Kat and Scott were brilliant. Welcoming customers into the shop engaging and knowledgeable about the products. Kat made my search so much easier based on what my needs were and I would highly recomm... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeKyle Street 3, KA7 1RL Ayr, Scotland, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scott did a fantastic job, as usual, at helping me pick the right Victorinox tool today. The stock had the usual selection of multi-tools for sale, which absolutely suited me fine. Friendly staff o... Leggi di più
L'azienda ha risposto
It would have been 5 stars I will tell you when I get to the end. 5 stars for the range of products, 5 stars from the shop assistants help in choosing the right shoes, knowledge of the shoes and ad... Leggi di più
L'azienda ha risposto
Staff member was super helpful. Using my dofE card, but didn't realise I also had to purchase a gooutdoors.co.uk membership card
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Club di arrampicata
- Negozio di abbigliamento activewear
- Negozio di articoli per la corsa
- Negozio di biciclette
- Servizio di equitazione
Informazioni su GO Outdoors - Ayr (Express)
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Scritti dall'azienda
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informazioni di contatto
Kyle Street 3, KA7 1RL, Ayr, Scotland, Regno Unito
4,9
Eccellente
102 recensioni
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Le persone hanno visualizzato anche
service
Brilliant service by staff great prices good quality products
30 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff are very helpfull and know their…
Staff are very helpfull and know their products well. Always feel welcome and all staff go out their way to help.
20 giugno 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very good customer service.
29 maggio 2026
Risposta di GO Outdoors - Ayr (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Good shopping experience
Good shopping experience. The staff were friendly and helpful. Found everything I needed for my DofE and the checkout process quick and efficient.
29 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Buying boots
I was in the ayr store today and the shop assistant called Sam was most helpful and brilliant customer service a credit to your store
22 maggio 2026
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Risposta di GO Outdoors - Ayr (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Helped me with a return. No fuss or issue. I was in and out within 2 mins amd staff very friendly
15 maggio 2026
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Risposta di GO Outdoors - Ayr (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really great staff
Really great staff - traveled 225 miles and realised we'd left some bits behind, staff were great at helping and making sure we had everything. Polite and great customer service, thankyou
5 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Last minute shopping. Great shop experience kind and helpful…
Great shop experience kind and helpful staff
17 aprile 2026
Risposta di GO Outdoors - Ayr (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Best outdoor shop
Yesterday I had a negative experience at mountain warehouse and this I visited this store today and both staff were very helpful. In fact customer service wise they above and beyond the standard practise. So full marks from me
1 maggio 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Staff friendly and helpful
Staff friendly and helpful, found what I had came in the store for with ease so happy to recommend.
2 aprile 2026
Risposta di GO Outdoors - Ayr (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful knowledgeable friendly staff.
11 aprile 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Risposta di GO Outdoors - Ayr (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lovely welcoming staff very helpful yet…
Lovely welcoming staff very helpful yet allow time to browse in comfort. Have bought here before and alts call in when in Ayr. The staff are friendly and professional and always willing to help. The store in well presented clean and tidy. Delighted with my purchase today lovely jacket , excellent value. Thank you.
31 marzo 2026
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Risposta di GO Outdoors - Ayr (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful friendly and…
Very helpful friendly and knowledgeable staff.
Would highly recommend this shop.
29 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service - friendly & efficient. Tidy store and though it's small they've packed a lot in. Staff had good knowledge of stock and were helpful.
27 marzo 2026
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Risposta di GO Outdoors - Ayr (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Local outdoor shop with good range of stuff & friendly staff
Local shop. Got what I was looking for at good prices. Very friendly & helpful staff.
11 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The lovely lady in the Ayr shop.
The customer service was fantastic, the lady who looked after us in the shop was extremely helpful and friendly.
A credit to the company, I wish more people were like her.
10 marzo 2026
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Risposta di GO Outdoors - Ayr (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
the staff where really help full as my…
the staff where really help full as my click and collect confirmation email had not arrived and it was close to shutting down for the day I showed them my order number and made my order up and when leaving their order confirmation arrived
1 marzo 2026
Risposta di GO Outdoors - Ayr (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful in shop Staff
Seamless transaction from ordering online to collection from shop. Staff always so helpful and pleasant, they go the extra mile to accommodate your needs.
1 marzo 2026
Risposta di GO Outdoors - Ayr (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Really good quality at reasonable…
Really good quality at reasonable prices with the member discount, Sandra was lovely, helped me get membership set up straight away so could get discount on my purchase.
7 marzo 2026
Non scritta su invito
Risposta di GO Outdoors - Ayr (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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