I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Scopri cosa dicono le persone
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Leggi di più
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Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Leggi di più
L'azienda ha risposto
I needed a new pair of hiking shoes and Alison was great at directing me to the various options. She was really patient while I tried a few different ones until I found just the right fit. She was gre... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Inverness (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Regno Unito
4,9
Eccellente
594 recensioni
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Le persone hanno visualizzato anche
The staff at this store is fantastic!
The staff at this store is fantastic. I was looking for something to take with me on my travels, and had excellent support from Robert M. who made everything go smoothly. Would highly recommend this location to anyone.
5 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Robert M 10/10
Robert M was super helpful in store. He helped me find a pair of hiking shoes that would work best for me as well as keeping within my price range. Great service. Also gave me recommendations for some places to stop at on my trip.
3 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service
We were lucky enough to be served by Robert today . He attended to our son and helped him find walking shoes and a waterproof jacket . He was patient , listened to what we needed and had great knowledge of the products .
13 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great service.
Great service.
Alison looked after us very well.
Thank you
7 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Alison was exceptionally helpful and…
Alison was exceptionally helpful and her friendliness really cheered me up so thank you.
7 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff were fantastic
The staff were fantastic, helpful and friendly especially Robert M and Isla who were so helpful in finding me some comfortable shoes for travelling Europe!
6 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great staff
Alison was tremendous approachable, friendly and knowledgeable. Thanks for your help whittling down our options and taking the time to listen to us.
6 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff were great always happy to help…
Staff were great always happy to help you always worth a visit .
6 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Robert was very helpful and friendly, top customer service!! Thanks Robert :))
6 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We visited the Inverness store today…
We visited the Inverness store today and my partner brought a pair of walking trousers ready for his “3 peaks” venture, we aren’t from around the area and at first couldn’t find the fitting rooms, however a lovely lady helped us with what we needed and then once at the till I mentioned that I had just signed up online for a membership with Go Outdoors, Alison was fab and explained the process of the membership and even let me know that in future it is better to get a membership in store as online process takes upto 3 weeks, we are overly satisfied with the service we received and would shop here again. Can’t fault the place or the staff especially Alison who was a pleasure to be served by. Thanks all☺️.
5 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Thank you Alison in Inverness Expresd
Alison was incredibly helpful and showed a high level of professionalism and care
4 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful staff and amazing value
Fabulous customer service from Makayla at the Inverness city centre store today. Went out of her way to find the right item for my son. Prices were amazing. We ended up buying one in the next size up too!
4 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Always 5 star in go outdoors
Always 5 star in go outdoors! Alison was a great help!
4 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
I was served by Alison today who went…
I was served by Alison today who went above and beyond. Helped me find everything I needed for my cycling trip, even told me the neighbouring shops that sold the items Go Outdoors didn’t!
4 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Had a really great experience getting…
Had a really great experience getting some booties for paddle boarding. Robert was so helpful and made the experience really nice and easy.
3 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great choice...We received terrific service here ..a…
We received terrific service here ..a quick visit for some new mens walking pants resulted in us leaving with two very nice items. Thank you for your wonderful and friendly service Alison.
23 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Inverness (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great help by Alison with buying a Nice…
Great help by Alison with buying a Nice hat and binoculars
24 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
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