GO Outdoors - Hull Recensioni 

Risposta di GO Outdoors - Hull

20 ore fa

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

2 giorni fa

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

2 giorni fa

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

3 giorni fa

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

3 giorni fa

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

3 giorni fa

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

3 giorni fa

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

2 giorni fa

Thank you for taking the time to leave your review.

I'm sorry to hear about the confusion regarding your membership. I appreciate how frustrating it must have been to be advised it could be used, only to be told otherwise at the till. Whilst I'm pleased the store manager was able to resolve this for you, this should have been a smoother experience from the start.

I'm also sorry that you have not yet received your membership email or card details. Please note the membership can be used without the physical membership card, you need to log in on the website using the email address linked to the membership, the members price will then automatically apply at the check out.
 
If you are wanting to use the membership instore, this can also be completed without the physical card, if you provide the email address that is linked to the membership to the member of staff at the till they can then apply this to the transaction.
 
Kind regards
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

4 giorni fa

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

4 giorni fa

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

4 giorni fa

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

4 giorni fa

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

4 giorni fa

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

4 giorni fa

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

5 giorni fa

Thank you for taking the time to leave a review.

I am sorry to hear that you've experienced issues with your order on two separate occasions, I completely understand how frustrating it must be to have to place the order again after not receiving all of the items.

This is certainly not the experience we want for our customers, and I appreciate how disappointing it is when an order does not arrive as expected.

I can see that you have made contact with our customer care team and a resolution has been provided.

Kind regards
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

7 giorni fa

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

7 giorni fa

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

21 lug 2026

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

21 lug 2026

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Risposta di GO Outdoors - Hull

20 lug 2026

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team