GO Outdoors - Altrincham (Express) Recensioni 

357
TrustScore 5 su 5

4,8

72 George Street, WA14 1RF Altrincham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Claire was so helpful & kind re my purchase of 2 OEX chairs & matching table. She demonstrated their functionality, reserved them for me for a few days and made the final transaction a pleasure, thank... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Friendly, knowledgeable & helpful staff who go the extra mile to make sure I left with the right walking shoes. Claire especially stands out for great customer service. Well done Go Outdoors!

L'azienda ha risposto

Valutata 5 stelle su 5

This shop is as asset to Altrincham. A really friendly store with a good level of stock. The staff are really welcoming and really know their stuff about the different clothing and equipment. I was se... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di abbigliamento activewear
  3. Negozio di biciclette
  4. Club di arrampicata
  5. Servizio di equitazione
  6. Negozio di articoli per la corsa

Informazioni su GO Outdoors - Altrincham (Express)

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Scritti dall'azienda

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

357 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(357)

35.893 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service from friendly staff

Good service from friendly staff when I went in to buy a new pair of boots.

13 febbraio 2026
Non scritta su invito
Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great! Chris T shop assistant really…

Chris T shop assistant really knowledgeable about the products and very friendly and helpful not pushy so felt confident in his advice. Helped suit me out in Berghuas gore-tex hiking jacket and trousers and fleece … thanks Chris 🙌

7 febbraio 2026
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Lady (Ri) in the shop was really…

Lady (Ri) in the shop was really helpful service with a smile

5 febbraio 2026
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Risposta di GO Outdoors - Altrincham (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Friendly and knowledgeable

Chris T was really helpful and knowledgeable. He was able to answer lots of DofE questions we had about rucksacks and tents etc. It’s a small store, but really well organised and very tidy. Staff are always helpful. Thank you

27 gennaio 2026
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

The sales assistant was extremely…

The sales assistant was extremely helpful. He asked me if I had a store card membership and I said No. But when he worked out the cost of the card with the saving with a card, I saved £21 so a no brainer! I got a store card at £5 and bought my coat for £14. So impressed, that we went back later that afternoon and I bought a 2nd coat! Thank you to the very helpful male staff member at Altrincham branch. 😀

17 gennaio 2026
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Risposta di GO Outdoors - Altrincham (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Jade and the Altrincham team are very helpful and knowledgeable

I had to visit the store a number of times as the product I wanted was difficult to track down.Jade was extremely helpful and pleasant on each occasion and helped me to finally get the gift I wanted. She clearly knows the stock well and I would definitely shop there again above any other similar shops. Thank you!

16 gennaio 2026
Non scritta su invito
Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Excellent service

Bought some walking boots at a great discount. Thanks to Chris T who served me - he gave some great advice on brand, material and sizing !

28 dicembre 2025
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Big thanks to Chris

Big thanks to Chris. Helped us out getting some new walking boots, great advice and recommendations. Just got back from a trip to the Lakes and was able to test out my new Merrels and they were great. Thanks again!

24 dicembre 2025
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great experience

I was able to buy what I wanted at a very good price and had lots of choice. The person who served me could not have been more helpful. It made a big difference.

17 dicembre 2025
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Risposta di GO Outdoors - Altrincham (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Top notch service in a smaller store

I visited the Altrincham store to purchase a down jacket. The service I received from Chris T and Claire was second to none! They were both extremely helpful and knowledgeable on the specification and features of the various jackets. They went out of their way to help me decide which jacket to buy. They made sure I chose the correct size and showed me all the adjustments possible. Fantastic service which confirmed that visiting one of the smaller Go Outdoors stores can provide a more personal and satisfying customer experience.

23 novembre 2025
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Risposta di GO Outdoors - Altrincham (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Brilliant customer service!

I visited the store with a view to buying hiking boots and received exceptional service from Chris T. He spent sufficient time advising on the different brands before I made a purchase and I was very impressed with both his customer service and knowledge.
I will definitely return here and can highly recommend.

22 novembre 2025
Non scritta su invito
Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Great customer service from Chris T

Great shop Chris T was amazing and thorough he spent time with me as I was unsure which hiking boots to get with sizing etc he helped me every step with his knowledge of hiking boots and ways to get the perfect fit.

11 novembre 2025
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

An assistant went to hunt for what I…

An assistant went to hunt for what I wanted amongst the summer stock which had recently been put away and came back with it.

24 settembre 2025
Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Staff are on hand if required

Staff are on hand if required, but leave you peacefully to peruse the shop floor. When I asked for a t shirt to be opened to check the size, there was no problem. The staff are friendly and welcoming, no matter how much, or little is spent.

16 settembre 2025
Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Exceptional Service, above and beyond expectation

I asked if they still had sandals as no longer on display and I was greeted with enthusiasim from Claire who immediately went to the store room and came back with a selection to try on. She was helpful throughout and even helped check for discounts through affiliated groups, like Girlguiding. If you are looking for something not on display, always ask, as they retain stock in the storeroom which they don't have place on the floor to display.

15 settembre 2025
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

I came in looking for a pair of hiking boots…

I came in looking for a pair of hiking boots today and Claire helped me out. I must have tried on like 6-7 pairs and she was so pleasant and talked through my decision with me since I wanted a pair that would last me a while in versatile hiking conditions! Ended up going with one of the first ones I tried on initially which we had a good laugh about. 10/10 customer service and would recommend Claire, she knows her stuff!

12 settembre 2025
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

always friendly staff ready to help and…

always friendly staff ready to help and advise.

9 settembre 2025
Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Bought a new jacket no prob they sed…

Bought a new jacket no prob they sed well Change it won't go anywhere easier
Top notch

4 settembre 2025
Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valutata 5 stelle su 5

Went in to the altrincham branch today…

Went in to the altrincham branch today to get items for my sons trek to the rainforest - managed to get just about all the things we needed - great service from Kyle and great prices - thank you

1 settembre 2025
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valutata 4 stelle su 5

Highly recommend Claire

Had a great experience today! Claire was friendly, professional, and went above and beyond to make sure everything went smoothly. Excellent service from start to finish—highly recommend!

14 agosto 2025
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Logo di GO Outdoors - Altrincham (Express)

Risposta di GO Outdoors - Altrincham (Express)

Thanks for the great review.

Hopefully this 4 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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