GO Outdoors - Grimsby (Express) Recensioni 

214
TrustScore 5 su 5

4,9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came in on behalf of the company I work for, supporting a homeless individual, I was shown so much compassion from the beginning. Heather was incredible in guiding me, supporting me and getting my s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothin... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Grimsby (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

214 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(214)

34.600 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I came in on behalf of the company I…

I came in on behalf of the company I work for, supporting a homeless individual, I was shown so much compassion from the beginning. Heather was incredible in guiding me, supporting me and getting my signed up as a member. Great service.

28 agosto 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I forgotmy membership card so I phoned…

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store and Heather come over straight away and asked could she help an she helped me out so much. Heather found the 2 rucksacks the 4 camping mats and the cooker I needed, within minutes I was in and out. Heather was incredibly polite and helpful she deserves 10 stars not 5 thank you Heather.

21 agosto 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Absolutely brilliant service by the…

Absolutely brilliant service by the staff at Grimsby Go Outdoors. We both needed walking shoes for fishing and walking the dog etc. A very friendly reception from the staff.
Jamie attended to my husband and Rachel helped me with my fitting. They went to great efforts to find the best shoes at a decent price. As I am disabled, and have puffy feet. Rachel was very knowledgable about what pair would be good for me and took time to check if they were comfortable. Heather, the manager was very helpful and said we could return them (unmarked) for a refund within 28 days if we were not happy.
Nothing was too much trouble and we felt valued as a customer.
This is service at the top end and more stores should adopt this. We used to get this sort of attention years ago but it is now few and far between.

15 agosto 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Heather was lovely and very helpful

Heather was lovely and very helpful. An asset for the company *****

11 agosto 2026
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Risposta di GO Outdoors - Grimsby (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The store had plenty of choices

The store had plenty of choices, well priced and staff are friendly

27 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fabulous time.

What a wonder experience I had at the go outdoors in grimsby on Saturday. I was served by an amazing woman called Rachel. Who had a wealth of knowledge about camping(she is an avid camper her self). Rachel and the other staff were friendly extremely helpful and not pushy. It was a one on one experience even though their were other customers in the shop Rachel focused on my needs until we were finish. This is very rare to find nowadays. Nothing was to much trouble for them and Rachel gave me a shed load of advice regarding suitable campsites. Our daughter is disabled and Rachels advice was brilliant. We will definitely go back and buy our camping gear from this shop. I'll make sure its a Saturday though as I was informed Rachel is the oldest Saturday girl in the shopping center 😀 fab service and fab experience.

25 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Faye was excellent gave us plenty of…

Faye was excellent gave us plenty of help and was great advising on hiking boots for my kids. Would recommend

26 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always grateful service heather is…

Always grateful service heather is always kind

17 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We visited the store and Carol spent…

We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothing was any trouble. I’ve run a business for 20 years and employ staff in a customer service role so my expectations are high and Carol exceeded them. Go Outdoors, you have a little gem of Carol as she was exceptional. Needless to say all items purchased so very happy! Don’t shop online, go speak to real people like Carol who knows her stuff and get quality products.

12 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Professional

Professional, approachable and importantly helpful staff, always a pleasure shopping here

11 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by Heather and Faye today…

I was served by Heather and Faye today and as always she was so helpful in helping me with my purchase . That's why I buy lots of my outdoor clothing

7 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful and knowledgable staff

Good helpful advice and help by both members of staff Faye and Heather

10 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service online and instore

Simple online ordering process and convenient to collect in store. Staff are always helpful and efficient

22 giugno 2026
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Risposta di GO Outdoors - Grimsby (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was served by Heather today and as…

I was served by Heather today and as always she was so helpful in helping me with my purchase . That's why I buy lots of my outdoor clothing and shoes from there.

6 luglio 2026
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Logo di GO Outdoors - Grimsby (Express)

Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Kat and Faye were really helpful and…

Kat and Faye were really helpful and helped me choose what I was looking for

2 luglio 2026
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Risposta di GO Outdoors - Grimsby (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Rachel and Heather in the Grimsby store…

Rachel and Heather in the Grimsby store made my experience so easy and were very welcoming and helpful with what I needed.

27 giugno 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I have been a customer for considerable…

I have been a customer for considerable time and each time I have been professionally helped and found excellant products I needed.
Recently assistants Angela and Heather have been brilliant thankyou very much.

20 giugno 2026
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Risposta di GO Outdoors - Grimsby (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff at Go Outdoors Express…

The staff at Go Outdoors Express Grimsby are always extremely helpful and friendly and ready to offer expert advice. This visit was no exception. Thank you.

20 giugno 2026
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Logo di GO Outdoors - Grimsby (Express)

Risposta di GO Outdoors - Grimsby (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Faye was excellent.

Faye was excellent help today. She was engaging and very genuine the whole time throughout my visit. She offered expert advice when needed and wasn't pushy or overbearing at all. I would heartily recommend both Faye and Go outdoors express to anyone considering their next hiking/camping related purchase.

5 giugno 2026
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Risposta di GO Outdoors - Grimsby (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

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