GO Outdoors - Grimsby (Express) Recensioni 

221
•
TrustScore 5 su 5

4,9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I went in to get a quality water bottle that had a bigger capacity than my existing one .I purchased an Oex one the same design as my smaller one . I was happy as it was half price too

L'azienda ha risposto

Valutata 5 stelle su 5

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. anche in
  3. Club di arrampicata
  4. Negozio di abbigliamento activewear
  5. Negozio di articoli per la corsa
  6. Negozio di biciclette
  7. Servizio di equitazione

Informazioni su GO Outdoors - Grimsby (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(221)

36.702 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great staff.

The wife & I popped into Go Outdoors Grimsby for a browse, and due to the friendly, helpful & knowledgeable staff members Heather & Carol we ended up spending £84. Makes such a difference having happy people serving rather than miserable, unhelpful ones.

6 febbraio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I went into the Grimsby Go Outdoors yesterday…

I went into the Grimsby Go Outdoors store yesterday to buy a pair of trousers as always Heather and Co was very friendly and patient with me helping me find the right pair. Sorry I can't remember the lads name who assisted me but 5***** to him for all his help yesterday! Thankyou.

3 febbraio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

New shoes who dis

Faye in the Grimsby store helped me find some lovely hiking trainers for my trip in Feb, really patient and knowledgeable!

1 febbraio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Grimsby Store A+++

Rachel in the Grimsby store helped us well and advised us on the purchase of a new Rab parka for my wife. In fairness we have never had anything other than first class service in the GY store. Nothing is ever too much trouble and the staff there go above and beyond and give advice and recommendations based on personal experience.

28 gennaio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The service given today by Rachel was…

The service given today by Rachel was amazing, she’s really helpful and in depth with ensuring you get the best equipment for your adventure. I would encourage people to go to that store with the service provided today. I look forward to returning.

24 gennaio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff so helpful and friendly

Looking for walking boots and Heather? (Branch manager I think) helped enormously with sizing and quality advice in such a friendly way. The Grimsby branch will continue to be my first port of call for all things outdoors 👍

13 gennaio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The assistant couldn't have been more…

The assistant couldn't have been more helpful, gave some fantastic advice, very knowledgeable on item i was duying,nothing was to much trouble, was extremely personable, friendly.

14 gennaio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The excellent advice given by Heather.

9 gennaio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I called into Go Outdoors Grimsby

I called into Go Outdoors a week ago to get some thermals. I was greeted with a smile from Heather. She pointed me in the direction of the clothing I wanted. I chose whet I needed and Heather served me at the till. I always feel that the staff help and guide me to what I need.
Heather and the other staff go well beyond what is required of the and are all an asset to the company

5 gennaio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service and product knowledge by…

Great service and product knowledge by clerk 001 and courteous will definitely revisit this store again before anywhere else

8 gennaio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in to shop for walking boots

Went in to shop for walking boots, wasn't sure what to go for after browsing for a while was greeted by lovely lady called Carole who spent time with me and was extremely noligable about different makes of boots,sizes and how to look after them. I've been back to buy walking socks served by carole again and actually remembered me from before,this lady goes above and beyond to make sure you have the right product and fit truly professional in everyway will be returning with gift card, thank you so much for all your help.

13 dicembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Pleasant experience

The lady that served me (heather) was really helpful and pleasant and did a fantastic job. thank you

20 dicembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Weather proof coat

Staff were polite, kind, helpful and non judgemental.
They knew thier stuff and were able to advise me on products.
My coat is wind and rain proff so warm and dry. Even on the beech in December.

18 settembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Knowledgeable

We went in this store to buy a waterproof coat and a fleece,we were greeted by Faye she was very friendly and exceptionally knowledgeable and helpful for me to find correct size highly recommend this store and its staff well done

30 novembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Staff, who are so pleasant and helpful

I received a price match from Go Outdoors on line yesterday, I popped into my local Grimsby Go Outdoors Express shop to place my order today, I have got to say the Lady who I think is the manager there is always so pleasant and helpful, she certainly goes out her way to make sure you are aware of any Go Outdoors purchase options that are available, she is a credit to your company, as are the other staff members at this branch. I would certainly recommend using this Express Outlet.

26 novembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Go Outdoors Grimsby

I have just returned from Go Outdoors Grimsby
I purchased a Berghaus Maitland Jacket , I have purchased for there in the past and the service hasn't change , simply excellent! Heather and her staff are always helpful and never pushy they give the best advice when required pricing is always competitive , products are good , when we left the store we said how refreshing it is to go somewhere to shop where people are social and polite and make you feel wanted and valued customers at a time when everywhere else is doing a nose dive. There's a reason their reviews are so good, also the good news is they are expanding their stores to take on more of the company's range like Rab in the near future.
If you need advice you will be in the right place

26 novembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ordered on line and collected from the…

Ordered on line and collected from the Grimsby Store served by a lady called Heather so friendly polite and professional made things easy ⭐️⭐️⭐️⭐️⭐️

21 novembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service, ladies today was very helpful! Will definitely be returning.

19 novembre 2025
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Logo di GO Outdoors - Grimsby (Express)

Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent help

Fantastic service and help by Kath in the Grimsby branch when I was struggling with an issue with walking boots.

15 novembre 2025
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking in to a great experience…

I called in for some new walking boots and trousers on a Sunday afternoon having looked at various stores for good quality boots.

I have odd sized feet and wanted a half size boot but after Carole’s excellent advice to upsize I tried a size up and they fitted marvellously.

She also noticed an imperfection on them as I went to pay and said she would find another pair. Both shop assistants also checked my membership status and applied my discount as well as advised that is if I wear them in around the house, and at any point I’m unsatisfied with the fit, I can return them to the shop for a full refund.

Overall, a very pleasant experience and I even managed ti find a pair of trousers, which I have until now not been able to.

Will definitely return, thank you

9 novembre 2025
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Logo di GO Outdoors - Grimsby (Express)

Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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