GO Outdoors - Barnstaple Recensioni 

282
TrustScore 5 su 5

4,9

Rose Lane, EX32 Barnstaple, England, GB


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Valutata 5 stelle su 5

The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kacey helped me find a pair of walking boots. She talked me through the various brands and the product features. Kacey was attentive, polite, smiling and her product knowledge was excellent. She is a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited the go outdoors today for walking boots and was served by Leo and kacey. Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Barnstaple

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

  • Rose Lane, EX32, Barnstaple, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

282 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(282)

34.694 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very helpful member of staff

Regan at the Barnstaple branch was extremely helpful - saw I was struggling trying on coats - came straight over and offered to unlock the coats - was helpful in recommending the right coat in the correct size - was very impressed with the selection on offer - asked if I had a blue light card for further discounts (which I did) and offered to find our Go Outdoors membership card on the til as didn’t have it on us - because he was so helpful, we ended up purchasing other items as well - he is a credit to your company - well done Regan 👍

5 settembre 2026
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Risposta di GO Outdoors - Barnstaple

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ben went out of his way to make buying…

Ben went out of his way to make buying shoes for me.Much easier than it could well have been

4 settembre 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Ben was very helpful and patient whilst…

Ben was very helpful and patient whilst I was choosing walking boots There was a very good selection and with his help I found the right ones Excellent service Thank you

1 settembre 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lee was excellent

Lee was excellent - we came in to buy two new waterproofs, he was patient - gave us advice and answered our questions. Two waterproofs, two new fleeces and a bag later… Great experience

31 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Exemplary Customer Service experience

Leo went above and beyond to go search in the back for an item that should be in stock but was not on the shelf….he made the extra effort rather than just direct us to an alternative…thanks Leo! Great attitude!

29 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Gabriel amazing member of staff

Gabriel amazing member of staff! Deserves employee of the month!
Thank you so much for you help

28 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Legendary Customer Service

The greatest customer service of all time. Had arrived in Barnstaple from Bristol with our tent, and realised I had completely forgotten the poles. Went to Go Outdoors Barnstaple and explained my situation to an absolute legend named Regan, who immediately sourced me some poles for free. This man has saved my holiday single handedly.

25 agosto 2026
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Risposta di GO Outdoors - Barnstaple

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Easy c&c purchase

Easy c&c purchase, the staff were very friendly and helpful, nothing was too much trouble

18 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Leo and Regan were very helpful solving…

Leo and Regan were very helpful solving our issues with a pump missing parts when we went in.

18 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great service

Great service. Helped me with my purchase. Quick and easy! Thanks Brad & Regan

25 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Gabrial

Gabrial, was very helpful.
And a credit to you.
Till staff very fast.

23 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Kevin did a great job helping us with…

Kevin did a great job helping us with the essentials for our first camping adventure. Thank you!

22 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Kevin was ultimately helpful today

Kevin was ultimately helpful today. It was our first visit to the Go Outdoors shop in Barnstaple and Kevin approached us and answered our questions with friendliness, commitment and knowledge.

22 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent Customer Service & Great Shopping Experience.

Kacey helped me find a pair of walking boots. She talked me through the various brands and the product features. Kacey was attentive, polite, smiling and her product knowledge was excellent. She is a credit to the store. Once again, customer service within the Barnstaple branch has been outstanding.

22 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I went into the store in Barnstaple to…

I went into the store in Barnstaple to get a mains kit & a 4 shelf cupboard..I was greeted by Ben who was very helpful & then Kevin helped me with the rest of my shop..Would totally recommend this store

22 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Jeremy + Regan saved the day…

Jeremy + Regan saved the day thankfully.
Got to our campsite and set everything up with our brand new air tent, about 30 mins later a pop and had to get a replacement inner tube which unfortunately was not in stock, Jeremy climed into a flat tent instore and managed to rechieve the correct inner tube. we're back up and running so a massive thanks to the Barnstaple store and especially Jeremy.
Scott.

17 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

very friendly and knowledgeable Leo…

very friendly and knowledgeable Leo went out of his way to help me today thanks 🙏 again. Will be visiting again soon.

19 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The best thing was the staff

The best thing was the staff, very helpful. Closely followed by the service they provided and finding everything I needed was a bonus...

4 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Visited the go outdoors today for…

Visited the go outdoors today for walking boots and was served by Leo and kacey.
Both were very friendly and helpful. Leo was dealing with another customer at the time when approached for help. But he went and found another staff member kacey, to help find different sizes of walking boots for us try. Nothing was too much trouble and would recommend the Barnstaple store.

18 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Found everything we needed thanks to…

Found everything we needed thanks to Leo checking in the warehouse.

18 agosto 2026
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Risposta di GO Outdoors - Barnstaple

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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