Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... Leggi di più
L'azienda ha risposto
Lucy and her colleagues assisted us with purchase of waterproof trousers today. They went way beyond the call of duty in searching for appropriate sizes and products. Quiet, confident and cheerful hel... Leggi di più
L'azienda ha risposto
Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Clydebank
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
79 Livingstone Street, G81 2XA, Clydebank, Regno Unito
- 01414 062665
4,9
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service from Jac and Adsm
1 ottobre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Was supported by a gentleman named Ben…
Was supported by a gentleman named Ben this evening with a query that I had with regards to a head torch.
Ben was really helpful and very knowledgeable about the product.
An asset to the Go Outdoors Clydebank Team.
Thanks Ben
30 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Adam and Susan
My partner got me a jacket from go outdoors for my birthday which was much cheaper on a members sale but as we didn't realise the sale was for members only we were charged full price at check out and left the store very confused . On returning and speaking to staff they were more than happy to rectify the situation and we were provided the membership card and refunded the difference in prices no problem. Adam and Susan from.the Clydebank store dealt with our issue and both were extremely professional and helpful they are a credit to the company
26 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic customer service
Fantastic customer service from Chris P and Robbie. I had purchased an air beam tent online just over a month ago. Very pleased with the tent but the pump broke on the third use. Took it down to the Clydebank store and was given a replacement with absolutely no hassle. Ten out of ten.
27 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Which waterproof jacket to buy?
I wanted a waterproof jacket and Robbie E was an excellent advisor about the various brands and how the features on different models varied. Jacket yet to be used. Thank you Robbie, for patiently answering all my questions.
25 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I wish to commend staff members Susan &…
I wish to commend staff members Susan & Adam for their time patience and goodwill when dealing with them, they are both a credit to your company.
26 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Helpful
Helpful, easy going no issues with anything. How it should be .... Thank you 👍
26 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Robbie &Sophie G
I’d like to say a big thank you to Robbie and Sophie G at Go Outdoors (Clydebank). They were both extremely helpful, friendly and pleasant throughout my visit. Nothing was too much trouble, and they went out of their way to make sure I got the help I needed. Excellent customer service from both of them — a real credit to Go Outdoors!
25 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Clydebank
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Chris was really helpful and…
Chris was really helpful and knowledgable - helped me with my tent problem straight away and gave brilliant advice. Thank you!
24 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
David C was awesome
David C was amazing at offering advice and giving us loads of great details and excellent tips on which bag to choose for Duke of Edinburgh
21 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Bought one Berghaus and one Rab jacket…
Bought one Berghaus and one Rab jacket and was assisted by Sofia who was very helpful and patient. Great service.
19 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Chris P was great!
Chris P was great. Had an issue with a stove spitting out fire and melting. Was sure it was over the warranty but brought it in incase it was a known issue. He checked and got it sorted as there was two days left before the warranty expired. Before he checked he was going to give me 20% off which was great, even better that he got it sorted! I've not had that kind of positive experience from a shop in a long time where they are so helpful and caring!
12 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
May was a brilliant help when i called…
May was a brilliant help when i called up to request a reservation on a pair of shoes. Then when i went to collect they were ready for me to grab and go, perfect customer service!
16 settembre 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Drive away awning
Got great advice from Chris R on a suitable drive away awning to suit our needs. Fantastic customer service in the Clydebank store.
26 agosto 2026
Non scritta su invito
Risposta di GO Outdoors - Clydebank
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Problem with the shoes I bought having…
Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and reluctantly accepted the second pair, since likely the fault may have meant the same problem may have occurred should I have a returned the second pair and ordered a third.
2 settembre 2026
Risposta di GO Outdoors - Clydebank
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.