GO Outdoors - Erdington Recensioni 

2815
TrustScore 5 su 5

4,8

Ravenside Retail Park, Kingsbury, B24 9QB Erdington, GB


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Valutata 5 stelle su 5

I was preparing to climb Killi and being a first time hiker I had to get all the gear. Noah and Millie were fantastic, really supported me to get me what I needed and advised how to layer up. Noah, in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing service from GO Outdoors Erdington! Siobhan was absolutely incredible — so kind, lovely, friendly and genuinely helpful. She took the time to listen to exactly what I needed for my camping t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Dont bother ordering on line wlith these i ordered some poles for my awning and was told they would be delivered in 2 days.3days later i got an email saying they cancelled my order but didnt explain w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Emma from Go outdoors Erdinton Birmingham is an absolute credit to Go outdoors. She was knowledgeable in the query I had and solved it straight away. The store is amazing and the staff there are so ni... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Erdington

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Ravenside Retail Park, Kingsbury, B24 9QB, Erdington, Regno Unito

  • 01213 123719

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2815)

35.808 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We went shopping for a pair of walking…

We went shopping for a pair of walking shoes today which we found thanks to your amazing sales person Rhiannon her knowledge of the products was outstanding and she found the perfect shoe for me .

17 giugno 2026
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Risposta di GO Outdoors - Erdington

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff were really helpful on giving…

The staff were really helpful on giving advice and we asked a few of them and they were all excellent. This is why we wanted to go to a real shop rather than buying online. Will definitely be going back.

6 giugno 2026
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Risposta di GO Outdoors - Erdington

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent helpful and polite in every…

Excellent helpful and polite in every aspect Emma certainly knows her to treat her customers would highly recommend her for any advice

11 giugno 2026
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Risposta di GO Outdoors - Erdington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Shauni + Sophie were very polite and…

Shauni + Sophie were very polite and helped me purchase the right climbing Harness that i needed. Loverly staff, i will definitely visit again 😁

10 giugno 2026
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Risposta di GO Outdoors - Erdington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Perfection

28 maggio 2026
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Risposta di GO Outdoors - Erdington

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service. Was unsure if a product was right for me. Emma gave me a full demonstration and went above and beyond

10 giugno 2026
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Risposta di GO Outdoors - Erdington

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff.
A fantastic range of stock.
The member of staff that was brilliant was a gentleman called Fox short for Foxlivili I think, who helped us and got us a trolley and advised. We also had a very nice girl on till called Millie. Both were a credit to the company.

7 giugno 2026
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Risposta di GO Outdoors - Erdington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly service

What lovely service today from two staff members Sophie and Emma.
Going to my first festival Emma advised on a tent that was suited to my budget and took it to the tills while I looked for my other items, Sophie on the Till was very friendly and helpful.
Will definitely return to this store.

8 giugno 2026
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Risposta di GO Outdoors - Erdington

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Exceptional Customer Service

I went shopping last minute for a driveway awning kit, air bed and lights as well as other camping equipment. The staff were extremely helpful and made sure I had the correct driveway kit for my awning. I was pleased with all of my purchases and the customer service.

5 giugno 2026
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Risposta di GO Outdoors - Erdington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I love my chair

I love my chair! We got some great camping bits, Friday 5th June, the staff were really really helpful! Thank you!

5 giugno 2026
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Risposta di GO Outdoors - Erdington

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff were very helpful and had…

The staff were very helpful and had good knowledge thank you Liam and olliver

6 giugno 2026
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Risposta di GO Outdoors - Erdington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Visited the GO Outdoors in Erdington…

Visited the GO Outdoors in Erdington today and all the staff were very helpful and knowledgeable. Special mention to Liam, he was more than happy to help with all of our queries and helped with our choices on various different camping equipment.

6 giugno 2026
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Risposta di GO Outdoors - Erdington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Thank you Sophie for being very helpful…

Thank you Sophie for being very helpful and providing the best customer service and making shopping for our purchases a pleasure.
Well done Sophie, keep up the good work 👏 🙌 👍

4 giugno 2026
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Risposta di GO Outdoors - Erdington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walked in unsure, walked out confident

Lots of great help from Emma, she gave helpful suggestions on what items to get, including high quality backpacks and how to maximise space and minimise weight by selecting the right items to go with it.

5 giugno 2026
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Risposta di GO Outdoors - Erdington

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great place to go

Great place to go. Dangerous for me as there’s always so many deals to be had, got to be my favourite shop

1 marzo 2026
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Risposta di GO Outdoors - Erdington

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Amazing help from Fox Civiu Terimte

I visited Go Outdoors on Sunday to purchase items for my daughters Duke of Edinburgh expedition. I'd been to a few different stores and looked at items on online so by the time I got to Go Outdoors I was completely overwhelmed. A member of staff- Fox Civiu Terimte noticed us straight away and came over to help. My goodness I have never experienced customer service like it. He was amazing! So knowledgeable about every item, gave recommendations without being pushy, gave us tips on how to save money within the store and generally just lifted our spirits! Nothing was too much trouble and the rucksack fitting was invaluable. He was such a blessing, we couldn't thank him enough. We got everything we needed and feel prepared for the expedition next week.

31 maggio 2026
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Risposta di GO Outdoors - Erdington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Genuinely over the moon with the service i received from Fox.

I don't normally leave reviews, but after the service I received from Fox Livili Terimte, I felt I had to make an exception.

At 46 years old, I can honestly say that Fox is the most helpful shop assistant I have ever come across. From the moment I spoke with him, he was incredibly friendly, professional, and genuinely interested in helping me find the right product rather than simply making a sale.

His product knowledge was outstanding. He knew every detail about the item I was purchasing and took the time to answer all of my questions thoroughly, ensuring I was completely confident in my decision. Nothing was too much trouble, and his customer service was second to none.

In a world where great customer service seems increasingly rare, Fox is a real credit to the company. If every employee provided the same level of service, customer satisfaction would be through the roof.

A genuine 5-star experience from start to finish. Thank you, Fox, for your help. It was very much appreciated.

this kind of service should be recognised by Go Outdoors as he is an absolute asset to them.

1 giugno 2026
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Risposta di GO Outdoors - Erdington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fox,Brad and Liam provided a great…

Fox,Brad and Liam provided a great customer service today. I came in looking to buy a roof tent and all 3 helped. Brad and Liam also helped put it in the back of my van and were very helpful. Thanks!

30 maggio 2026
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Risposta di GO Outdoors - Erdington

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very good service from Liam who helped…

Very good service from Liam who helped us with our decision on buying a tent. And also carried it to till Very polite young man. also Katie who was helpful at the till

30 maggio 2026
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Risposta di GO Outdoors - Erdington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Bought a tent and accessories from this…

Bought a tent and accessories from this go outdoors. Great deal will defo use there services again. Staff were all brilliant but especially Liam. Very knowledgeable on camping and gave some great advice and help. Wouldn’t recommend these guys enough.

30 maggio 2026
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Logo di GO Outdoors - Erdington

Risposta di GO Outdoors - Erdington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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