Staff very friendly and helpful. Great choice of products, prices good for Go outdoors Card holders. Online needs tweeted, online saying card expired when it wasn't. Checked in store and was told it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was in store to collect a parcel that UPS had dropped off there, then I got distracted and started looking around! I was served by three different members of staff, all of whom were friendly, courte... Leggi di più
L'azienda ha risposto
It is a nice big shop with gear for different outdoor activities. It is always nice to just browse the shelves and it's very likely that one will find something needed or a good present, especially on... Leggi di più
L'azienda ha risposto
Such a variety of reasonably priced necessities for any adventure. The discount really helps. Jane on the till was patient and helpful
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- Negozio di abbigliamento activewear
- Negozio di biciclette
- Club di arrampicata
- Servizio di equitazione
- Negozio di articoli per la corsa
Informazioni su GO Outdoors - Edinburgh
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, Regno Unito
- 01313 706885
4,8
Eccellente
3K recensioni
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I came in looking for a jacket I was…
I came in looking for a jacket I was having trouble navigating my self around the store when a very kind employee called Enzo assisted me. He was very kind and helpful I just had to come and leave a review. I’ll definitely be returning to this store it makes shopping in store more of a pleasant experience. Thank you Enzo!
13 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Lovely service on my last visit
Lovely service on my last visit! Need new waterproofs and Evan did a great job informing me about the jackets and trousers. He really knew his stuff! Feeling extra confident for my West Highland Way hike! Thanks Evan
14 maggio 2026
Risposta di GO Outdoors - Edinburgh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Edinburgh
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Apart from the range of goods
Apart from the range of goods, the excellence of the service. Helen was both efficient and very friendly.
16 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I’ll be back!
I went into Go Outdoors to get advice and gear for my charity trek to the Himalayas in November. Helen helped me pick the right boots with care, interest and a lot of knowledge. She also served us at the till and helped me set up my Club Membership. I was really apprehensive and Helen made it easy and straightforward. I’ll definitely be back!
16 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Edinburgh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great bike in great price
Great bike in great price - if you’re a member which is only £5 a year and if you’re outdoor enthusiast it’s way worth.
8 maggio 2026
Risposta di GO Outdoors - Edinburgh
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Markus was so helpful as a cashier- had…
Markus was so helpful as a cashier- had a great experience at go outdoors and he encouraged me to sign up as a member which saved me so much money! Thank you so much!!!! Would highly recommend
14 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Getting older in age I could be classed…
Getting older in age I could be classed as grumpy and really poor customer service has become the norm.
I have received such a great shopping experience from Stuart with selection of boots, explanation of the technical parts to each boot I was looking at and even tips on how to tie the lace.
Great guy and really appreciated. Thank you Stuart.
12 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We popped into Go Outdoors Edinburgh I…
We popped into Go Outdoors Edinburgh I was looking for a lightweight waterproof jacket and walking boots for hubby - Helen was extremely helpful with advice regarding the walking boots - thank you.
11 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Goods on display on wrong prices not…
Goods on display on wrong prices not having much of what you can get online and returns
5 maggio 2026
Risposta di GO Outdoors - Edinburgh
Thank you for your review.
We are sorry to hear that you have experienced an issue with displayed pricing. We have contacted you via email to get further information, to enable us to investigate and escalate this correctly, please check your inbox for our email shortly.
Kind regards
Go Outdoors Customer Care Team
Boots department were top notch
I came in looking to return some faulty boots I bought at a different Go Outdoors and they were really helpful, no fuss at all. I could get the credit back and with it I bought a different pair.
Rain and Helen clearly knew their stuff and helped me choose. Super friendly and, unlike other places I've been, I didn't feel under pressure at all. Can't speak for the rest of the Go Outdoors (it's pretty big!) but the boots department were great.
11 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Edinburgh
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
“I would definitely shop with you…
“I would definitely shop with you again. I’m over the moon with my daughter’s purchases the quality is amazing. A little pricey, but with the membership card I saved myself loads. I’m so happy with everything and will continue to shop with you again.”
30 aprile 2026
Risposta di GO Outdoors - Edinburgh
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Splendid service
Splendid service. Of particular note is Jane on the checkout who was thorough and funny. Thanks.
6 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Jane gave us great service today!
6 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Duke of Edinburgh kit
Stuart got us a tent, a mat, a jacket and trousers. He did a great job
2 maggio 2026
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Risposta di GO Outdoors - Edinburgh
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
My wife and myself came to GoOutdoors…
My wife and myself came to GoOutdoors today 29/4/26 looking for new boots. Was helped by a young girl (sorry didn't get your name). Had a good chat about different boots etc and we both found what we wanted. She also took our boots to the check out to allow us a look around the store with having to carry them around with us. When we went to checkout where Jane explained return policy if required. Really impressed with both members of staff who know their stuff.
29 aprile 2026
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Risposta di GO Outdoors - Edinburgh
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Great sale bargains
Well stocked. Picked up a great Hunter parka long jacket in the sale. Saved £125
27 aprile 2026
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Risposta di GO Outdoors - Edinburgh
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Ordered jacket for store collection
Ordered jacket for store collection. Arrived within 3 days and process went smoothly. Happy with purchase.
20 aprile 2026
Risposta di GO Outdoors - Edinburgh
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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