GO Outdoors - Berwick Recensioni 

3527
TrustScore 5 su 5

4,9

Beside the A1167, TD15 2QT Berwick, GB


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Valutata 1 stelle su 5

Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Aleisha was very helpful today. Pleased I found out exactly what I was looking for. Another great experience with helpful staff!

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Berwick

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Beside the A1167, TD15 2QT, Berwick, Regno Unito

  • 01289 543120

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3527)

34.600 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Good service

Fast order less than 24 hours

13 luglio 2026
Logo di GO Outdoors - Berwick

Risposta di GO Outdoors - Berwick

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

A great shop for outdoor supply

A great shop for outdoor supply , clothing and gadgets.
Even if you don’t need anything worth visiting , you probably won’t leave empty handed.

Special Thank you to Cheryl for your friendly service and travel tips🌟
Kind regards Juliette &Arno🇳🇱

27 luglio 2026
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Risposta di GO Outdoors - Berwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Cheryl served us and she was so helpful with the life jacket I was buying ! She gave me good advice about the fit! She also told me about the blue light card discount scheme which I was very grateful for! Excellent service all round and a friendly smile and chat at the till which made the whole shopping trip more pleasurable !

26 luglio 2026
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Risposta di GO Outdoors - Berwick

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Beautiful staff

Straight away the young man answered my question about joining the membership scheme. Loads of lovely clothes and good names. Best of all was meeting Cheryl what a beautiful lady. So helpful and went through all discounts and as I am an NHS employee she highlighted I was eligible for a discount.
Cheryl also told us about some local places to visit.
Lovely visit to Go Outdoors.
Gail Munro

26 luglio 2026
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Risposta di GO Outdoors - Berwick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Served by Cheryl who could not have…

Served by Cheryl who could not have been more helpful. Cheerful, friendly and knowledgeable. We even got a great discount too. Thank you.

23 luglio 2026
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Risposta di GO Outdoors - Berwick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ideal Experience

Friendly, helpful and knowledgeable staff, great prices, a good variety of items to choose from in the shop, and convenient location and opening hours.

25 luglio 2026
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Risposta di GO Outdoors - Berwick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely staff & good customer service

Lovely staff & good customer service! Bought my daughter who’s potty training a carry potty but it was marked the wrong price so 2 lovley ladies sorted it out & knocked some money off for us for the hassle. Served by Cheryl couldn’t thank her enough☺️

24 luglio 2026
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Risposta di GO Outdoors - Berwick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were served today by Cheryl

We were served today by Cheryl. She is a lovely lady, very friendly. She sorted our discounts out and saved us a lot of money. She was lovely with our little dog and gave her treats.
Another helpful man showed us to the recliners we wanted and lifted them to the till for us.
A great experience.

24 luglio 2026
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Risposta di GO Outdoors - Berwick

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Super staff

Served by Cheryl, the friendliest lady, felt like she was interested in us as a family gave advice and offered helpful suggestions on making the most out of our shopping and further experience while in the area.
Also asked for help while we were looking in the isles and again another polite staff member pointed out what we needed.

23 luglio 2026
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Risposta di GO Outdoors - Berwick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ken and Gwen in Berwick!

Myself and my boyfriend can’t thank Gwen and Ken at Go Outdoors Berwick for saving our holiday! We had a faulty product and with no fuss, the issue was promptly solved. They were both extremely kind, professional and calm throughout the whole process! They are amazing:)!

23 luglio 2026
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Risposta di GO Outdoors - Berwick

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Wonderful customer service

I needed binoculars and a member of staff called Cheryl was incredibly helpful. She took me over, recommended the best ones for what I required and helped me with my membership. She was the loveliest and most helpful sales assistant I have ever had the pleasure to meet so thank you!

22 luglio 2026
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Risposta di GO Outdoors - Berwick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

We were served by Cheryl who was very…

We were served by Cheryl who was very helpful and friendly

20 luglio 2026
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Risposta di GO Outdoors - Berwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I phoned local store after not…

I phoned local store after not receiving follow up email for collection. They helped to confirm my purchase and apologised.

13 luglio 2026
Logo di GO Outdoors - Berwick

Risposta di GO Outdoors - Berwick

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Cheryl was helpful when buying our first air tent.

Cheryl helped us in store last Saturday, she helped us with the membership and buying an air tent. She was very polite and answered all the questions we had about the tent for us. I would recommend this shop as it is well stocked and friendly staff. They also have a good range of display tents to help you choose the correct one.

18 luglio 2026
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Risposta di GO Outdoors - Berwick

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lovely friendly staff

Lovely friendly staff, Cheryl served us and couldn’t have been more helpful.. gave the pooches treats and made us feel valued as customers, great store with plenty of products to choose from.. thanks again 🙂

20 luglio 2026
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Risposta di GO Outdoors - Berwick

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Cheryl on the checkout was very nice…

Cheryl on the checkout was very nice and helpful. I got what I was looking for.

17 luglio 2026
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Logo di GO Outdoors - Berwick

Risposta di GO Outdoors - Berwick

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Phone holder for car

I was looking for a specific item that was not on the shelf.
Cheryl and her colleague went above and beyond.
Locating the item in the depths of the store room.
Thank you both.
Great service

17 luglio 2026
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Logo di GO Outdoors - Berwick

Risposta di GO Outdoors - Berwick

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great advice and service from Cheryl.

17 luglio 2026
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Logo di GO Outdoors - Berwick

Risposta di GO Outdoors - Berwick

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I went into the store today to look for…

I went into the store today to look for a wetsuit for my daughter and some treats for my dogs, a tick remover for my dogs and some insect repellent so hopefully we don't get any more ticks! Cheryl who was on the till, was very friendly and helpful and was able to take us to the items that we couldn't find ourselves. Fabulous customer service.

16 luglio 2026
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Logo di GO Outdoors - Berwick

Risposta di GO Outdoors - Berwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I’m not one for reviews but we had…

I’m not one for reviews but we had unbelievable customer service from the assistant Cheryl! So thank you Cheryl

16 luglio 2026
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Logo di GO Outdoors - Berwick

Risposta di GO Outdoors - Berwick

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

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