golfvouchershop.ie Recensioni 

82
TrustScore 3 su 5

3,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Company claimed voucher was only worth a specific value. Had to go to bank to get evidence of what was paid. Thought it got sorted to only be told by company the voucher was used. Had to send evidence... Leggi di più

Valutata 5 stelle su 5

Re order 1009832 This Is a brilliant website! Very helpful and efficient. I accidentally ordered an email gift card when I wanted a hard gift card. This was quickly sorted out by Alison. Additi... Leggi di più

Valutata 4 stelle su 5

Reading the reviews and seeing the form that needs completed, with bank details etc didn't sit well for me so I asked for a refund. I received an email back within 24 hours to advised its being proces... Leggi di più

Valutata 3 stelle su 5

This website functioned perfectly as advertised. However the way they function is in my opinion base profiteering. They sell vouchers for golf clubs and charge a ~11% surcharge to the person who buys... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. Fornitore di regali aziendali
  3. Negozio di cesti regalo

Scritti dall'azienda

Vouchers containing funds that can be used to Pay for Golf on courses all over Ireland with the recipient choosing when & where they play. Available from just €50.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(82)

3 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

"Voucher expiry dates can be extended

"Voucher expiry dates can be extended. " this is not the answer we got back in June 20 , My voucher was from 15/06/2019 to 15/06/2020 remember Covid really hit in March 20 and golf courses closed . This Crowd could not be contacted to deal with enquiries despite several messages but a week after the expiry date they came alive to say that they wouldn't give an extension , tough luck and goodbye !! Now they say they can be extended ....but it took an EU Law to force them so if they are genuine in customer care then show it and offer to extend mine now or better still give my money to a charity !!!

10 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Complicated voucher & poor customer service

I purchased a voucher for my father as a gift as it’s advertised as a “play anywhere voucher” which sounds as though the voucher can be used at numerous golf courses. The catch is you actually have to book the golf course on your own bank card and redeem the cost which seems pointless in purchasing the voucher. Both myself and father have emailed customer service with no reply and there’s no number to call to chat to anyone. A bit of customer service to assist customers to utilise the voucher would be much appreciated.

5 settembre 2022
Non scritta su invito
Logo di golfvouchershop.ie

Risposta di golfvouchershop.ie

Laura voucher funds can be used at all venue's and across multiple venue's until the voucher balance is brought to zero. We encourage all voucher holders to Redeem their voucher in advance of paying for any golf they have planned. We reply to ALL email's within 48 hours. Regards,
The Golf Voucher Shop Team.

Valutata 2 stelle su 5

Convoluted, Confusing and Not Simple

I requested and got my money back as I misunderstood the process, this is not a normal voucher which you can use at the golf course, you have to book (and probably pay for golf again on top of the voucher cost) and they will then give you the voucher money back (probably) when you contact them 7 days before you plan to play.

IMPORTANT: You have to complete a Redeem Voucher template with your bank details and a lot of details about the golf trip before. "Please note that 7 days’ notice of your reservation date is required. This period is to enable us verify your reservation details and issue voucher funds."

I am assuming they make their money by making it difficult to redeem and a lot of people either don't try and recover the money or the voucher runs out and they lose it.

My voucher was also sent to SPAM and I didn't get it in time for my father's birthday so had to buy something else as all their correspondence also went to SPAM.

I would recommend to avoid this company and purchase a real voucher that can be used like cash and is not so convoluted.

This is their "simple" Voucher Purchasing and Usage Guide below:

1. Buy Golf Vouchers
2. Give them to Golfers

Voucher Usage Guide:

1. Book Golf ANYWHERE!
2. Complete “Redeem Voucher” Template on our website (THIS IS THE CATCH!!!)

22 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered a vouchers for my partners…

I ordered a vouchers for my partners birthday and chose the gift card. It’s been 2 weeks and I haven’t received anything even after emailing UK customer service. I have received no reply.

26 luglio 2022
Non scritta su invito
Logo di golfvouchershop.ie

Risposta di golfvouchershop.ie

Hi Karen. Thanks for your review. Please see below. We responded to all queries. Regards, The Golf Voucher Shop Team.

---------- Forwarded message ---------
From: Golf Voucher Shop golfvouchershop@gmail.com
Date: Tue, Jul 26, 2022 at 8:15 AM
Subject: 1594-9837
To: partners@dkhr.co.uk, dk.hrconsultants@yahoo.co.uk
Hi Karen,

Please see communications below.

Perhaps check your SPAM folder re: previous emails.

I have attached the voucher to this email also.

Please reply to: info@golfvouchershop.co.uk as this mailbox is not monitored a lot.

Regards,
Vicki

-----Original Message-----
From: Golf Voucher Shop (Fife - Scotland) info@golfvouchershop.co.uk
Sent: Monday 25 July 2022 17:00
To: 'Karen' dk.hrconsultants@yahoo.co.uk
Cc: 'partners@dkhr.co.uk' partners@dkhr.co.uk
Subject: RE: 1594-9837
Importance: High

Hi Karen,

Please see details below.

Your voucher issued via email on the 9th of July as per order.

I have attached the voucher to this email also.

If there is anything else I can do please let me know.

Regards,
Vicki

-----Original Message-----
From: Karen dk.hrconsultants@yahoo.co.uk
Sent: Monday 25 July 2022 08:33
To: info@golfvouchershop.co.uk
Subject: 1594-9837

Hi
I purchased this voucher for my partner on 9th July but have still not received it in the post.
Please update the position as it was his birthday gift.
Can you call me please on XXXXXXXXXXXX
Kind regards
Karen

Sent from my iPhone

-----Original Message-----
From: Golf Voucher Shop (Fife - Scotland) info@golfvouchershop.co.uk
Sent: Sunday 17 July 2022 14:21
To: 'Karen Delgado' partners@dkhr.co.uk
Subject: RE: 1594-9837
Importance: High

Your order issued and should be with you now Karen.

I have attached a PDF of your voucher to this email.

Hope this helps.

If there is anything else I can do please let me know.

Regards,
Alison

Play Golf Anywhere!

United Kingdom:
The Golf Voucher Shop,
Canongate,
St. Andrews,
Fife, KY18 8RT,
Scotland

Visit: www.golfvouchershop.co.uk
Email: info@golfvouchershop.co.uk

-----Original Message-----
From: Karen Delgado partners@dkhr.co.uk
Sent: Saturday 16 July 2022 08:39
To: info@golfvouchershop.co.uk
Subject: 1594-9837

I placed this order and I haven’t received it yet and it is for my partners birthday tomorrow. Can you update me please?
Karen

Sent from my iPhone

-----Original Message-----
From: Golf Voucher Shop (Fife - Scotland) info@golfvouchershop.co.uk
Sent: Sunday 17 July 2022 14:21
To: 'Karen Delgado' partners@dkhr.co.uk
Subject: RE: 1594-9837
Importance: High

Your order issued and should be with you now Karen.

I have attached a PDF of your voucher to this email.

Hope this helps.

If there is anything else I can do please let me know.

Regards,
Alison

Play Golf Anywhere!

United Kingdom:
The Golf Voucher Shop,
Canongate,
St. Andrews,
Fife, KY18 8RT,
Scotland

Visit: www.golfvouchershop.co.uk
Email: info@golfvouchershop.co.uk


-----Original Message-----
From: Karen Delgado partners@dkhr.co.uk
Sent: Saturday 16 July 2022 08:39
To: info@golfvouchershop.co.uk
Subject: 1594-9837

I placed this order and I haven’t received it yet and it is for my partners birthday tomorrow. Can you update me please?
Karen

Sent from my iPhone

Valutata 1 stelle su 5

BEWARE SHAM COMPANY

BEWARE SHAM COMPANY
After buying a voucher and then deciding to get a refund I attempted to contact the 3 email addresses on the website within 14 days of purchasing the voucher - info@golfvouchershop with co.uk, .ie and .com (this review site doesnt allow full emails to be included in the review). I still havent heard anything from them, there is no other contact method. I have sent mails multiple times and checked all spam folders etc and I havent had any mail from them. I would advise all to stay away.

15 luglio 2022
Non scritta su invito
Logo di golfvouchershop.ie

Risposta di golfvouchershop.ie

Hi Darren. Thanks for your review. We do not seem to have recieved ANY query / refund emails from you. Your voucher issued via email the same day it was ordered. If you would like a refund please contacy us direclty. Regards, The Golf Voucher Shop Team

Valutata 1 stelle su 5

Play golf nowhere!

Just tried to book a couple of golf courses that are listed on the website and both of them stated that they knew nothing about the scheme. Based on this I suspect it is some sort of scam so save your money and pay the clubs directly!

12 luglio 2022
Non scritta su invito
Logo di golfvouchershop.ie

Risposta di golfvouchershop.ie

Hi Jon. Thanks for your review. Our vouchers are used by thousands of golfers every week of the year across Ireland, England, Scotland, Wales, Northern Ireland and the USA. If you require assistance using a voucher please feel free to contact us directly. We will do everything we can to assist. Regards, The Golf Voucher Shop Team.

Valutata 5 stelle su 5

Brilliant Gift and product. Service exceptional.

I needed to use my gift voucher in multiple venues, when i emailed the customer service team, they replied in a timely manner and went through the whole process on how i could use my one voucher on 3 different courses. A great service and I will be definitely use this company again.

Helen from West Kerry.

29 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

There was not an option to give zero…

There was not an option to give zero stars so I had to give one!

I had a £100 voucher received as a present at Christmas 2020 that was due to expire 17th December 2021.

I thought that due to the Covid lockdowns the voucher would be automatically extended as had been the case with a number of other vouchers I had received from retailers.

When I tried to use it on the 21st March 2022 the company said it had expired and could not be extended as it had expired so for my £100 gift I got absolutely nothing while they pocketed the £100.

I suppose I should have guessed that I needed to request a voucher extension during it's validity period!

Gary

24 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Do not use this company

Do not use this company. Have reported them to ActionFraud. They do not respond to submitted voucher claims and follow-up emails. Please avoid.

5 agosto 2021
Non scritta su invito
Logo di golfvouchershop.ie

Risposta di golfvouchershop.ie

Please see below a reply to your email Ian and a separate attempt we made to contact you about your experience. We did not receive a reply from either communication. Please feel free to contact us and we will do everything we can to assist you further.

From: Golf Voucher Shop (Fife - Scotland) info@golfvouchershop.co.uk
Sent: Friday 6 August 2021 12:27
To: moore_ian@hotmail.com
Subject: What happened?
Importance: High

Hi Ian,

Thanks for providing your email address.

You seemed to have had a negative experience with us. We would like to find out what happened.

Can you provide some details please.

Regards,
Sarah

From: Golf Voucher Shop (IRE - CorK) info@golfvouchershop.ie
Sent: Friday 25 June 2021 11:32
To: moore_ian@hotmail.com
Subject: Card Redeem (Ireland)

Thanks for your details Ian.

Please use www.golfvouchershop.co.uk to redeem your voucher.

A valid eight digit Bank Account Number will be required.

Regards,
Alison

Regards,
Katy May

Valutata 5 stelle su 5

Excellent customer service

I purchased golf vouchers as a Christmas present. Unfortunately due to a postal delay I had to cancel my order. I could not fault the customer service. They responded to my queries very quickly and efficiently. My refund was applied with no hesitation. Very friendly & helpful. I would be happy to order from this company in the future.

20 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Due to Covid and lockdowns I haven't been able to use by its expiry date. Late one evening I contacted them to request an extension. To my surprise and delight I received a very fast response from Alison who offered to help me and after a further exchange of emails the voucher was duly extended. Thank you so much for your understanding, great service, politeness and assistance.

1 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Re order 1009832

Re order 1009832

This Is a brilliant website! Very helpful and efficient. I accidentally ordered an email gift card when I wanted a hard gift card. This was quickly sorted out by Alison. Additionally, these gift cards are an excellent idea for people who love golf and are difficult to buy for. I highly recommend.

11 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Very disappointed with this company

Very disappointed with this company. I bought a voucher for €200 for my Dad last year. The current pandemic and associated lockdown of March - June meant the voucher was unable to be used in those months. However the company refuse to re-credit my Dad with an additional 3 months. Seems like a very short term view for a business to not even attempt to help their customers at this time. Their customer service has been very unsympathetic in our correspondence. I wish I had read the trust pilot reviews before buying this voucher. Do not recommend their product/service

12 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

This is not a reputable company by any…

This is not a reputable company by any stretch , they operate without any moral compass waiting to skim your money , I have a 200E Voucher and like the other guys couldn't use for the past 5 months with covet closures and I could'nt contact them They have no address and no contact no. operating in the shadow of the the web , guess what!! as soon as my voucher expired the came alive to claim the cash . They have not provided the service they sold me . They should not be in business give them a wide berth .

24 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

They got a handy €200 on the back of Covid19

I'm not one for leaving reviews but in this case I think I have to. I received a €200 voucher as a gift for 'Golf anywhere' from this gift voucher shop in June, 2019. I'm an extremely keen golfer so the people that gave me the voucher had were very thoughtful when they bought it. As I was doing a Masters at the time and time was extremely tight, my fiance and I decided we'd use it to stay in a hotel (which I was advised I could do if they had a golf course attached) once I got my Masters finished in March 2020. Once I finished in March, Covid19 hit and for obvious reasons we were unable to book anywhere. We parked the thought as there was so much uncertainty out there but in May I emailed them to make sure my voucher would be ok to use once things 'returned to some normality'. I didn't get a reply from them. I didn't push it as at the time so many jobs were being lost and people's lives were at stake so our hotel stay was insignificant. I left it until late June to contact them again as golf clubs and some hotels were beginning to re-open after the lockdown and some normality was trying to return. Long story short, they waited until July 1st to tell me that my voucher expired in June! To say they have been unaccommodating is an understatement. I thought that as hotels and golf clubs were closed for almost 3 months that common sense and good will would prevail with this company but unfortunately it hasn't. Their argument is that 'The golf voucher shop remained open during the pandemic' and 'the option to redeem a voucher was always available through the pandemic'. How could we redeem it when there was nowhere to go with it?! No golf club to play in and no hotel to stay in! With the benefit of hindsight, my mistake was I didn't pursue them vigorously during lockdown when they ignored my enquiry mail in May. But, that's not the type of person I am! You can make up your own mind on this company but my advice is to stay very far away from them! It's a great idea and I was delighted to get such a gift but this company are sly and unhelpful.

6 luglio 2020
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più