I was only looking at the walking boots and trying on a few pairs when the sales assistant came over. He was extremely friendly, helpful, attentive in a non- pushy manner. After his advice and recom... Leggi di più
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Rose Lane, EX32 Barnstaple, England, GB
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I was only looking at the walking boots and trying on a few pairs when the sales assistant came over. He was extremely friendly, helpful, attentive in a non- pushy manner. After his advice and recom... Leggi di più
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The staff at the counter, Leo and Charlotte, were very approcable, friendly and helpful, and helped us with our membership and pricing on wet weather gear bought for university. We thought we'd write... Leggi di più
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I had ordered a paddle board online and had traveled for 40 minutes to pick it up. On entering the car park, I received a message to say that my money had been refunded and the product was no longer... Leggi di più
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I had tried to buy sandals in my local Millets shop, where I was advised as they hadn't the ones I wanted, but Go Outdoors did. There was someone on the door who was welcoming. Then i was assisted... Leggi di più
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Scritti dall'azienda
Scritti dall'azienda

Rose Lane, EX32, Barnstaple, England, Regno Unito
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We were helped to buy the right boots by Connor who really put himself out to serve us.

Risposta di GO Outdoors - Barnstaple

Risposta di GO Outdoors - Barnstaple
Gabriel was very helpful while we were choosing walking boots . He was very polite and nothing was too much trouble .

Risposta di GO Outdoors - Barnstaple
Ben was amazing,he took the time to search out the boots my son wanted and didn't just brush us off when they weren't on the right shelf,he offered an alternative and went looking again, he finally found them and made my sons day when he handed them over. Thank you so much Ben .You're a credit to the store.

Risposta di GO Outdoors - Barnstaple
Yeh it was awesome the new barnstable go outdoors has good vairity of equipment and clothes and staff are very friendly we got helped out by Kev

Risposta di GO Outdoors - Barnstaple
Everything instore was well laid out and easy to find. Staff were attentive and helpful. Paying was quick and easy. Everyone was happy to be there which was better than some other stores where it's hard to find a staff member. I'll definitely be back..

Risposta di GO Outdoors - Barnstaple
Excellent service, Kevin was very knowledgeable and helpful. I got what I came for easily and comfortably.

Risposta di GO Outdoors - Barnstaple
Stock seemed erratically distributed, with the stock on a rail not actually related to the price label displayed.
However, Elliott (from the Millets shop) helped us and with his expert knowledge and advice we were able to choose what we were after.

Risposta di GO Outdoors - Barnstaple
A great experience yesterday at Barnstaple’s new go outdoors store. We went in to buy some walking boots and were served by Ben. He was so helpful and made sure we had all the information we needed to purchase the boots I needed. Nothing was too much trouble for him and he was very knowledgeable about the different options. Thank you and we will definitely be back for some outdoor gear. The store was very laid out and had lots to look at.

Risposta di GO Outdoors - Barnstaple
Wide choice of products which enabled us to get everything we needed. Ben served us today. Gave us space and time for us to try on boots and discuss but was close at hand so he could help us further and give advice.

Risposta di GO Outdoors - Barnstaple
What a lovely difference compared to a large sports store I had just visited to help my mum find a pair of walking boots. In G Outdoors in Barnstaple, Ben was so helpful, knowledgeable and attentive we quickly found the perfect pair of boots. Thank you Ben and Go Outdoors, we couldn’t have asked for better service

Risposta di GO Outdoors - Barnstaple
Great experience, expertise. Ben helped with sizes. Recommended great additions to the purchase

Risposta di GO Outdoors - Barnstaple
Assisted by Ben in the quest for new walking boots, he was patient and knowledgeable. This is a great store and a real boost to Barnstaple

Risposta di GO Outdoors - Barnstaple
I recently visited GO Outdoors and unfortunately had a disappointing experience at the checkout. The cashier, named Kacey, came across as dismissive and uninterested in helping. When I asked a couple of simple questions about my purchase, I received short, unhelpful responses and no eye contact. It felt like I was an inconvenience rather than a customer.
I left the store feeling quite frustrated — especially because every other staff member I’ve encountered at GO Outdoors has been friendly and knowledgeable. Customer service makes a huge difference, and I really hope training or feedback is provided so future customers feel welcomed and supported.

Risposta di GO Outdoors - Barnstaple
Fabulous choice of great quality gear. I was buying new walking/hiking shoes today and had to get it right.
Thankfully I had the patience and expertise of Ben to steer me through (Barnstaple branch). Exceptionally helpful and I walked away today very grateful and happy with my purchases.
Top store!

Risposta di GO Outdoors - Barnstaple
Simona was extremely helpful and knowledgeable. Great work thank you!

Risposta di GO Outdoors - Barnstaple
Thank you Kevin, for taking the time to help me select a new rain jacket. Really appreciate your expertise.

Risposta di GO Outdoors - Barnstaple
Great help from the assistant in the store
The only issue was that there was a limited choice in my size.

Risposta di GO Outdoors - Barnstaple
Excellent service from both Ben and Kevin. No pressure sales and some local knowledge given which was useful to know, even for locals.

Risposta di GO Outdoors - Barnstaple
Great shop, very clean and tidy. good range of products at good prices. Bought a pair of Merrell boots with some fantastic help from Ben. Have been a customer of Go Outdoors for years ,very pleased they now have a shop local to me.

Risposta di GO Outdoors - Barnstaple
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