting customer sorted and through the door quick and easily. Well done ✔️
28 gennaio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Amazing help getting everything I…
Amazing help getting everything I needed for my partners birthday the next day!
Thank you so much to the team
Sue - Matt - Celeste - Owen
Thank you for going above and beyond!
Faith
5 gennaio 2026
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Risposta di GO Outdoors - Ipswich
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service
Great service, caught me at a good time. Very helpful
30 gennaio 2026
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Risposta di GO Outdoors - Ipswich
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The angels Denise and Dani
Denise kindly spotted us two lost souls, wandering the isles in search of refuge from the rain. She gently guided us towards a suitable yet very affordable range of jackets. Once we were happy with our selection, we were once again guided towards the checkouts. Where we met the lovely Dani. She explained that although our membership card had sadly expired, we could give it a new lease of life for the princely sum of £5. What a time to be alive. Once the deal was done, we confidently strode off into the sunset(sorry p*****g rain) safe in the knowledge we had 15000 of waterproofings on our side.
27 gennaio 2026
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Risposta di GO Outdoors - Ipswich
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Went in looking for a water proof coat…
Went in looking for a water proof coat and Denise helped me find the best coat to keep very dry as I was working outside and was mindful of price
27 gennaio 2026
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Risposta di GO Outdoors - Ipswich
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic Staff
Max and the rest of the team were extremely helpful. His expertise in helping me choose a tent was so useful and his advice was great.
23 gennaio 2026
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Risposta di GO Outdoors - Ipswich
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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