Gold Arts Sussex Recensioni 

321
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We found a watch that was exactly what we we're after as a significant birthday present, 60th! We live in the East Midlands so everything was done over the phone which is never convenient when its an... Leggi di più

Valutata 5 stelle su 5

Olly was knowledgeable, friendly and approachable when we visited last week. Have previously done my research on an heirloom gold jewellery brooch/pin, and knew what to expect, I was pleased with his... Leggi di più

Valutata 5 stelle su 5

Very happy with the service from Gold Arts. Not only during the purchase of two wedding rings in January but also 7months later, when the heat had made my finger too big. They resized and polished it... Leggi di più

Valutata 5 stelle su 5

I was blown away with my experience with Emma and the team at the Brighton store. I got in touch with them for some advice on how to rework my engagement ring (which had a missing diamond). Th... Leggi di più

Dettagli dell'azienda

  1. Gioielleria
  2. Perito di gioielli
  3. Designer di gioielli
  4. Artigiano di gioielli
  5. Servizio di riparazione orologi da polso
  6. Negozio di orologi

Scritti dall'azienda

Gold Arts is family run professional jewellers based in Sussex, with stores in Brighton, Chichester and Eastbourne, each with an onsite goldsmith's workshop.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

321 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(321)

57 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Sold my watch to Gold Arts.

Sold a watch to Gold Arts this morning. Could not be happier with the service attention to detail and quality of support. Excellent price and quality people. Many thanks….

6 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Wonderful independent jewellers - a real find

I'd like to share my really positive experience with these jewellers in Eastbourne recently - the kind of customer experience that one rarely encounters these days ... Despite the fact that they specialise in high-end jewellery, one of their jewellers, Joanna Penfold, took time out of a busy morning to repair a very modest piece of jewellery for me at short notice, for a small fee and to a very high standard. Her and her colleague's friendly, helpful attitudes and professionality were a powerful reminder of how great it feels to deal with independent retailers, where community spirit and exemplary customer service can make such a huge difference to our experience as customers. To brides-to-be and anyone else who wants to buy jewellery from people that one can trust and who will treat you with respect, do go and see Gold Arts Sussex - highly recommended!

31 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Best price

Friendly staff. Really know their business well. Gave me the best price in The Lanes in Brighton for my antique and modern jewellery items that I wanted to sell. Highly recommend.

31 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Simply Brilliant Service…

I had a very precious and expensive necklace mended today and bought some new pieces from Emma. Fantastic service, beautiful jewellery and attentive staff. Highly recommend!

29 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Gold Arts are amazing

Gold Arts, Eastbourne are simply amazing. The team are warm and welcoming and all experts at what they do, it is such a positive experience to receive excellent customer service and to benefit from their years of experience in the trade. My last few visits were to arrange a bespoke item for my grandaughters wedding. Francis understood exactly what I was trying to achieve, he took time to turn my idea into reality, the finished item exceeded my expectations, this is due to Francis, who handled the entire process brilliantly, sincerely thank you. This wonderful little jewelry shop is amazing.

20 maggio 2025
Non scritta su invito
Logo di Gold Arts Sussex

Risposta di Gold Arts Sussex

Dear Mrs Palmer,

Thank you so much for your time and kind words, it is always a pleasure to take care of your needs, and we look forward to seeing you again soon.

Gold Arts Eastbourne team

Valutata 5 stelle su 5

Amazing service

Amazing service! They very kindly tweaked a clasp of a bracelet for me for free. Really friendly and knowledgable staff fantastic experience thanks so much

1 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

Tristan and Olly have been amazing, helping first with the settings on my rings, then a refurbish and repurposing of a ring for my husband. His late father's ring - which held great sentimental value. A fantastic result, with updates for all repairs from Tristan and Olly. Great service from a jewellery team we have used many times.

31 maggio 2025
Non scritta su invito
Logo di Gold Arts Sussex

Risposta di Gold Arts Sussex

Thank you so much for your kind words! It was an absolute pleasure working with you on both your rings and your husband’s sentimental piece. We're honoured to have been entrusted with something so meaningful, and we're thrilled that you're happy with the results. Your continued support means the world to us – we look forward to welcoming you back any time!

Warm regards,
Gold Arts team

Valutata 5 stelle su 5

Friendly & honest staff

I popped in to get some jewellery repaired ( i've had repairs in the past that have always been great.) Sadly my bracelet could not be mended but the staff were very kind to me and gave me some alternative options and a very temporary fix. I appreciated their honesty.

7 giugno 2025
Non scritta su invito
Logo di Gold Arts Sussex

Risposta di Gold Arts Sussex

Thank you for taking the time to leave this thoughtful review. We're sorry we couldn't fully repair your bracelet this time, but we're really glad we could offer some alternatives and a temporary solution. Your kind words mean a lot to us, and we truly appreciate your continued trust. Please don’t hesitate to pop in again if we can help in any way!

Warm regards,
Gold Arts team

Valutata 3 stelle su 5

Sent out to me quite quickly but not…

Sent out to me quite quickly but not notified it was on its way and no tracking available thus I was not at home when delivered so therefore had to sort another delivery which took a while.

27 maggio 2025
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Risposta di Gold Arts Sussex

Thank you for your feedback. We're glad to hear your order was dispatched quickly, but we’re sorry to hear about the inconvenience caused by the lack of tracking and delivery notification.

Our goal is always to provide a smooth and transparent delivery experience, and we understand how frustrating it can be when communication falls short. We’re currently reviewing our shipping notification process to help prevent this from happening in the future.

Valutata 5 stelle su 5

An easy and pleasant experience

Olly and the team were a pleasure to deal with - no pressure, answered all my questions, sent pictures and video, and delivered just as promised.

2 maggio 2025
Logo di Gold Arts Sussex

Risposta di Gold Arts Sussex

Thank you so much for your kind words! It was a real pleasure helping you, and we're so glad you felt comfortable and well-informed throughout the process. We’re thrilled that everything was delivered just as promised. If you ever need anything in the future, we’re always here to help!

Best wishes,
Olly & the Team

Valutata 5 stelle su 5

Fabulous Service

Can I just say what a fabulous, knowledgeable and courteous service I have recently received at Gold Arts in Brighton when looking to purchase a watch for my son’s 21st birthday. Olly and the team could not have been more helpful. Thank you!

26 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

ring resize

Went in today for a ring resize, Emma was absolutely Brilliant, she managed to squeeze me in for same day collection, Glenn did a outstanding job on the ring that had to go up 2 sizes.. even gave it a clean and polish. Would highly recommend them!

11 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Made to measure service

I was guided through the made to measure service with absolute ease by Harry in the Hove store.
I wanted a contemporary ring to complement an existing ring. I was taken through the option of lab produced or mined diamonds and reassured that they only use the best quality. I chose lab produced as Harry informed me that the cut, clarity and colour are almost the same and the sustainability is better.
The result is stunning and I am extremely pleased, thank you Gold Art.

12 marzo 2025
Non scritta su invito

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