I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Leggi di più
L'azienda ha risposto
Lewis was extremely helpful, the store didn’t have the item I wanted, however Lewis helped to find an alternative which was better than my 1st choice. Thanks Lewis for going the extra mile.
L'azienda ha risposto
I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... Leggi di più
L'azienda ha risposto
We received good customer service from an assistant called Carrie. She helped us choose which tent was suitable for us and which was good value for money. She also flagged up the offers on bundles whi... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Scritti dall'azienda

Clough Road Retail Park, Clough, HU6 7PT, Hull, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Called in for a waterproof jacket, most were security linked together but Sam didn’t mind unlocking them for us whilst we tried different designs, really friendly and polite.

Risposta di GO Outdoors - Hull
Eve was brilliant. She helped us choose some walking boots.
The staff at the tills were also very helpful with our price match query.
Very pleasant experience.

Risposta di GO Outdoors - Hull
Matthew was amazing serving us today. Friendly and engaging with my two children and couldn't do enough to support is.
Fantastic staff member

Risposta di GO Outdoors - Hull
Today I was served by Adam at the Hull branch very good service and advised me about the walking shoes which are best for me on the walking I do.

Risposta di GO Outdoors - Hull

Risposta di GO Outdoors - Hull
The store had plenty of stock to choose from,very good prices, and happy with our purchases. Staff member Matthew who served us was professional, helpful and friendly.

Risposta di GO Outdoors - Hull
Fantastic customer service.
Leah was very helpful at the check out, explaining all the discounts etc.
Highly recommended!

Risposta di GO Outdoors - Hull
Was served by a lovely guy called Matthew, great customer service very polite and very chatty A+

Risposta di GO Outdoors - Hull
Today i bought 2 pairs of shoes and was Served/helped by Tom, he was very patient whilst i tried on different sizes and was super helpful. A credit to the Hull Store. Thank you.

Risposta di GO Outdoors - Hull
Leah was super helpful and really friendly.
The shop had everything I needed

Risposta di GO Outdoors - Hull
Bought boots today in the Hull, Clough Road store and asked about Price Match. Staff were excellent, and after confirming my request was genuine, applied the Price Match with no issues. All with a smile! Lovely customer service as usual

Risposta di GO Outdoors - Hull
We had a great experience in store today. We were served by Adam who was very patient with us as we tried on numerous pairs of trail shoes, all the while explaining the features and benefits of each. Back and forth he went in search of alternatives and sizes, yet nothing was too much trouble. The service was so good, we went back the next day to buy another pair 🤣

Risposta di GO Outdoors - Hull
Served by Matthew yesterday at the hull store, very friendly and a fellow spurs fan!

Risposta di GO Outdoors - Hull
We missed out on an offer at the York store, we popped in here (at the Hull store) to get some other bits and pieces, we explained to the staff and they sorted it out for us, excellent customer care, thankyou Leah.

Risposta di GO Outdoors - Hull
Mathew served us and was polite engaging help with two additional
Queries and was a pleasure to speak to really good service !

Risposta di GO Outdoors - Hull
No wait at the till. We were picking up some running gear and Matthew was encouraging of exploits!

Risposta di GO Outdoors - Hull
A massive thank you to Jack (lad with the long hair) for helping in our hour of need! Our air tent tube has broke (suspect fault from the Euro hike range) anyway, with no spares in stock, jack did all he could to assist. He rummaged through old stock and found us an inner that he believed to be suitable. As dead stock and unidentified he was able to give us this for free. Whilst not exact, it's worked! Thanks so much Jack, you went over and above

Risposta di GO Outdoors - Hull
Very polite young man named Matthew, was super helpful with the items I needed to return due to no longer being required. I had not used them . He was very patient with me and in no time at all he was given the go ahead for my refund and everything was done. He was a very pleasant staff member. He has natural customer service skills .I came away with a good feeling for his retail journey.
I will hopefully see him again on my next visit . It's rare to find good staff so i am sure he will do very very well.

Risposta di GO Outdoors - Hull
I can not commend this branch of Go Outdoors highly enough. The service I received was outstanding, Katie went over and above to locate a part desperately needed for my damaged Berghaus Air Shelter which wasn’t an easy task. I had contacted Berghaus directly who were not helpful at all, I purchased the shelter from Go Outdoors so thought it would be straightforward and just be able to purchase the part on line but that wasn’t possible. It took Katie 2 weeks to locate the part but like a trooper rang me as promised to say it was on her next order for me. I can not thank her and another young lady who took the original call (Lauren I think) enough. What an amazing team. Outstanding customer service

Risposta di GO Outdoors - Hull
lewis was very helpful with the knives and advising what’s best with tents and that

Risposta di GO Outdoors - Hull
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.