What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
L'azienda ha risposto
Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you... Leggi di più
L'azienda ha risposto
Really great service from the Halifax store - rang and the bloke in the phone was really friendly (I really should have asked for a name so I could commend him personally!) then called down later to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Halifax (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Regno Unito
- 01422 413646
4,9
Eccellente
591 recensioni
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Le persone hanno visualizzato anche
Helpful and friendly service from Steve…
Helpful and friendly service from Steve and Jake. Always a good experience shopping here.
28 agosto 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Friendly and helpful
Was served by Steve and Alex who gave the usual very friendly and helpful service at Go Outdoors. Always a pleasure to shop here.
24 agosto 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Incredible service
I had a fantastic experience at Go Outdoors. I went in to buy a tent and ended up getting everything I needed for my trip. The staff were brilliant – really knowledgeable, friendly, and patient. They gave me great recommendations and helpful advice that made the whole process stress-free. The service was excellent from start to finish, and I left feeling confident with my purchases. Couldn’t have asked for better – I’ll definitely be coming back!
25 agosto 2025
Risposta di GO Outdoors - Halifax (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
They were very pleasant and helpful
They were very pleasant and helpful. Great shop.
20 agosto 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Ruck Sack.
I have bought a number of things over the last couple of weeks and everything that I have purchased has been the write things. The gentleman and lady that has helped me were extremely helpful as there was one instance that I couldn’t reach the top shelf and the gentleman did it for me.
6 agosto 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Halifax (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff
Knowledgeable and helpful staff, helping us to get the right product at the right price.
2 agosto 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
They had what I needed and were very…
They had what I needed and were very helpful and pleasent
16 luglio 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
They honoured my 2nd refund in the last…
They honoured my 2nd refund in the last 6months
Purchased a pair of PeterStorm walking shoes, both instances the sole had become detached from the main body of the shoe, I replaced them with a pair of Merrell.
9 luglio 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
d me was… I known his name he did not have beard
The member of staff who served me was very rude and annoyed like it was my fault the the tent a fault will not useing this store again I will travel 10 miles to Huddersfield instead very rude
2 luglio 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Thank you to Alex and Steve who helped…
Thank you to Alex and Steve who helped me with my purchases. What a credit they are to the store friendly helpful and definitely know their stuff.
Well done chaps .
24 giugno 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent Customer Service
In the Halifax store today we received excellent service. Both staff members were very friendly and helpful and enabled us to buy everything that we needed. They made our shopping experience very enjoyable, thank you.
25 giugno 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Steve and Alex are excellent staff
Steve and Alex are excellent staff. They have their customer service skill honed to perfection 👍 Thank you for being so helpful and chatty it makes the retail experience far easier if staff communicate so well 😁
23 giugno 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Halifax store
Steve was very helpful when we visited the Halifax store today. He had good product knowledge and was extremely welcoming and polite.
23 giugno 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My visit
Steve and Jake were very helpful throughout my visit. Advice was offered on the different types of hiking shoes and their features were explained which helped me with my choice. A very pleasant shopping experience.
21 giugno 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
The guys were so helpful and…
The guys were so helpful and knowledgeable , it was a real pleasure to shop in this well stocked smaller store. Prefer to return here than go to one of the bigger shops purely because of the excellent customer service.
2 giugno 2025
Non scritta su invito
Risposta di GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff in Halifax store were super…
Staff in Halifax store were super helpful. Very passionate - cannot fault them at all.
8 giugno 2025
Risposta di GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff at Halifax.
I ordered the item and it was in stock at Halifax. They had a bit of trouble finding it ,as I told them id ordered it and really it was a click and collect. This gave me time to browse. I found another jacket in the sale and purchased that as well. The staff were helpful with sizing on that brand as I haven't had that brand before.
3 giugno 2025
Risposta di GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The helpfulness of the assistants & the…
The helpfulness of the assistants & the price of the product I required
29 maggio 2025
Risposta di GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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