GO Outdoors - Exeter Recensioni 

4400
TrustScore 5 su 5

4,8

Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB


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Valutata 5 stelle su 5

Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service in the shoe department. I was served by Lewis who was very patient, helpful and professional. I tried on loads of different styles and sizes before finding the perfect pair. I r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Today we were served by Lewis. He approached us and asked if we needed any help. He was incredibly helpful, knowledgeable on products we needed help buying but also he was very polite. His customer se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alfred was very helpful and informative in helping my son choose hiking gear for a big trip to Morocco. He was very knowledgeable and explained everything very well.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Exeter

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Regno Unito

  • 01392 531855

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
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4,8

Tutte le recensioni

(4400)

36.389 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Larry was really helpful and patient

Larry was really helpful and patient. He made sure I bought the correct product for me, and I was completely clueless so he was super helpfuland knowledgeable. 10/10.

24 luglio 2026
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Risposta di GO Outdoors - Exeter

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

We had difficulty in finding the camping fridge we wanted to purchase. Unfortunately the one we wanted wasn't in stock. We spoke to a member of staff, Harry, he helped us to find something similar . He was very helpful abd kind.

13 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We had a customer

We had a customer, we had a service person called Lewis, who helped us with finding my daughter some walking routes. He went up and beyond the requirement needed by staying with US for an hour and getting as lots of different shoes and sizes. It was polite and helpful and very, very courteous.

20 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff member very helpful

19 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Harry really helped us out 👍

Harry really helped us, going out of his way to sort out an issue with returning an item and then helping us find the other things we needed to buy in store. Thank you!

19 luglio 2026
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Risposta di GO Outdoors - Exeter

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Customer service provided by Lewis was…

Customer service provided by Lewis was amazing! He went above and beyond to make sure we got the right walking shoes and showed incredible lived experience which was very reassuring, thankyou Lewis!

19 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Igor at the Exeter Go Outdoors was very…

Igor at the Exeter Go Outdoors was very helpful and knowledgeable. He helped to point me in the right direction with fishing and answered all of my questions.

18 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

Spent over £300 and got discont with go…

Spent over £300 and got discont with go card,but got none with the caravan and motorhome club,beware

18 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

This was my first visit to Go Outdoors…

This was my first visit to Go Outdoors Exeter, to buy my first pair of walking boots. I was served by Alfred who was approachable, friendly and very helpful. He gave me advice and knew his stuff. I felt as if I was in good hands and was very pleased with my purchase. Thanks to the amazing way Alfred took care of me today, I'm now going to become a member and shop here again.

18 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service from Sam T at Exeter

Great service from Sam T at Exeter

16 luglio 2026
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Risposta di GO Outdoors - Exeter

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

5* Alfred

Alfred did very well helping me to find the right sort of walking boot. Thank you.

15 luglio 2026
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Risposta di GO Outdoors - Exeter

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sam T at Exeter

Today I was served by a very helpful and informative employee, Sam T at Exeter Marsh Barton, he offered good service and recommendations, a great ambassador for Go Outdoors.

15 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Great helpful knowledgeable service from Larry.
Please give him credit!

8 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Summer was a really good sales…

Summer was a really good sales assistant. We had issues getting the Klarna to work but she handled it really well.

11 luglio 2026
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Risposta di GO Outdoors - Exeter

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Took my grandson to buy fishing hooks …

Took my grandson to buy fishing hooks and bait. We are complete beginners, Robbie talked us through what we needed and taught us both, in great detail, how to use the equipment, even how to knot the hook onto the line, easy to follow instructions, giving me and my grandson confidence which enabled him to have a wonderful afternoon fishing! Thankyou for your time, support and expert knowledge!

4 luglio 2026
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Risposta di GO Outdoors - Exeter

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Brilliant Staff…

I went in to GoOutdoors and wanted to browse. In many stores like this, the staff are pretty apathetic and don’t really engage. A young lady passed me to Harry, who was very knowledgeable about roof tents and boxes. Sam helped me with tables and a fridge and Alfred - who was on the checkout - was superb. They were all engaging, knowledgeable and very helpful and any store would benefit from having staff like those at GoOutdoors Exeter. Well done to all and thanks.

2 luglio 2026
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Risposta di GO Outdoors - Exeter

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

At your Exeter

At your Exeter, Marsh Barton, branch I was assisted by one of the Store Colleagues called Larry to purchase hiking boots. He was super helpful and used previous customer experiences to aid me in buying boots that suit my needs. I eventually decided to go up size and am genuinely very happy with my choice.

1 luglio 2026
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Risposta di GO Outdoors - Exeter

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Robbie in the Exeter fishing section

Robbie in the Exeter fishing section, was excellent. We had no idea what we needed. He knew the local area and advised what we'd need. Walked out with good quality fairly priced equipment. Now happily fishing the canal. Perfect

27 giugno 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Alfred at the Exeter Branch was great

Alfred at the Exeter Branch was great! He brought me all the walking shoes I asked for and was very friendly and knowledgeable. Nothing was too much trouble! He gave sound advice and was very helpful and patient. An excellent member of staff!

28 giugno 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were helped by Alfred at the Exeter…

We were helped by Alfred at the Exeter branch - knowledgeable, polite - a pleasure.

28 giugno 2026
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Risposta di GO Outdoors - Exeter

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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