Myself and my mate were there for quite a while we were a bit unsure but we’re never bothered once. Got to the tills and payed and realised I’d forgotten a couple extra small items so Matthew let us k... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Leggi di più
L'azienda ha risposto
All the staff were extremely helpful and friendly. Which helped me find the right products. This is something you don’t expect from a larger company, but their help made it feel more like a small nich... Leggi di più
L'azienda ha risposto
I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Hull
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Clough Road Retail Park, Clough, HU6 7PT, Hull, Regno Unito
- 01482 429679
4,8
Eccellente
2K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very wide range of stock available
Very wide range of stock available, helpfull staff who let you browse without pressure, but are ready and willing to help and advise when needed,
An overall positive shopping experience
15 giugno 2026
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Risposta di GO Outdoors - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
We visited the store to purchase a new…
We visited the store to purchase a new air tent .Elaine was friendly and very helpful.. .
11 giugno 2026
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Risposta di GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service from Alan in the…
Excellent service from Alan in the footwear department.
14 giugno 2026
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Risposta di GO Outdoors - Hull
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
Alan Kavin was very polite and quick service, lovely lad
The store has a good selection of outdoor gear, very easy to het carried away
14 giugno 2026
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Risposta di GO Outdoors - Hull
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Alan Kevin was very attentive &…
Alan Kevin was very attentive & knowledgeable great member of the team
14 giugno 2026
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Risposta di GO Outdoors - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff member Leah was very helpful and…
Staff member Leah was very helpful and efficient in dealing with me and found me the item I was looking for
14 giugno 2026
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Risposta di GO Outdoors - Hull
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great experience at this store.
Visit to this store today was an enjoyable experience, first time campers was advised by one of the shop floor assistants Lewis, he was more than helpful in finding us and advising us on the right Tent to meet our needs, also sorted out a footprint bundle with extra savings, this caused us a slight problem at the tills but the check out assistant Ryan was also more than helpful, making our experience pretty good, will definitely be back there as we collect the rest of our camping equipment. Many thanks to both members of staff.
13 giugno 2026
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Risposta di GO Outdoors - Hull
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I have had no communication with…
I have had no communication with regards to my order being ready
4 giugno 2026
Risposta di GO Outdoors - Hull
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Click and collect issues
Hi. The products I received were good and arrived in good condition. However, it took over a week to receive them through click and collect. I had to contact the store as I did not receive an email to tell me they were ready and eventually contacted the go outdoors customer services to help. If you state that an email will be sent, please make sure one is sent.
The staff at the store were very helpful and said that there was some problem with the email system. They were very apologetic.
I will NOT be using g the click and collect service again.
3 giugno 2026
Risposta di GO Outdoors - Hull
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
Young man named Alan Kavin helped us choose footwear for our teenager. He was super helpful and polite, he went to look for several types and sizes of shoe until we got the one we needed.
10 giugno 2026
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Risposta di GO Outdoors - Hull
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Served by Leah
Served by Leah, who was happy, helpful and did everything efficiently and with a smile. Also talked me into signing up for the discount card, and saved my £14!
10 giugno 2026
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Risposta di GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great staff very helpful alan kavin …
Great staff very helpful alan kavin very helpful
10 giugno 2026
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Risposta di GO Outdoors - Hull
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
A mundane visit to the store turned out…
A mundane visit to the store turned out to be quite enlightening. The helpful Matthew and his coworker were friendly, understanding and educated in the knowledge of product selection. They didn't get flustered when my card was declined and helped me resolve the problem with a smile.
9 giugno 2026
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Risposta di GO Outdoors - Hull
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service, wide selection
Served by a very helpful young man, Alan Kavin who went above and beyond to get the right walking boots for my partner. He is very knowledgeable, polite, friendly and conscientious. An asset to your company.As a result of his help Merrel boots have been purchased.
9 giugno 2026
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Risposta di GO Outdoors - Hull
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I ordered my items on 31st May and…
I ordered my items on 31st May and still haven’t received them.
8 giugno 2026
Risposta di GO Outdoors - Hull
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Fishing equipment
Items and price is very good. Staff very helpful. Will defo use again
31 maggio 2026
Risposta di GO Outdoors - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Will helped me to purchase new walking…
Will helped me to purchase new walking boots suitable for my needs
7 giugno 2026
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Risposta di GO Outdoors - Hull
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Lewis was super helpful with advice on…
Lewis was super helpful with advice on tents, we bought a Berghaus, and are very happy, thank you!
7 giugno 2026
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Risposta di GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The young man who served us was…
The young man who served us was efficient and very polite and friendly.
5 giugno 2026
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Risposta di GO Outdoors - Hull
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service from Charlee today in the…
Great service from Charlee today in the Hill branch in the clothing section. We needed support for the correct size of hiking trousers for my teenager and she was incredibly helpful.
6 giugno 2026
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Risposta di GO Outdoors - Hull
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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