GO Outdoors - Clydebank Recensioni 

3185
TrustScore 5 su 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB


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Valutata 5 stelle su 5

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Clydebank

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • 79 Livingstone Street, G81 2XA, Clydebank, Regno Unito

  • 01414 062665

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3185)

34.900 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We found some amazing deals today

We found some amazing deals today! Susan, who served us at the counter, was very polite and knowledgeable. Susan made our visit amazing!

14 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fast and easy.

Easy use website, used click and collect and was ready same day.

6 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Order online after stock lost in store

Order tent footprint and carpet package off website. Received quickly. But only had to buy it online because Clydebank and Coatbridge showed stock but couldn’t find the item.

6 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I enjoy going into go outdoors and see…

I enjoy going into go outdoors and see what I can buy love it and the staff really help you

5 luglio 2026
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Risposta di GO Outdoors - Clydebank

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great price fits well

Great price fits well

28 giugno 2026
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Risposta di GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The customer service was impeccable

The customer service was impeccable, I was welcomed by Scott after asking for help with boots- very kind and patient!
Very busy and organised store, so very pleased the service so personable

12 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Big shout out to Chris R 🙌

Big shout out to Chris "mohawk" Ross on helping us confirm that the Berghaus Adhara 700xl was the tent for us. We are seasoned campers and were looking for a bigger tent to add to our collection for longer trips. Chris spent time with us and explained everything. Top guy with no sales pressure at all. In fact, so much so, we also came away with the Berghaus Adhara 300! Also a shout out to Chloe on the tills. Great shopping experience!

11 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Outstanding customer service

Ii was assisted with a girl called Sophie. Customer service was outstanding. She's a credit to go outdoors!

11 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served today by Chris

Served today by Chris , great knowledge of camping set up and went with his advice.

11 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fantastic service from all the staff…

Fantastic service from all the staff especially chris

11 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Had a pair of Merrell Goretex boots…

Had a pair of Merrell Goretex boots that had failed me on a hiking trip to Bute. Soggy wet feet were not what I expected!
I dealt with Alan in the Clydebank branch and he was so good. Such a nice man with old fashioned manners. He offered me the choice of swapping for another style/brand. I went with a straight replacement and left the shop very happy.

10 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ross C was awesome

Ross C was awesome, knowledgeable,patient and a king among men of the cycling retail side.
Go outdoors have won a watch employing this chap. 10/10

8 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Split Tent Poles

I had some split tent poles that I noticed from my last camping trip. On visiting Go Outdoors a worker called Chris R said no problem, he can fix them by Thursday. I got a phone call at 1pm on the Thursday saying they were replaced and all connected with the others. Fantastic guy and excellent customer service. All the other staff I met were all great as well.

9 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 1 stelle su 5

GO OUTDOORS, not the best online experience.

Still having problems online

I have tried for 5/6 Days now to purchase Men's Borg Fleece Jacket
SKU:000878134,Colour:Black, Size:L
I have a membership card, the website is not accepting that I have one, the site,
If you would prefer to speak to someone you can call us on 0330 008 1555. Automated with no facility to speak to a human being, so dissapointed with this, the shop will not get the items i want, they have assured me that the email and card are paired. NOT VERY HELPFUL.

9 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thank you for your review.

We are sorry to understand that you are experiencing issues with placing an order online using your membership. So our team can investigate this further for you, we have reached out to you via Trustpilot to request your contact details so we can look into this.

We look forward to your reply.

Kind regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Tent poles

We went in today to get some tent poles fixed and we were served by David C. He was very helpful and went above and beyond to help us out. Great customer service and very knowledgeable about the products on the shop floor. David is a credit to the store! Thanks mate!

8 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by May and Suzie

Served by May and Suzie, extremely good customer service. Thank you from Australia

8 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Top class service from Ciaran and colleagues at Clydebank Branch🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🏃‍♂️👏

I went to Clydebank branch to pick up a water proof Jacket and trousers. The staff were very knowledgeable and helpful. At checkout I had a " love2shop" voucher, but was unable to activate it.
Ciaran on check out checked my phone and found I had'nt logged into the vouchers security set up. He talked me through it, and I was able to make my purchases.
Ciaran, as well as all the staff on the shop floor were top class and could'nt do enough to help me.
10 out of 10 from me! Well done guys and girls!🎊👏👏👏👏🏴󠁧󠁢󠁳󠁣󠁴󠁿🏃‍♂️

7 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I don't normally leave reviews

I don't normally leave reviews, but the service I received from Laurence at GO Outdoors today absolutely deserved one.

I came in looking for hiking trainers that were water-resistant, breathable, and had really good grip. Laurence listened carefully to what I needed, talked me through the different options, and never once made me feel like he was trying to rush me into a sale.

What really stood out was that after I'd tried on one pair, he took the initiative to bring over two more pairs that he thought would suit my needs even better. He wasn't asked to do that—he simply wanted to make sure I left with the right boots. One of those pairs turned out to be exactly what I was looking for, and I'm genuinely delighted with them.

Laurence was knowledgeable, patient, approachable, and clearly takes real pride in helping customers. It's becoming increasingly rare to receive service that feels so personal and genuine, and he made the whole experience enjoyable from start to finish.

People like Laurence are the reason customers come back. He's a real credit to GO Outdoors, and I sincerely hope his hard work and attitude are recognised because employees like him make a lasting impression.

Thank you again, Laurence. You turned what could have been a straightforward shopping trip into an excellent customer experience.

7 luglio 2026
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Risposta di GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I had a fantastic experience at GO…

I had a fantastic experience at GO OUTDOORS Clydebank when purchasing a roof tent. Chris was absolutely excellent from start to finish. He was friendly, knowledgeable and took time to check the roof tent was fitted safely. I would highly recommend GO OUTDOORS for anyone looking for quality gear and outstanding service.

26 giugno 2026
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Risposta di GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Chloe was absolutely brilliant she is…

Chloe was absolutely brilliant she is such a cheery person the only person in here serving with a smile .

4 luglio 2026
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Risposta di GO Outdoors - Clydebank

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

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