GO Outdoors - Basingstoke Recensioni 

Really great staff - gave up a lot of time explaining what we should look for in a tent and showed us loads of different options.

Great experience purchasing a bike for my son. Was able to make contact via phone easily, was kept up to date with the status of my order and was very impressed with Terry in particular who assembled the bike, informed me about how my warranty etc and took the time to explain how elements of the bike work. Terry (bikes) was professional, helpful and just made the whole process run smoothly. Would recommend this store to others!

Excellent helpful service from Paul. Obviously knows his way around footwear. Good recommendations for different types of shoes for hiking.

Although the experience was good I was a bit put out by not recieving an email of the tracking details of my delivery to go outdoors which I usually receive I can only imagine that the store and royal mail are extremely busy with the run up to the bank holiday weekend but that doesn't justify not receiving an email. The service overall from go outdoors is very good and it has been for years as I've been shopping with go outdoors for at least 15 to 20 years on and off and I've not encountered many issues in that time.

There was a good selection of approach footwear. Anya the shop
Assistant was really friendly and helpful. It’s a great shop

Really helpful staff that were able to give good advice.

All staff really helpful, especially Sian and Ellie :)

The staff were present, I spoke to 5 different assistants for help with different things and each of them gave great advice with products, especially the guy who demo’d the camp bed that I purchased. I’m considering investing in an inflatable tent and will definitely come back to the same store when I’m ready to purchase. It’s refreshing to visit a store and have so many helpful people on hand. Well done and thank you for restoring my faith in shopping.

Excellent customer service as always. Carol was chatty and friendly whilst paying. Always a lovely experience at this store.

The company website is clunky, never allows you to use discount codes. I had to buy another discount card and then get refunded. Delivery is very slow, when you go to the shop the staff don’t seem to want to be there. You get passed around, love what’s in the shop but never an easy experience.

Excellent service by Ellie in footwear !
She was giving good advice and extremely patient ! The perfect salesperson !

Fantastic customer service. Love coming to rhis shop knowing I will get what I needed.

Excellent service by Michelle this morning in your Basingstoke store thank you.

Carol and Nu where very helpfull today.

Made my shopping experience exceptional.
Thankyou very much

Nuriye was very helpful today and went out of her way to help me find what I wanted. Great experience

We went into Go Outdoors to buy a cycle helmet and then we saw what a great selection of good quality, affordable bikes they had! We ended up buying a bike and were helped and advised by James T who was great and very knowledgeable. Would happily recommend the products and staff in this department.

Both Paul (for my husband) and Lynda (a few days later for me!) were very helpful when buying sturdy walking shoes in Basingstoke🙂. We were spending a lot of money so keen to get it right, and even though we were in a rush to collect our son off the train next door when buying my husband's, so couldn't try on too many (!), we are very happy with our purchases 😃

The two members of staff who served me( I was trying on walking shoes and boots) couldn’t have been more helpful. They actually knew about the product they were selling. Well done Lynda and Paul.

Paul with the great tash!!😊😊was so helpful today. He went above and beyond, showing me the solutions I needed for my upcoming bike tour across Europe. Thanks Paul 👍👍🙏🙏

amazing range, staff are very helpful as well. overall great experience, lovely modern shop!