GO Outdoors - Exeter Recensioni 

4400
TrustScore 5 su 5

4,8

Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB


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Valutata 5 stelle su 5

Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service in the shoe department. I was served by Lewis who was very patient, helpful and professional. I tried on loads of different styles and sizes before finding the perfect pair. I r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Today we were served by Lewis. He approached us and asked if we needed any help. He was incredibly helpful, knowledgeable on products we needed help buying but also he was very polite. His customer se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alfred was very helpful and informative in helping my son choose hiking gear for a big trip to Morocco. He was very knowledgeable and explained everything very well.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Exeter

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Regno Unito

  • 01392 531855

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
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4,8

Tutte le recensioni

(4400)

36.151 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer care by Lewis

We were served by Lewis and he was so professional, polite, courteous, and helpful. He balanced supporting with giving us space and time.

He could not have provided better customer care.

10 agosto 2026
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Risposta di GO Outdoors - Exeter

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you Robbie for helping me choose…

Thank you Robbie for helping me choose the right tackle for carp fishing. I hope to use it soon with my son.

5 agosto 2026
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Risposta di GO Outdoors - Exeter

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sofiia was extremely helpful at finding…

Sofiia was extremely helpful at finding the right shoes for the children, despite the shop being very busy - even finding some that were hidden in the right colour. Thank you!

9 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Buying an ebike

We went to buy a bike, near the end of the day quite near to closing time but Josh was extremely helpful and patient, gave us all the information we needed and we bought the bike, very happy customers. All staff were very helpful.

9 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service and good value…

Excellent service and good value products

25 luglio 2026
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Risposta di GO Outdoors - Exeter

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 3 stelle su 5

Camping chairs had been used!

We visited the Exeter store and purchased 2 x Kentucky chairs. Unfortunately when we got home we realised that the chairs had been used. They were covered in grass and one chair had a child's sticker on it.

7 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing advice

Amazing advice, and endless patience with us explaining everything. Thank you

9 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Paul helped us and talked about the…

Paul helped us and talked about the zempire air shelter that we purchased. With out his help and understanding, I’m not sure we would have purchased it. Thank you Paul for helping us make the right decision.

7 agosto 2026
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Risposta di GO Outdoors - Exeter

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sofiia could not have been more helpful

Having had great service from Lewis yesterday in buying a pair of walking boots, I came back again today for a pair of summer trainers. Sofiia could not have been more helpful, cheerfully rushing to get various sizes and models from the store for me and for three other customers at the same time, and also providing knowledgeable advice! Going by my experience, the staff are great ambassadors for the business!
Dawn Perkins

7 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service by Sam T.

I was served by Sam T. who was very helpful and made sure I could find exactly what I was looking for. Excellent customer service!

6 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpfull staff, great prices and good quality

Very helpfull staff, good quality products at great prices. Sofiia in the Exeter store was very helpful, efficient and knowledgeable

2 agosto 2026
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Risposta di GO Outdoors - Exeter

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Larry was absolutely brilliant

Larry was absolutely brilliant! Couldn’t have asked for better customer service! Helped over the phone when the tent I wanted was out of stock. Advised on a different one and put it aside for me.
Sort out my order super fast in store as I was in a rush for an appt! THANK YOU :)

4 agosto 2026
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Risposta di GO Outdoors - Exeter

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Perfect!

Lewis was really helpful and must have got about 1 million boxes from the back for me - sorry! Found the perfect ones thanks to him!

2 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I received excellent helpful advice

I received excellent helpful advice & service on a busy Saturday from Lewis in the footwear department. I had to try several different makes to achieve a suitable fit. He was patient and genuinely keen to help. I purchased 2 pairs of shoes and 2 pairs of socks. This is the second time in 3 weeks I have shopped here - that was also a very positive experience. In total I spent around £350. Keep up the good work!

1 agosto 2026
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Risposta di GO Outdoors - Exeter

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Sofia was excellent at helping us to…

Sofia was excellent at helping us to buy walking boots for our daughter today. Friendly, patient and offering good advice. Thank you Sofia. Would recommend 😀

31 luglio 2026
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Logo di GO Outdoors - Exeter

Risposta di GO Outdoors - Exeter

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Always a great service and excellent…

Always a great service and excellent selection of products across the ranges

16 luglio 2026
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Risposta di GO Outdoors - Exeter

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was helped in store by a lovely lady…

I was helped in store by a lovely lady called Sofiia. Nothing was too much trouble - her guidance was great concerning my son and obtaining the right size wetsuit.
He listened and was guided by her when trying multiple sizes and we found the correct one with no meltdowns!!

29 luglio 2026
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Risposta di GO Outdoors - Exeter

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Harry and Cody were really helpful

Harry and Cody were really helpful. Excellent customer service, very friendly and knowledgeable!

27 luglio 2026
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Logo di GO Outdoors - Exeter

Risposta di GO Outdoors - Exeter

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very Helpful service

We were served on Sunday 19th July by Sam T. He was very helpful and even offered to carry our heavy tent to the car .

19 luglio 2026
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Risposta di GO Outdoors - Exeter

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

We popped in for a T-shirt and left with three. There was a good stock of gear in my husband’s size and we were served by Summer who was friendly and very helpful. She opened up a fitting room so he could try things on and served us at the till when we had made our choice.
Summer was great! We both very much enjoyed our shopping experience and will definitely be back soon.

25 luglio 2026
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Risposta di GO Outdoors - Exeter

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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