GO Outdoors - Barnstaple Recensioni 

293
TrustScore 5 su 5

4,9

Rose Lane, EX32 Barnstaple, England, GB


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Valutata 5 stelle su 5

I was only looking at the walking boots and trying on a few pairs when the sales assistant came over. He was extremely friendly, helpful, attentive in a non- pushy manner. After his advice and recom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff at the counter, Leo and Charlotte, were very approcable, friendly and helpful, and helped us with our membership and pricing on wet weather gear bought for university. We thought we'd write... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had ordered a paddle board online and had traveled for 40 minutes to pick it up. On entering the car park, I received a message to say that my money had been refunded and the product was no longer... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Barnstaple

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Rose Lane, EX32, Barnstaple, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(293)

35.625 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

An excellent visit to the Barnstaple store...

I visited the Barnstaple store last Sunday 15th March and was served by Kacey.
She was so professional, polite and helpful. I asked her for more than 6 or 7 size 5s in hiking shoes and she was polite all the time, helpful and knowledgeable.
She went over and above to help me. A delivery had just arrived at the store and she went through the delivery to find what I wanted. She was excellent.

15 marzo 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Trail running shoes

Went to Go Outdoors looking for some trail running Shoes for an upcoming trip. Had a lad called Leo who was very helpful and had him fetching a few different pairs before settling on one that was right. No grumbles from him ( which I had in the Exeter store the the other day ).

Overall, good service and a good selection of shoes/boots. The ramp is particularly handy to test them on especially for feeling the bottom of the soles over rough terrain/rocks.

It's a good store generally and staff always seem happy to help.

14 marzo 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Helpful staff

Jeremy was very patient and helpful (as were other staff) with in store today.

6 marzo 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Fantastic service from Jeremy for walking shoes very patient and helpful

2 marzo 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great visit always helpful

Great visit always helpful

11 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great choice of quality branded…

Great choice of quality branded clothing. Very helpful and friendly staff. Generous discount with the members card.

20 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great sevice helpful

Great sevice helpful

21 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I returned some newish pair of walking…

I returned some newish pair of walking boots as they were leaking. The staff couldn't have been more helpful. Friendly, polite and efficient.

19 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I was greeted by a happy smiling Julie…

I was greeted by a happy smiling Julie as I walked through the door.
When I asked about the details of a jacket Julie suggested we go over the the counter and scan the item.
Unfortunately the data was not there so Leo did another search to find the answer.
Following this I was happy to buy the jacket.

17 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Very attentive friendly knowledgeable…

Very attentive friendly knowledgeable staff Especially Jeremy

12 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Fabulous staff very helpful

15 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The staff are really friendly and…

The staff are really friendly and helpful. I asked a couple of questions about the product I bought and the guy who served me found all the information I wanted. Good job

15 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great place to go if your doing ten tors or any walking Exabition

Kevin was such a help and showing us all the best deals and what to buy for ten tors! The shop was all organised with different sections making it really easy to find what we want. Great place, I recommend it

14 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service Jeremy very helpful not…

Great service Jeremy very helpful not at all pushy just good friendly service and advice. Well done.

12 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Paramo and Innov8 in stock

I went to Go Outdoors specifically because they are a Paramo stockist. The Paramo range is limited, but something is better than nothing. I also found a reduced pair of Innov8 trail shoes, another niche brand that I’ve had to get online in the past. Back to the Paramo. There is an opportunity to capitalise on being the only major North Devon stockist as, in my opinion, Paramo is unbeatable for our wet, mild, windy, changeable weather conditions. A lot of people are put off because it doesn’t feel right, but my experience and a whole host of YouTube videos attest to its superiority. Go Outdoors could set up a dedicated Paramo corner, train up their staff so they can talk about how they work and how to look after them. I watched one YouTube video where a retailer bought Paramo jackets for his staff. Sales subsequently went through the roof.

5 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great Experience

I went shopping to Go Outdoors today in Barnstaple. I was met by a really nice, friendly guy called Kevin who was extremely helpful, if only more people throughout the world was like Kevin, the world would be a wonderful place. Well done to Kevin, we will definitely shop again at Go Outdoors again, great kit, and very reasonably priced, friendly , helpful staff 👍😁.

10 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Popped into Go Outdoors today and just…

Popped into Go Outdoors today and just wanted to shout out Ben.

He was genuinely lovely from the moment we walked in. Super friendly, easy to chat to, and clearly really knows his stuff. We went in for trail shoes, an Osprey backpack for our travels around South East Asia, and a bunch of camping bits for an upcoming trip, and he took the time to talk everything through properly without rushing us or pushing anything we didn’t need.

You can tell when someone actually enjoys helping people rather than just selling to them, and that was definitely the case here. We left feeling confident we’d bought the right gear and properly excited for the trips ahead.

Also, I really hope Ben ends up going on his dream trip to Australia one day and keeps enjoying the outdoors the way he clearly has done for years. Big thanks to him. A real credit to the store and hopefully this makes its way to his boss. He deserves it.

8 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Kevin was great super helpful

Kevin was great super helpful and made sure I got what I needed with plenty of advice. Maybe see you in new Zealand one day Kevin. Great work.

6 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Walking shoes

I was looking for a pair of ladies walking shoes with arch support, Jeremy was very helpful in finding a pair to try on.

4 febbraio 2026
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Risposta di GO Outdoors - Barnstaple

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, buying boots and Jeremy was very patient and gave great advice. Thank you

3 febbraio 2026
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Logo di GO Outdoors - Barnstaple

Risposta di GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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